Note fondée sur 262 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Allez y jeter un oeil
Publié le 10 mai 2023 sur HotelsJe recommande fortement cet hotel qui dispose d'un personnel absolument incroyable et de service a la hauteur de ce que l'on peut espérer d'un 4 etoile.
Attention au barman du 5 eme etage qui malheureusement ne sait pas faire un pina colada. Elle etait inbuvable donc je lui ai ramené et il me l'a facturée. C'est notre seule deception auquel cas tout etait parfait
Commentaires de Gestion de l’hôtel
15 mai 2023 par Brett Richard Borjal, Rooms Division Manager, Gestion de l’hôtel
Hi benoit, Thank you for taking out time to share the valuable feedback of your stay at our property. We are glad to learn that you had a pleasant stay with us. We have noted your comment and we will look further on this. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager
par un voyageur
Publié le 8 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2023 par Brett Richard Borjal, Rooms Division Manager, Gestion de l’hôtel
Hi benoit, Thank you for taking out time to share the rating of your recent visit with us. We are glad the team was able to deliver an excellent stay. We look forward to welcome HUE back in your future visits to Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager
par un voyageur
Publié le 1 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Harley Davidson-Gonzales, Operations Manager, Gestion de l’hôtel
Hi Daniel,Thank you for taking the time out to rate your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.
par un voyageur
Publié le 14 juill. 2020 sur Expedia
Service très agréable. Chambre propre et confortable. Juste à côté du Robinson
par un voyageur
Publié le 4 mai 2018 sur Hotels
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Hotel is nice and decently clean but the only thing is that the hotel is near to the end of town so if you planing a night in town it cost you a bit to just get from hotel to town or anywhere. But the hotel have a convenient mall next to it so if you missing something or forgot something you can grab it from there.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Mark Anthony Farnaso / Asst. Front Office Manager, Gestion de l’hôtel
Dear Jeffrey,Thank you for sharing your insights about your stay at Hue Hotel Puerto Princesa. We’re glad to hear that you found our hotel to be nice and clean; maintaining a comfortable and welcoming environment for our guests is a top priority for us.We understand your concerns regarding our location at the edge of town. While this can be a slight inconvenience for evening outings, we believe our proximity to the nearby mall offers a great advantage. It provides convenient access to shopping, dining, and any essentials you may need during your stay, making it easier to enjoy your time with us.Your feedback is invaluable, and we appreciate you highlighting both the positives and the areas for consideration. We hope that, despite the distance to the town center, you were able to enjoy the peace and tranquility that our location offers.Thank you again for your comments, and we hope to welcome you back for another enjoyable stay!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Mark Anthony Farnaso / Asst. Front Office Manager, Gestion de l’hôtel
Dear Imelda,Thank you for taking the time to share your feedback regarding your recent stay with us at Amorita Resort. We genuinely appreciate your honest assessment and the opportunity to understand your experience better.We are truly sorry to hear that your visit did not fully meet your expectations. At Amorita Resort, we are deeply committed to providing our guests with exceptional service and a memorable stay, and it is disheartening to learn that we fell short in your case.We would like to address your concerns directly to ensure that we can improve our services and facilities. If you could provide us with more specific details regarding the aspects that did not meet your expectations, it would greatly assist us in making the necessary improvements. Whether it was related to the accommodations, service, or any other aspect of your stay, your feedback is invaluable to us.Please know that your comments have been shared with our management team. We are actively reviewing them to enhance our guest experience and to ensure that future visitors have a stay that aligns with our high standards of excellence.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and to provide you with the exceptional experience that we strive to deliver.Warm regards,
par un voyageur
Publié le 19 juill. 2024 sur Expedia
It’s not a hotel review Expedia messed up my reservation and they give you the run around to get the refund. I arrived at property and my reservation was canceled so I had to rebook a new room fortunately there was an available one.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Mark Anthony Farnaso Asst. Front Office Manager, Gestion de l’hôtel
Dear Shanil,I'm really sorry to hear about the trouble you faced with your reservation through Expedia. It must have been incredibly frustrating to arrive and find out your reservation was canceled. I'm glad to hear that despite the mix-up, our property had a room available for you to rebook.If there's anything we can assist you with further regarding your experience or if you have any questions, please don't hesitate to reach out to us directly. We value your feedback and appreciate your understanding during this situation. We hope to have the opportunity to welcome you back under smoother circumstances in the future.Warm regards
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Mark Anthony Farnaso / Asst. Front Office Manager, Gestion de l’hôtel
Dear Milagros,Wow, thank you so much for your glowing review and perfect score! We truly appreciate your feedback and are thrilled that you had such a fantastic experience with us.If there's anything more we can do to ensure your next stay is just as amazing, please don't hesitate to let us know. We can't wait to welcome you back to Hue Hotel Puerto Princesa soon!Warm regards,
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Mark Anthony Farnaso Asst. Front Office Manager, Gestion de l’hôtel
Dear Sharaf,Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you had such a positive experience with us.It’s wonderful to know that you enjoyed your stay here at Hue Hotel Puerto Princesa. We take great pride in delivering exceptional experiences and are thrilled that we succeeded in making your stay memorable.Thank you again for your glowing feedback and for taking the time to share your experience. We look forward to welcoming you back and hope to provide another exceptional stay in the future.Warm regards
