Note fondée sur 858 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Laval
Publié le 7 févr. 2024 sur Expedia
Belle hôtel chambre spacieuse service très bien mais pas assez de chaises longue à la plage ou piscine et manque de serviettes de plages a partir de 11 am et pas de prime alcool faut être membre pour avoir de la qualité
Commentaires de Gestion de l’hôtel
8 févr. 2024 par eConcierge, Gestion de l’hôtel
Hola Mario,Thank you for taking the time to share your feedback regarding your recent stay with us. We are disappointed to hear that we fell short of your expectations, and we apologize for any inconvenience caused. In order to improve our services, we would love to hear more about your stay and the areas where we could improve. Please contact us directly with details about your stay, along with any complaints or concerns you may have. We value your feedback and appreciate the opportunity to make things right.We hope to have the pleasure of welcoming you back in the future and providing you with a better experience that meets your expectations.Best regards,eConcierge.
par un voyageur de Candiac
Publié le 10 juin 2023 sur Expedia
Le personel
Commentaires de Gestion de l’hôtel
13 juin 2023 par BRERC, Gestion de l’hôtel
Hola Hola Patrick!Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.We genuinely hope to have the opportunity of welcome you back again soon.Sincerely,Guest Relations Team
par un voyageur de MAGOG
Publié le 30 avr. 2023 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
2 mai 2023 par BRERC, Gestion de l’hôtel
Dear guest,Thank you for taking the time to share with us your comments about your recent stay with us; we sincerely regret to learn that your perception about our services didn't exceed your expectations and ended that way.Nevertheless, we would hace appreciated to learn the aspects that made us not exceed your expectations; since this is the main source for us to improve on a daily basis.On behalf of all our team members, we genuinely hope to have opportunity of welcome you back again to showcase our innovations.Sincerely,Guest Relations Team
par un voyageur de Boisbriand
Publié le 12 nov. 2021 sur Expedia
Will go back again for sure.
Commentaires de Gestion de l’hôtel
18 nov. 2021 par Breathless Riviera Cancun Resort & Spa , Gestion de l’hôtel
Hola hola Julien!
Thank you for choosing Breathless Riviera Cancun Resort & Spa; we truly appreciate and value your confidence for showing a genuine interest in our brand.
We feel happy to learn the level of service you received from our team members, was consistently world class and exceeded your expectations in every aspect.
We genuinely hope to have the opportunity of welcome you back again soon.
Sincerely,
Guest Care Team
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Amazing Time! This resort was fantastic!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par eConcierge, Gestion de l’hôtel
Hola robert!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future.Warm regards,eConcierge
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par eConcierge, Gestion de l’hôtel
Hola Rodrigo!Gracias por tomarte el tiempo para calificar tu experiencia con nosotros. Tus comentarios son invaluables mientras seguimos esforzándonos por brindar un servicio excepcional y momentos inolvidables para nuestros huéspedes. Nos alegra saber que tuviste una experiencia positiva durante tu estancia en nuestro resort. Si hay algo específico que hayas disfrutado o alguna sugerencia para que podamos seguir mejorando, no dudes en hacérnoslo saber. Esperamos darte la bienvenida nuevamente para otra estancia memorable en el futuro.Saludos cordiales,eConcierge
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The resort is beautiful and we had great service overall, but the air-condition was not cooling well.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par eConcierge, Gestion de l’hôtel
Hola Kenneth!Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the beauty of the resort and received great service during your stay. We apologize for the inconvenience you experienced with the air conditioning and will certainly address this with our team to ensure a more comfortable experience for future guests. We hope to welcome you back soon for an even better stay!Best regards,eConcierge
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par eConcierge, Gestion de l’hôtel
Hola Erica!Thank you for taking the time to rate your experience with us. Your feedback is invaluable as we continuously strive to provide exceptional service and unforgettable moments for our guests. We're thrilled to see that you had a positive experience during your stay at our resort. If there's anything specific you enjoyed or any suggestions you have for us to further improve, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay in the future.Warm regards,eConcierge
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Buen ambiente de hotel, los cuartos son de buen tamaño y tienen amenidades completas. Considero que el servicio en albercas y restaurantes en ocasiones era lento. La comida estaba rica.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par eConcierge, Gestion de l’hôtel
Hola Rodrigo!Gracias por compartir tus comentarios con nosotros. Nos alegra saber que disfrutaste del ambiente del hotel y las comodidades de los cuartos. Lamentamos si en algún momento el servicio en las albercas y restaurantes fue más lento de lo esperado, ya estamos trabajando para mejorar la experiencia de nuestros huéspedes en esos aspectos. Nos alegra que hayas disfrutado de la comida y esperamos darte la bienvenida nuevamente muy pronto. ¡Gracias por elegirnos!Saludos cordiales,eConcierge
