Note fondée sur 91 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Best vacation ever, my kids enjoyed the pool, the beds were super comfortable, the staff were very friendly, everything was very clean and the price was reasonable, we’re definitely coming back
Commentaires de Gestion de l’hôtel
20 juill. 2024 par craig, Gestion de l’hôtel
Good Morning Estela,We enjoyed having you and look forward to having you back. What are you doing over the labor day holiday?Warmest Regards,CraigHacienda Monarcas Resort
par un voyageur
Publié le 19 juill. 2024 sur Expedia
They have security 24 hrs. Nice entrance lobby amazing huge pool with a water fall. Nice cold a/c huge t.v. Would stay here again next time we come. Staff is very polite and professional.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par craig, Gestion de l’hôtel
Awesome review, We are very pleased to hear that you had a great experience and we look forward to seeing you again in the near futureWarmest Regards.CraigHacienda Monarcas Resort
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Beautiful place
Commentaires de Gestion de l’hôtel
19 juill. 2024 par craig, Gestion de l’hôtel
Hi Nhora,Thank you for your very kind review, We hope that you will stay with us again in the near future.Warmest Regards,CraigHacienda Monarcas Resort
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par cb, Gestion de l’hôtel
Awesome review,We are so pleased that you had a great time staying with us in Mexico.We hope to see you again very soonWarmest RegardsCraigHacienda Monarcas Resort
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Very nice place to stay, a little far from center but still nice. If anything needs to improve... I would say, needs a restaurant asap. Would I pick this place again? Yes! Thank you to all staff members, you guys are awesome!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par craig, Gestion de l’hôtel
AWESOME, We are so pleased that you had a great time at the resort and around town. We hope to see you back to stay again very soonWarmest RegardsCraigHacienda Monarcas Resort
par un voyageur
Publié le 16 juill. 2024 sur Expedia
We love it, we always felt safe and welcome. The staff was very helpful and always smiling
Commentaires de Gestion de l’hôtel
16 juill. 2024 par cb, Gestion de l’hôtel
Good Afternoon Dulce,We are very pleased that you enjoyed your stay and look forward to having you again Warmest RegardsHacienda Monarcas ResortCraig
par un voyageur
Publié le 16 juill. 2024 sur Expedia
resturant was closed
Commentaires de Gestion de l’hôtel
16 juill. 2024 par cb, Gestion de l’hôtel
Good Afternoon Emilo,Thank you for choosing to stay with us. Yes unfortunately since covid it has been more challenging to completely staff . Be assured that we are working on it.Warmest RegardsCraigHacienda Monarcas Resort
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Love this hidden jewel!
Commentaires de Gestion de l’hôtel
13 juill. 2024 par cb, Gestion de l’hôtel
Thank you, It is a great place, great rooms and pool areaWe look forward to seeing you again very soonWarmest RegardsHacienda Monarcas ResortCraig
par un voyageur
Publié le 8 juill. 2024 sur Expedia
No clean services no clean towels 👎👎👎👎
Commentaires de Gestion de l’hôtel
11 juill. 2024 par craig, Gestion de l’hôtel
Good Morning Elvia, We are very disappointed that your was less than we have been experiencing from our other guests, We have addressed the issues with our staff and are making steps to correct the concerns that you voiced.We always appreciate criticism so that we can improve our property.Warmest Regards,Hacienda Monarcas ResortCraig
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Everything was great service was great rooms were clean
Commentaires de Gestion de l’hôtel
6 juill. 2024 par craig, Gestion de l’hôtel
Great Review Jorge, Thank you so much. We hope to see you again very soonWarmest RegardsHacienda Monarcas ResortCraig
