Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Laval
Publié le 7 févr. 2024 sur Expedia
Belle hôtel chambre spacieuse service très bien mais pas assez de chaises longue à la plage ou piscine et manque de serviettes de plages a partir de 11 am et pas de prime alcool faut être membre pour avoir de la qualité
Commentaires de Gestion de l’hôtel
8 févr. 2024 par eConcierge, Gestion de l’hôtel
Hola Mario,Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations, and we apologize for any inconvenience caused. In order to improve our services, we would love to hear more about your stay and the areas where we could improve. Please contact us directly with details about your stay, along with any complaints or concerns you may have. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.
par un voyageur de Candiac
Publié le 10 juin 2023 sur Expedia
Le personel
Commentaires de Gestion de l’hôtel
13 juin 2023 par BRERC, Gestion de l’hôtel
Hola Hola Patrick!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity of welcome you back again soon.Sincerely,Guest Relations Team
par un voyageur de MAGOG
Publié le 30 avr. 2023 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
2 mai 2023 par BRERC, Gestion de l’hôtel
Dear guest,Thank you for taking the time to share with us your comments about your recent stay with us; we sincerely regret to learn that your perception about our services didn't exceed your expectations and ended that way.Nevertheless, we would hace appreciated to learn the aspects that made us not exceed your expectations; since this is the main source for us to improve on a daily basis.On behalf of all our team members, we genuinely hope to have opportunity of welcome you back again to showcase our innovations.Sincerely,Guest Relations Team
par un voyageur de Boisbriand
Publié le 12 nov. 2021 sur Expedia
Will go back again for sure.
Commentaires de Gestion de l’hôtel
18 nov. 2021 par Breathless Riviera Cancun Resort & Spa , Gestion de l’hôtel
Hola hola Julien!
Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.
We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.
We genuinely hope to have the opportunity of welcome you back again soon.
Sincerely,
Guest Care Team
par un voyageur
Publié le 22 déc. 2020 sur Hotels
Du au fait que nous avions seulement les déjeuner il as fallu un bracelets sa semblait importuné le staff
par un voyageur de Baltimore
Publié le 18 août 2024 sur Expedia
This hotel was remarkable loved every minute of it
Commentaires de Gestion de l’hôtel
19 août 2024 par eConcierge, Gestion de l’hôtel
Hola Gerard!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future.Warm regards,eConcierge
par un voyageur de Celina
Publié le 15 août 2024 sur Expedia
Such a beautiful place and everybody is so friendly and nice, but definitely go back again
Commentaires de Gestion de l’hôtel
15 août 2024 par eConcierge, Gestion de l’hôtel
Hola Belinda!Thank you for your kind words! We’re thrilled you had such a positive experience and enjoyed the beautiful surroundings and friendly atmosphere. We look forward to welcoming you back for another fantastic stay!Best regards,eConcierge
par un voyageur
Publié le 15 août 2024 sur Expedia
The staff was amazing, professional, polite, and patient. Irma, the manager, in X Hale, checked in, Gabriel, Umbilito, Christopher, and Manual were just a few who provided courteous, great service. I would highly recommend Cancun Breathless Resort to family and friends.
Commentaires de Gestion de l’hôtel
15 août 2024 par eConcierge, Gestion de l’hôtel
Hola Tony!Thank you so much for your recommendation and for recognizing our wonderful team! We're thrilled to hear that Irma, Gabriel, Umbilito, Christopher, and Manual all contributed to making your stay special. Your kind words mean the world to us, and we can't wait to welcome you and your loved ones back to Breathless Riviera Cancun!
par un voyageur
Publié le 14 août 2024 sur Expedia
Brian was a great person during our check in process. All the staff were very nice and friendly. I would recommend this for couples or even solo travelers. There is not much to do outside of the resort unless you have an excursion booked. Overall stay was 10/10 and will definitely be back! Only thing i wish you did not have to pay for was the spa.
Commentaires de Gestion de l’hôtel
14 août 2024 par eConcierge, Gestion de l’hôtel
Hola asia!Thank you for your kind words! We're delighted to hear that Brian and the rest of our staff made your stay enjoyable. It's great to know you found our resort ideal for both couples and solo travelers. We appreciate your feedback on the spa, and we'll keep it in mind. We look forward to welcoming you back for another 10/10 experience!Best regards,eConcierge
par un voyageur
Publié le 14 août 2024 sur Expedia
Food was horrible
Commentaires de Gestion de l’hôtel
14 août 2024 par eConcierge, Gestion de l’hôtel
Hola Shanee!We’re sorry to hear that the food didn’t meet your expectations. Your feedback is valuable to us, and we’ll share it with our culinary team to work on improving the dining experience. We hope to have another chance to serve you better in the future.Best regards,eConcierge
