Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
5,0 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur
Best assets- staff and setting
Publié le 2 sept. 2024 sur HotelsHotel within easy access to Puerto Princesa underground river. Beautiful seeding on Sabang beach with mountain views. The staff are an asset to this hotel, with their friendliness and superb customer service. The biggest disappointment was the food. The food at the grill was bland and buffet was always cold. Experience some hit and misses with selections from the a la carte menu.
par un voyageur
Publié le 17 août 2024 sur Expedia
Wonderful resort. Loved everything about the property. The surrounding areas are not safe after dark. But absolutely loved the resort would totally recommend.
par un voyageur
This hotel is amazing!
Publié le 15 août 2024 sur HotelsThe stay at the Four Points Sheraton was awesome. Although the location is a little out of the way it is absolutely worth it. We flew into Puerto Princessa Airport and drove to the location. The hotel staff is very accommodating and friendly. The food is delicious and on the night we got there they had a BBQ for dinner with a lot of variety. I give this location 10 stars.
par un voyageur
Publié le 7 août 2024 sur Expedia
The property was amazing, the grounds were clean and the pool was perfect. We couldn't have asked for anything more.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
par un voyageur de Valencia
Publié le 17 juill. 2024 sur Expedia
This Sheraton should replace the restaurant’s Executive Chef. The dishes both on the Buffet and À la carte are not good at all. The meat are tough, tasteless and are unappealing. The Buffet are hardly replenished such that the guests have to ask to refill the dishes including desserts and fruit. The restaurant’s waiters are oftentimes no where to be found, so the guests have to clear their own finished plates if they are going for a second round to get dessert. But most importantly, the dishes are NOT good, with poor variety, tough meats, overcooked fish, shrimp and other seafood. Unless this Sheraton fire and replace the Executive Chef, we are not coming back.
On another note, my husband and I got transferred to another room 3 times due to some room issues. All 3 rooms have VERY WEAK shower water pressure. So weak water pressure that one will not find taking showers enjoyable. FIX your plumbing!
par un voyageur
Publié le 30 juin 2024 sur Hotels
EXCELLENT!!!
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Sarah A., Gestion de l’hôtel
Hi Stavros,Thank you for your excellent rating! We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon.
par un voyageur
Publié le 24 juin 2024 sur Expedia
조용함
Commentaires de Gestion de l’hôtel
27 juin 2024 par Sarah, Gestion de l’hôtel
Dear Son,Thank you for your feedback about the quiet atmosphere. We're glad you enjoyed the peaceful environment during your stay.
par un voyageur
Super Service, perfekte Anlage
Publié le 29 mai 2024 sur HotelsWir genossen fünf Nächte in diesem Hotel. Die gesamte Belegschaft ist sehr freundlich und hilfsbereit. Die Anlage mit dem gigantischen Pool ist beeindruckend und sehr gepflegt. Ein Teil des Hotelkomplexes ist aktuell noch geschlossen, da die Anlage nach Übernahme durch Sheraton komplett saniert wird/wurde. Da wir zu Beginn der Regenzeit dort waren, war das Hotel praktisch leer und wir konnten es in vollen Zügen geniessen. Einziger Nachteil ist, dass die Anlage rund 90 Minuten vom Flughafen entfernt ist.
Die Zimmer sind sehr gross und die Betten sehr bequem. Auch gibt es täglich rund vier Liter Trinkwasser aufs Zimmer, welches wohl auch zusätzlich noch angefragt werden kann, uns reichte dies jedoch.
Das Preis-/ Leistungsverhältnis war gut, jedoch sind die Getränke in der Bar und im Restaurant sehr teuer im Vergleich zu den restlichen Philippinen.
Info für Drohnenpiloten: Überflug der Hotelanlage ist untersagt und dies wird auch geprüft. Auch am Morgen früh nach Anfrage wird der Antrag abgelehnt, obwohl keine Leute dort waren. Jedoch darf man sich ausserhalb der Anlage „frei“ bewegen. Die Security handhabt dies aber sehr professionell. :-)
Wir werden aber sehr gerne wieder kommen und danken der gesamten Mannschaft für den super Urlaub, den ihr und beschert habt.
Commentaires de Gestion de l’hôtel
26 juin 2024 par Sarah, Gestion de l’hôtel
Dear Christoph,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your five-night stay at our hotel.It's fantastic to know that you found our staff to be very friendly and helpful. We take great pride in providing exceptional service to all our guests. We are also delighted that you appreciated our impressive and well-maintained pool complex, as well as our spacious rooms with comfortable beds.We understand your feedback regarding the distance from the airport, and we appreciate your understanding. As for the drinks pricing, we continuously review our pricing to ensure they align with the quality and experience we offer, but we appreciate your feedback on this aspect.Regarding the drone policy, we apologize for any inconvenience caused. Our priority is the safety and privacy of all our guests, and we strictly enforce our policies in this regard.Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another great holiday in the future.
