Avis BEAUTIFUL COSTAMBAR HOUSE W/Housekeeper, private pool, jetted tub

Hi Javier thank you so much for your review! My cameras are set up for the perimeter of our home for safety reasons only. The only indoor camera we have is for the front door entryway. As for the alarms the battery just needed to be replaced. As I have stated I’m available 24/7 for my guests with whatever they need. If you reached out to me I would have loved to had that problem solved day 1, I’m so sorry for that! I don’t supply endless amounts of toilet paper, each bathroom gets one roll and then if more is needed you would have to buy more. I don’t run my home as a hotel so I don’t supply bath soap for my guests but there is a mini market within walking distance from my home that has everything you need. As for kitchen appliances I just have all the basics nothing fancy. My guests normally use Tita, our housekeeper/chef during their stays so they don’t have anything to worry about such as cleaning, cooking, she normally takes care of all of that for you. Tita does a deep clean before guests arrive and after guests leave. She’s amazing at her job and I hope you get the chance to use her for your next stay! Thank you again! You and your family were great guests

Thank you Charles! It was a pleasure having you again! We look forward to accommodating your next visit. Jenna

Hi Ahmed, thank you for your review. I don’t take my home as needing significant upgrades. All of my photos online are accurate and if it wasn’t your style you were more than welcome to pick another home. Nothing is hanging on by a thread in my home especially with the kitchen being renovated 4 months ago. The only thing that broke during your stay was the towel rack that Im assuming you are upset about which resulted in a bad review. That was only a $40 charge. My housekeeper/groundskeeper does a thorough check throughout the whole house to ensure everything is running properly and that everything is completely cleaned. TVs work. They are ran on fire sticks. And for your comment about the bugs being in the bed, the housekeeper mentioned that you were sleeping in the beds with sand in them. You need to wash yourselves off fully before you are laying in clean beds. With sand from the beach comes bugs. Also, when you leave all of the doors and windows open you are letting the mosquitoes inside as well. The windows and doors that don’t have screens need to remain closed if the bugs bother you. It’s mosquito season in Dominican Republic right now. This 2 star review that you left is more on your personal decisions than it is me or my home. I’ve had nothing but 5 stars until your stay and I even have returning guests within this upcoming year. Everyone enjoys my home greatly. I just hope this review wasn’t based off of the damage charge. Thank you.

Thank you so much Debbie & Wade for being our first guests! I asked for honest observations and suggestions so I can improve for the next upcoming guests and you did just that for me and more. I appreciate it greatly. I will be sure to have everything I could possibly need for the next guests and make those fixes. As for the TV’s, they will be hooked up to fire sticks before the next stay. I hope to accommodate the both of you again! Thank you! Jenna