Ratings based on 27 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
by A traveller
Posted Feb. 21, 2024 on Hotels
by A traveller
Posted Feb. 4, 2024 on Expedia
No elevator. Small rooms. No safe, coffee maker, hot plate. No closet in my room. Had to ask for mini fridge and got it.
by A traveller
Good place to stay
Posted Jan. 8, 2024 on HotelsNice and easy place to sleep for a night. Great cafes across the street and close to everything.
Comment from Hotel Management
Jan. 18, 2024 by HOTEL CARACOL PUERTO MORELOS, Hotel Management
Thank you for your comment, it helps us a lot to inform more guests, it was a pleasure to serve you.
by A traveller
Posted Dec. 31, 2023 on Expedia
by A traveller from Beijing
Posted Jul. 29, 2023 on Expedia
It has everything we expected. We checked in at midnight and checked out early in the morning. The young receptionist at the front desk was very friendly and helpful. We appreciate his friendliness and patience. The rooms are very clean.
by A traveller
Posted Mar. 2, 2023 on Expedia
Was a great place. Walking distance to everything. A bit loud from the bars at night but the music stops at midnight. Very clean , good staff.
by A traveller
Posted Feb. 20, 2023 on Expedia
What I didn't like was they didn't allow you to take the towels to the beach.... Air conditioner leaked water every time it came on.... last night there, the water from the ac filled a trash can of 18 inches high almost to the top. Kept us awake.
by A traveller
Posted Feb. 15, 2023 on Expedia
by A traveller
Posted Feb. 11, 2023 on Hotels
