Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2024 sur Hotels
par un voyageur
Excellent!
Publié le 2 avr. 2024 sur HotelsExcellente option!
Cet hôtel est une pépite cachée dans la jungle.
L’accueil a été flexible (réception en personne à presque minuit).
La chambre était très fonctionnelle (avec un espace cuisine) et confortable.
Le cadre est magnifique et magique. Il invite à la détente et au ressourcement.
Une belle option pour être au contact de la nature.
par un voyageur
Confortable pero…
Publié le 19 août 2024 sur HotelsEn el hotel no hay opciones de alimentos. La habitación tenía una parrilla de inducción pero no había trastes para cocinar. Ninguna posibilidad de buscar opciones de comida se no llevas auto porque está alejado de la zona urbana. Un mal olor persistente por el corral de las aves y los cerdos muy cerca de las habitaciones.
El cuarto bien, con lo básico para descansar.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
La cama estaba muy cómoda, es muy bueno el recepcionista, los desayunos, la alberca es muy relajante y todo en la naturaleza
par un voyageur
Publié le 11 juill. 2024 sur Expedia
This property has a lot of potential and could have a lot of charm. It is very well situated, the pool and dining area is very nice. The staff was great. However, when we got there the owner had just set in animals, turkeys, chickens and a pig which was situated just bellow our room. The smell of the farm got into the room. Our family was disappointed.
par un voyageur
Publié le 16 juin 2024 sur Expedia
We had a wonderful stay here!
The property is beautiful. Stayed in honeymoon suite and was very affordable. Didn’t use the heart shaped tub so can’t speak to that-but shower was massive!Located at km 15.5 on Ruta de los Cenotes. Multiple amazing cenotes within walking distance. Recommend “7 Bocas” and “Verde Lucero”.
We stayed when there was only 1 other long-term tenant present. Felt like we were in the jungle with the place to ourselves for a couple days. He was a big help navigating the particulars of the place. Staff didn’t speak English, but our rudimentary knowledge of Spanish got the job done. Owner was an expat, we met once. Was friendly, and said she didn’t like to be seen as “the owner” which was a nice change from many places.
f you’re wanting to head into town- recommend having your own vehicle as it’s a 400 peso cab ride into Puerto Morelos.
Found someone to take us back to property for 300. That would add up quickly if doing multiple times.
Simple menu-breakfast was included.
Dinners can be had for 150-200 pesos I believe.
Was 2 options, 1 at lower price, 1 at higher.
That said-we heard changes are coming to the food services soon. (Hi Bill!)
Chickens everywhere free range. Pigs in pens. Geese, ducks, guinea pig, hedgehog, multiple friendly dogs.
Lovely pool area and lounging zone.
Hammocks and beach loungers.
Would return for sure, but would bring a rental car next time.
par un voyageur
Publié le 14 juin 2024 sur Expedia
par un voyageur
Publié le 13 juin 2024 sur Hotels
par un voyageur
Publié le 11 juin 2024 sur Expedia
It was terrible .. trust me one hell of scary place .rooms smells like dump yard and u are not alone. U have company with spiders cockrocahes ants inside and wild animals outside ur room 🙏🙏.. the location is really long from city and feels like ancient forest. Trust me dont go for the low price . Even if they offer for free u need to consider twice .. we stayed hardly 4hrs at the place in 4days ..
Commentaires de Gestion de l’hôtel
11 juin 2024 par Malonie, Gestion de l’hôtel
We are very surprised at your review! We have an excellent reputation and the maya jungle though not for everyone is absolutely beautiful. The room we have given you, was an upgraded family suite that had just had complete spring cleaning done. We were also very surprised that you left without paying your bill. If you were not happy we would have appreciated a heads up. You had the owners WhatsApp contact and had been in previous contact as to how to arrive. We even prepared your checkin for your 4 am arrival. I’m very disappointed that you just left with out paying and then wrote so many unfair comments. We would have given you a refund and worked to help you feel more comfortable.
par un voyageur
Publié le 26 mai 2024 sur Expedia
Muy confortable y adoc
Commentaires de Gestion de l’hôtel
26 mai 2024 par Malonie , Gestion de l’hôtel
Gilmer, muchas gracias! Encantado de conocerlos y esperemos verlos pronto
