Ratings based on 850 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 5, 2024 on Expedia
Rooms were quite nice, but our section of the resort was under some repair which wasn't very convenient.
Comment from Hotel Management
Aug. 5, 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for your great comments and positive review. We would be pleased to welcome you back to Cofresi Palm or Presidential Suites for another unforgettable vacation!!Sunny regards!!
by A traveller
Posted Aug. 3, 2024 on Expedia
Comment from Hotel Management
Aug. 4, 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for your great comments and positive review. We would be pleased to welcome you back to Cofresi Palm or Presidential Suites for another unforgettable vacation!!Sunny Regards!!!
by A traveller
Posted Jul. 30, 2024 on Expedia
Comment from Hotel Management
Jul. 31, 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for taking the time to write a review about your stay at Residence Suites.Sunny Regards!!
by A traveller
Very dirty place no peste control
Posted Jul. 20, 2024 on HotelsComment from Hotel Management
Jul. 21, 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Gertin, Thank you for taking the time to share your comments with us. Let us apologize for not exceeding your expectations in some aspects of your stay with us. Best Regards,
by A traveller from BROOKLYN
Posted Jul. 12, 2024 on Expedia
Must improve the transportation and the meal.
Comment from Hotel Management
Jul. 12, 2024 by Ecommerce, Hotel Management
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,
by A traveller
Posted Jul. 9, 2024 on Expedia
The rooms where old fashion and the front desk staff will give you wrong information
Comment from Hotel Management
Jul. 17, 2024 by Ecommerce, Hotel Management
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,
by A traveller
Posted Jul. 9, 2024 on Expedia
Apartments are big but everything is far and little complicated to navigate to no bar or restaurant on site and the pool on site needs maintenance not the best look for a place so call 5 Star people insist to much on sealing you vacation packages to the point that is uncomfortable and aggravating food could be better not what I was expecting at all basically is only 5 Star if you become a club member
Comment from Hotel Management
Jul. 9, 2024 by Ecommerce, Hotel Management
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards
by A traveller
Posted Jul. 5, 2024 on Expedia
Activities are too far distance apart and limited to your package. Food was mediocre and repetitive. Would recommend as a mid level resort for the price and value.
Comment from Hotel Management
Jul. 6, 2024 by Dear guest,, Hotel Management
Dear guest,Thank you so much for taking some time to express your impressions during your stay in Lifestyle Crown Suites.We greatly appreciate your review, and your comments are useful to improve our operation.We have considered and shared them with the involved departments to detect possible shortcomings and opportunities for improvement.Thank you so much for your opinion.Best Regards
by A traveller
Posted Jul. 5, 2024 on Expedia
Please do not stay here! Staff and everything was very poor! Definitely not worth the money save yourself a headache!
Comment from Hotel Management
Jul. 5, 2024 by Ecommerce, Hotel Management
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,
by A traveller
Should have paid more for a better resort
Posted Jun. 24, 2024 on HotelsWe got 2 rooms and both had the shower glass cracked. The guy that took us to the breakfast buffet in the morning dropped us off without prior notice to a tour of hotel where they get you to try to buy like a time share. To top it off all the restaurants and buffet are very far from our room and had to take over 45 min to have their shuttle take us . The shuttle was tiny and therefore sometimes we had to wait for 3 to come by before we were able to get in one. Most shuttles had no air and were hot.
Comment from Hotel Management
Jun. 25, 2024 by Lifestyle Holidays Resorts, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We appreciate your time and effort in helping us improve our services.Your comments are very valuable to us, and we will consider them to enhance our guests' experience.We are sorry to hear that we fell short of your expectations in some aspects during your stay with us.We will work hard to address these issues and ensure that they are not repeated in the future.Thank you again for your feedback and we hope to have the opportunity to welcome you back soon.Best regards,Expedia Guest Services Team. -
