Note fondée sur 91 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
92 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 8 févr. 2024 sur Hotels
Vraiment pas grand-chose à manger au petit déjeuner
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 sept. 2024 sur Expedia
3 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Expedia
I like the location is close and accessible to dining, transpo, and shopping. Did not like the no Internet access from the room.
Commentaires de Gestion de l’hôtel
21 août 2024 par Rose, Gestion de l’hôtel
Hi Mr. Roderick, thank you for your feedback! We're glad to hear you enjoyed our convenient location with easy access to dining, transportation, and shopping. We apologize for the inconvenience regarding the internet access in your room. Your comments are valuable to us and we'll work on improving this aspect to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future!
4 sur 5
par un voyageur de Hollywood Park

Publié le 24 juin 2024 sur Expedia
The hotel looks a bit old and needs renovation, but our room is spacious and clean. What surprised me most was that Robinson was just across the street. The multi-cab stop area is also right across from the hotel, making it accessible. They served a buffet for breakfast, but not on the last day. Their food is delicious. I do not give it a five star because the swimming pool is unavailable during our six days of stay. I was hoping we could swim after our tiring day on tour, but we didn't. The man at the door was always helpful.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Angel, Gestion de l’hôtel
Thank you for your feedback Gemma. We appreciate your kind words with our room and staff. Also, our location and breakfast. We apologize for the inconvenience you had with swimming pool unavailability. This week the pool is under maintenance. Rest assured the team will work on this.
2 sur 5
par un voyageur

Publié le 29 mai 2024 sur Expedia
They advertise a swimming pool, but was not open once. They advertise complimentary airport pickups, but after multiple attempted and unanswered calls we had to hire a taxi. When we asked why we weren't picked up and why our calls weren't answered, staff just smiled and said nothing.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Angel, Gestion de l’hôtel
Thank you for your feedback Peter. We apologize for the inconvenience with our airport pick up. The team is working on it, rest assured our complimentary transfer is still available.
2 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 mai 2024 sur Expedia
4 sur 5
par un voyageur

Publié le 20 mai 2024 sur Expedia
Hotel is going under renovation, i can understand the current appearance of certain parts of the hotel. My room i assume was next. The aircon wouldn't really get cold in the room. My friends in a different room had to wear a sweater because their aircon worked really good. I didn't use the tv. From 200 channels, you received 20-25 channels. Every station was in tagalog.. nothing for an American or foreigners from other countries to watch. The staff was Very nice, especially the people in the restaurant area. I got to the restaurant at 6am when it opened. The sternos under the food were not lit this early, the food was cold. Go for breakfast around 8am, the sternos are lit and the food is hot. Besides that.. it IS a good place to stay! This is my 2nd stay there, i Will stay there again. It's less than a 10 minute ride to the airport. They provide rides to/from airport. If you play pool, bring you own pool cue chalk. I didn't use the pool, it was clean and looked good! It offers a great sunset over the mountains view from the back staircase. Most people would enjoy staying here. I did!
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Angel, Gestion de l’hôtel
Thank you for your feedback Joseph.We appreciate your kind words about your experience with our property. We hope to see you again.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 avr. 2024 sur Expedia
4 sur 5
par un voyageur

Publié le 5 mars 2024 sur Expedia
In front of the mall and accessible to the city! Money changer available beside the hotel! I don’t like that lights in the hallway broken for 6 days until we check out!Also no options for bread if you don’t want rice!also options for tea if you Dont want coffee! At breakfast!
3 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
the place is good