Note fondée sur 270 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 janv. 2019 sur Hotels
Hotel très mal situé, au milieu de nulle part.
Coffre fort pas fixé, donc pas utilisable.
Des traces de moisissures dans la douche.
Petit déjeuner très local.
Heureusement, le personnel est attentionné.
A eviter si on n'a pas de moyen de locomotion.
Commentaires de Gestion de l’hôtel
5 févr. 2019 par Chenny (Front Office Team Leader), Gestion de l’hôtel
Dear Mr Jack,
Warmest Greetings from Panja Resort Palawan!
Thank you for taking your time to write this review for us. We are always on the goal of making our guests happy and satisfied within their stay and so we hope that you did. We also apologize for any inconvenience you've experienced within your stay as we are still finding new ways to improve our service. Thank you for choosing us and we look forward to welcome you back here again someday.
par un voyageur de montpellier
Hotel au top
Publié le 4 mars 2018 sur ExpediaTrès serviable, très acceuillant, un peu loin du centre mais ils se debrouillent pour vous y amener, tres belle vue, chambre spacieuse, le personnel est genial, le restaurant est bon.
Je recommande vivement
par un voyageur
Publié le 27 févr. 2018 sur Hotels
par de Cacqueray
the place to be
Publié le 5 juin 2017 sur Hotelsnotre séjour fut très agréable et je recommande fortement cet hotel. Le personnel est toujours à l'écoute et à votre disposition. Le restaurant propose des plats locaux et étrangers de grande qualité. Je saurai où aller lors de mon prochain retour à puerto princesa.
Commentaires de Gestion de l’hôtel
30 juin 2017
Dear Sir/ Maam ,
Thank you for writing and sharing your kind review here .
We are very glad to know that you had a great stay with us as it is our goal to make our guests stay memorable and the feeling of being home away from home.
Again, thank you! We hope to welcome you back to Panja Resort again someday.
Best Regards,
Rubyrose Morado
Front Office Associate
par un voyageur
Magnifique vue à Puerto Princesa
Publié le 8 janv. 2017 sur Hotels(Presque) très bon séjour. Hôtel en dehors du centre-ville, donc très calme, avec une magnifique vue. Buffet petit-déjeuner correct, avec des spécialités du pays mais aussi des oeufs brouillés et des céréales. Piscine bien entretenue. Rien à redire sur le service de visites touristiques en collaboration avec une agence locale, les guides sont très agréables. Quelques points manquent pour que ce soit parfait : le restaurant n'est pas terrible, il y a régulièrement des malentendus avec le personnel (qui est très très chaleureux par ailleurs), et d'autres petits détails que je considère peu importants.
Commentaires de Gestion de l’hôtel
7 févr. 2017 par General Manager, Gestion de l’hôtel
Cher client,
Nous espérons néanmoins que cela vous aidera dans vos recherches. Nous nous excusons pour le service insatisfaisant pendant votre séjour. Nous avons déjà répondu à vos commentaires dans notre département F & B.
Nous espérons néanmoins que cela vous aidera dans vos recherches. Original en anglais Language Weaver Notez cette traduction: Merci pour votre évaluation Mauvaise Bonne
par un voyageur
Female Staff Untrained
Publié le 13 juill. 2024 sur HotelsThe hotel is good for a short stay. My room had all types of bugs to include bed bugs. The female staff needs training on how to interact with solo female guests. They kept staring 😮. I guess their way of seeing if you can afford the bill, they asked, where's your husband ❓❓I was asked that question a lot in the Philippines, but it was very noticable at this hotel. I found it interesting that the male staff were more comfortable serving and being in my presence. The experience made me feel as though I was in a mere 3 start hotel versus a resort.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Panja Resort Team,, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you encountered during your stay at our hotel. We take all guest concerns seriously and will address the bug problem immediately with our housekeeping team.We apologize for any discomfort caused by the interactions with our female staff members. We will ensure that they receive additional training on how to interact respectfully with all guests, especially solo female travelers.Your comments regarding the behavior of our male staff members are also concerning, and we will investigate this matter further to ensure that all guests feel equally comfortable and respected during their stay.We appreciate your valuable feedback as it helps us improve our services and create a better experience for all our guests. We hope you will give us another opportunity to exceed your expectations in the future.
par un voyageur
Publié le 16 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Panja Resort Team,, Gestion de l’hôtel
Hi, Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had an exceptional experience with our room accommodation. Your 10-star rating means a lot to us and we truly appreciate your kind words.We strive to provide the best possible experience for all of our guests, and it is always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back in the future.Thank you again for choosing our establishment.
par un voyageur
Publié le 27 avr. 2024 sur Expedia
It's off the main roads but minutes away from them. It has a view to die for. The staff as most of the Filipino people are, well just super polite and gracious. If I go back to Palawan I know where I will stay. Worth a visit and you'll see why, plus the food and breakfast is incredible not to mention the rooftop bar and beautiful swimming pool.
par un voyageur
Publié le 12 avr. 2024 sur Expedia
Incredibly disappointed with our stay. When we arrived, despite having a confirmed booking they didn’t have enough room for our entire stay. Housekeeping didn’t visit our rooms unless specifically asked, building works going on at all hours, transfers given away, and awful communication. The staff was nice but unable to help at most occasions, due to poor management. I would not stay here again and would urge other to never stay here to avoid stress and disappointment.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Panja Resort Team,, Gestion de l’hôtel
We are very sorry for that, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
par un voyageur
Publié le 5 avr. 2024 sur Expedia
The property is very nice, but has potential to be better. It needs a western manager to come in and take over operations for a little while to increase efficiency of the staff as well as the training of the staff. The staff were very friendly and helpful, but just didn’t seem to have the training to know how to make the operation run smoothly, and to help generate more income for the hotel.
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Panja Resort Team,, Gestion de l’hôtel
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
