Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Very good value hotel,no hesitation!
Publié le 26 nov. 2016 sur HotelsTres bon sejour,hotel 3 etoiles mais service 5 etoiles,il y a mee une navette pour le mall.Conseille vivement cet hotel.Super pour le prix.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
par un voyageur
Publié le 6 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Teo Reservation Officer, Gestion de l’hôtel
Thank you for staying with us and for taking the time to post your reviews online. We are thrilled by your reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services.We look forward to welcoming you back soon!TeoReservation Officer
par un voyageur
Publié le 13 juin 2024 sur Expedia
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Teo Reservation Officer, Gestion de l’hôtel
Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate it!We look forward to welcoming you back soon!
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Teo Reservation Officer, Gestion de l’hôtel
Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate it!We apologized if we did not meet your expectation.We look forward to welcoming you back soon!
par un voyageur
Publié le 26 mai 2024 sur Expedia
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Holiday Suites Business District, Gestion de l’hôtel
Dear William,Thank you for writing us a thorough review on how your stay was with us. We understand that you had some concerns regarding your stay and did not meet your expectations. We assure you that we addressed these concerns immediately after reading your review.We value your feedback because it is essential for us to consistently improve our services and facilities. We would like to offer our sincerest apologies for the problems you have encountered during your stay. You have shown us that there is still much work for us to do. It is very important to us to ensure our guests’ comfort, safety, and satisfaction. We do hope to have the chance to show you how much we've grown.Again, we thank you for your effort in letting us know about your experience. We are hoping for your return as we show ourselves in a better light soon.
par un voyageur
Publié le 2 avr. 2024 sur Expedia
The room is very small for family of 4, Wifi is very weak
Commentaires de Gestion de l’hôtel
24 mai 2024 par Holiday Suites Business District, Gestion de l’hôtel
Dear Kathia,Thank you for writing us a thorough review on how your stay was with us. We understand that you had some concerns regarding your stay and did not meet your expectations. We assure you that we addressed these concerns immediately after reading your review.We value your feedback because it is essential for us to consistently improve our services and facilities. We would like to offer our sincerest apologies for the problems you have encountered during your stay. You have shown us that there is still much work for us to do. It is very important to us to ensure our guests’ comfort, safety, and satisfaction. We do hope to have the chance to show you how much we've grown.Again, we thank you for your effort in letting us know about your experience. We are hoping for your return as we show ourselves in a better light soon.Yours Sincerely,TeoReservation Office
par un voyageur
Publié le 31 janv. 2024 sur Expedia
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Empire Suites Hotel, Gestion de l’hôtel
Dear David,Greetings from Empire Suites Hotel!We are sorry if you feel uncomfortable during your stay here, to address your concerns about our hotel terrace per checking the website they only showed here that the terrace is located at the outdoor of restaurants. Thank you
par un voyageur
Publié le 24 janv. 2024 sur Expedia
Pros -
• very affordable
• friendly and helpful staff
• easy to get tuktuk (local taxi/bikes) from outside the entrance
Cons -
• aircon doesn’t work very well
• Walls are paper thin
• There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange.
Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Empire Suites Hotel, Gestion de l’hôtel
Dear Angela,Greetings from Empire Suites Hotel!We are sorry if you feel uncomfortable during your stay here, to address your concerns, We already escalated your concerned to the management. Thank you
par un voyageur
Publié le 20 nov. 2023 sur Hotels
Muy amables
Commentaires de Gestion de l’hôtel
24 mai 2024 par Holiday Suites Business District, Gestion de l’hôtel
Dear Christian,Thank you for staying with us and for taking the time to post your reviews online. We highly appreciate the perfect 10 rating!We are thrilled by your positive reviews. I will share your feedback with the entire team as they love to hear how our guests appreciate their services.We look forward to welcoming you back soon!TeoReservation Officer
