Note fondée sur 149 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 déc. 2024 sur HomeAway
par un voyageur
50th Birthday Celebration
Publié le 25 nov. 2024 sur HomeAwayI have stayed in multiple beach villas on Sandy Beach and this one is the most beautiful home on Sandy Beach inside and out. It fit 14 of my closest adult family members very comfortably.
We spent most of our time on the back patio enjoying our own private beach. The private hot tub was an added plus to our relaxing vacation. The interior was beautifully decorated and you could tell that a lot was invested into making guests feel like royalty. The master bedroom is spacious, comfortable and provides you with everything you can imagine in a vacation home. The casita provided a quiet place for my elderly parents to rest in a quit private area. This home made my 50th birthday celebration a weekend I will never forget. If you are reading this, stop and reserve this home for your holiday right now.
Commentaires de Gestion de l’hôtel
25 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the kind words. We are so happy you enjoyed your stay.
par un voyageur
Nice property, but over charged
Publié le 22 nov. 2024 sur HomeAwayI have stayed at this resort for the last 3 years consistently. I was charged double for this house in particular. The cleanliness of the property was very poor. There was hardly any cookware in the home. The casita had only cold water and the tv didn’t work. The stereo system in the home didn’t work either and when brought to the homeowners attention his reply was “well we don’t advertise that it has one”. The washer in the garage had no lid because it was so rusted. The hot didn’t work for 3 days while we were there. There was a missing cabinet in the kitchen. When I addressed it to the owner he had someone come out and put it on. We stayed for almost a week and one of the bedrooms there wasn’t a dresser to be able to unpack clothing,, if I wanted to hang something in the closet there weren’t enough hangers. The light switch on the hot tub had exposed wires. The owner was very quick in responding which I am grateful for but you can tell compared to the other homes here that this one is less maintained. Unfortunately I will not select this home to stay in again. I will be looking elsewhere.
Commentaires de Gestion de l’hôtel
22 nov. 2024 par VrboOwner, Gestion de l’hôtel
I regret that we did not meet this guest's expectations. We indeed had a cabinet door and a washer door that needed fixing and a pump burn-out on the jacuzzi.
We did all we could to get these things fixed while they were there but regrettably, by that time, the guest was just upset. I'm not sure I could have done anything to make them happy.
The rate for renting the house is the same that the other houses like this rent for, and generally speaking, this villa is in great shape. The issues described by the guest have been addressed.
Some of the complaints were user error (hot water, turning on showers and TV), and some of the things are just not things we offer, like the surround sound house-wide sound system.
Look at the 100+ 5-star reviews and rest assured you will have an amazing vacation at this villa. We can't please everyone 100% of the time but we do please about 98/100 people about 98% of the time.
If this review gives you pause, please get in touch with us and we'll ensure you feel comfortable staying with us at this amazing property.
par un voyageur
Great stay.
Publié le 24 oct. 2024 sur HomeAwayExcellent time at this house. I would suggest updating the outdoor furniture and fire pit. Compared to the other homes, this was lacking. Owner was excellent with communication and responded right away to any questions we had. We used the chef and food service he recommended and it was excellent service and food. The chefs were great l Highly recommend.
We would go back here again for vacation.
par un voyageur
Annual family vacation
Publié le 23 sept. 2024 sur HomeAwayWe stay at a villa in Bella Sirena every year! We stayed in villa 19 this year and loved it! The house has a lot of room and with the beach in your backyard nothing beats it. I would recommend a few updates as there were many things that weren’t working. The sliding door to the backyard made a horrid noise every time we opened it. One of the burners in the kitchen stove was broken, as well as the toilet and mini fridge in the casita. Other than that we really enjoyed our stay and appreciate the host very much!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the feedback. I am having these items fixed immediately. thank you for letting me know.
par un voyageur
Quick Trip
Publié le 26 août 2024 sur HomeAwayClean property located right on the beach.
par un voyageur
Nice place for vacation
Publié le 20 juill. 2024 sur HomeAwayFast and easy communication with an owner of the property, which helped to resolve any issues
par un voyageur
Great stay!
Publié le 22 mai 2024 sur HomeAwayWhat a wonderful place for the family to stay together. The villa has a great location, right on a beach! 4 full bedrooms and 2 large bank beds in fifth room. Nice outside setting with plenty of beach towels, grill and Jacuzzi. Roof space for gathering. Beautiful resort garden and pool space.
All questions solved by owners on a spot with not even a minute of postponement.
The only think I would change is skillets for new ones and more cups and plates.
Overall 100% worth. Thank you.
Commentaires de Gestion de l’hôtel
22 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the kind words. we'll get more pans, plates and cups
par un voyageur
Great stay!
Publié le 28 nov. 2023 sur HomeAwayEverything was as described and the owner was flexible!
par un voyageur
Great Place
Publié le 13 nov. 2023 sur HomeAwayGreat Place, Very clean, I have stayed here before and will keep coming. Great for family's.
