Ratings based on 270 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Female Staff Untrained
Posted Jul. 13, 2024 on HotelsThe hotel is good for a short stay. My room had all types of bugs to include bed bugs. The female staff needs training on how to interact with solo female guests. They kept staring 😮. I guess their way of seeing if you can afford the bill, they asked, where's your husband ❓❓I was asked that question a lot in the Philippines, but it was very noticable at this hotel. I found it interesting that the male staff were more comfortable serving and being in my presence. The experience made me feel as though I was in a mere 3 start hotel versus a resort.
Comment from Hotel Management
Jul. 14, 2024 by Panja Resort Team,, Hotel Management
Thank you for taking the time to provide us with your feedback. We are sorry to hear about the issues you encountered during your stay at our hotel. We take all guest concerns seriously and will address the bug problem immediately with our housekeeping team.We apologize for any discomfort caused by the interactions with our female staff members. We will ensure that they receive additional training on how to interact respectfully with all guests, especially solo female travelers.Your comments regarding the behavior of our male staff members are also concerning, and we will investigate this matter further to ensure that all guests feel equally comfortable and respected during their stay.We appreciate your valuable feedback as it helps us improve our services and create a better experience for all our guests. We hope you will give us another opportunity to exceed your expectations in the future.
by A traveller
Posted Apr. 27, 2024 on Expedia
It's off the main roads but minutes away from them. It has a view to die for. The staff as most of the Filipino people are, well just super polite and gracious. If I go back to Palawan I know where I will stay. Worth a visit and you'll see why, plus the food and breakfast is incredible not to mention the rooftop bar and beautiful swimming pool.
by A traveller
Posted Apr. 12, 2024 on Expedia
Incredibly disappointed with our stay. When we arrived, despite having a confirmed booking they didn’t have enough room for our entire stay. Housekeeping didn’t visit our rooms unless specifically asked, building works going on at all hours, transfers given away, and awful communication. The staff was nice but unable to help at most occasions, due to poor management. I would not stay here again and would urge other to never stay here to avoid stress and disappointment.
Comment from Hotel Management
Apr. 16, 2024 by Panja Resort Team,, Hotel Management
We are very sorry for that, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A traveller
Posted Apr. 5, 2024 on Expedia
The property is very nice, but has potential to be better. It needs a western manager to come in and take over operations for a little while to increase efficiency of the staff as well as the training of the staff. The staff were very friendly and helpful, but just didn’t seem to have the training to know how to make the operation run smoothly, and to help generate more income for the hotel.
Comment from Hotel Management
Apr. 16, 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A traveller
Posted Apr. 1, 2024 on Hotels
Comment from Hotel Management
Apr. 16, 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A traveller
Posted Mar. 31, 2024 on Expedia
Very nice hotel and very nice pool area, quite remote and peaceful.
Comment from Hotel Management
Apr. 16, 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A traveller
Posted Mar. 9, 2024 on Expedia
Outstanding staff, peaceful location beautiful place , recommend for place to stay. Had a Good warm welcome and taken care of 10/10!
Comment from Hotel Management
Mar. 9, 2024 by Panja Resort Team, Hotel Management
Dear Miguel,Thank you for your sweet comments. We're glad to hear that you had a great stay. We hope we leave a remarkable experience to your stay in Palawan.Regards,
by A traveller
Posted Feb. 26, 2024 on Expedia
The hotel is clean and comfortable, with friendly staff to accommodate your needs. Free shuttle to shopping and the airport is convenient. The beach areas are far away and need transportation to.
Comment from Hotel Management
Apr. 16, 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A traveller
Posted Feb. 26, 2024 on Expedia
Perfect stay,staff were amazing and so friendly definately would stay here again .
Comment from Hotel Management
Apr. 16, 2024 by Panja Resort Team,, Hotel Management
We are happy that you enjoyed your stay at our hotel, and we value your feedback. We aspire to serve you again in the near future, and your satisfaction is our top priority. We value your time spent writing a review for us. That you thoroughly enjoyed working with us makes us very happy.
by A traveller
Posted Feb. 7, 2024 on Hotels
We love our stay at Panja Hotel. All the staff are very accommodating and humble. They offer also excellent breakfast. The view is breathtaking. For those who really love nature, pool, peace of mind, relaxation, this hotel is perfect for you. I highly recommend it because our overall stay is worth it.
