Note fondée sur 48 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Chambres vieillottes et pas très propres
Publié le 11 mars 2024 sur HotelsPropreté à revoir, chambres vieillottes.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Benjamin,Thank you for taking the time to share your thoughts and feedback with us. Thank you for addressing the issues with our amenities. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
par un voyageur
Chambre vieillottes, propreté à revoir.
Publié le 11 mars 2024 sur HotelsChambres vieillottes, salle d’eau avec douche sans receveur, propreté à revoir.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Benjamin,Thank you for taking the time to share your thoughts and feedback with us. Thank you for addressing the issues with our amenities. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
par Marc de Bruxelles
Super hôtel ! Je recommande
Publié le 2 août 2016 sur HotelsL'hôtel est super. Les chambres sont toutes réparties le long de la très belle piscine. Le cadre est très beau. La chambre est spacieuse et les lits confortables . La salle de bain est un peu petite mais ça va. Le service est bon et très simpa.
Le quartier est calme. Super hôtel.
Je recommande !
par un voyageur
Publié le 7 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Rema, Gestion de l’hôtel
Thank you for taking the time to share your thoughts and feedback with us. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Rema, Gestion de l’hôtel
Thank you for taking the time to share your thoughts and feedback with us. We are so grateful for your kind words. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
par un voyageur
Publié le 27 mars 2024 sur Expedia
Property offered “free” shuttle from the airport but stated it was “extra charge” of 600 pesos because it was after 4pm. Asked for a pillow, was told it was “extra charge.” There was a dirty towel hanging inside the closet when we arrived. The ceiling near the door had some weird, mystery stains that did not look like water damage or stains. The faucet and showerhead was rusted. The water pressure was so low that i had to crouch down to reach the faucet and wash off shampoo from my hair. The breakfast was lacking and I had a dead insect, a mosquito in the middle of my breakfast plate. The staff was not approachable especially when we were ordering from their restaurant. We were not given utensils nor served water. We had to discover on our own that we had to get it ourselves. We were “upgraded” to the family room so that we can have 2 twin beds and the beds looked like kids beds. We were not offered a room refresh nor our room cleaned during our 4 day/3night stay. I do not recommend anyone stay at this hotel.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Ma'am Ana Michele,Thank you for taking the time to share your thoughts and review with us. We sincerely apologize for the experience you had during your stay. This doesn't normally happens and we will work hard to avoid this from happening again. This clearly is not the service we aim to provide our dear guests, most especially you in this matter, and we appreciate you for bringing this to our attention. With this matter being brought to our attention, we will work intensively to be able to aid the mentioned issues. We always aim to provide you the quality service and amenities you deserve.Again, we sincerely apologize for what had occured during your stay. Best regards!
par un voyageur
Muito ruim
Publié le 23 mars 2024 sur HotelsNo primeiro quarto que nos colocaram os lençóis estavam manchados e o banheiro sujo cheio de formigas. As instalações estam velhas e mal cuidadas, o chuveiro é péssimo. Não é limpo, o serviço de quarto não é todo dia. Experiência terrível
Commentaires de Gestion de l’hôtel
25 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Rubens,Thank you for sharing your review with us. We apologize for the experience you had during your stay. This is not the service we aim to provide our dear customers. We are doing our best to provide you the amenities and service you deserve. This review will surely help us improve.Thank you and have a great day!
par un voyageur de Millsboro
Publié le 15 févr. 2024 sur Expedia
We enjoyed the stay very much.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Wayne,Thank you for taking the time to share your thoughts and feedback with us. We are so grateful for your kind words. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Service was great! Nice room with a super bed :)
Commentaires de Gestion de l’hôtel
25 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Sabine,Thank you for taking the time to share your thoughts and feedback with us. We are so grateful for your kind words. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Rema Tourist Inn, Gestion de l’hôtel
Dear Teresita,Thank you for taking the time to share your thoughts and feedback with us. We are so grateful for your kind words. We are doing our best to provide you the quality service and amenities you deserve! We look forward to serving you again soon.Have a wonderful rest of the day!
