Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property
4-star all-inclusive property near Camarones Beach, connected to a shopping center

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Reception
Snack bar
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Deluxe Ocean View Two Double Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Teatro Vallarta
    ‪5 min walk‬
  • Playa Las Glorias
    ‪6 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Honeymoon Suite

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Two Double Beds

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

  • 36 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

On the beach.At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within half a mile (1 km).

What's nearby

  • Camarones Beach - 2 min walk
  • Uno - 7 min walk
  • Malecon - 12 min walk
  • Cruise Ship Terminal - 5 min drive
  • Playa de los Muertos - 9 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 21 min drive

Restaurants

  • ‪Pepe's Tacos - ‬2 min walk
  • ‪La Naranja Azteca - ‬1 min walk
  • ‪El Barracuda - ‬2 min walk
  • ‪Captain Don's - ‬2 min walk
  • ‪El Andariego - ‬1 min walk

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star all-inclusive property near Camarones Beach, connected to a shopping center
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this property measures 108 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and an arcade/game room are also featured at Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.

  • 231 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 108 sq ft of conference space
  • 10 sq m of conference space
  • Built in 1982
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 16 ft

Food and drink

  • 3 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Buenaventura Grand Hotel & Great Moments - All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1097 reviews
Rating 8 - Good. 294 out of 1097 reviews
Rating 6 - Okay. 180 out of 1097 reviews
Rating 4 - Poor. 79 out of 1097 reviews
Rating 2 - Terrible. 58 out of 1097 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Michelle

Stayed 5 nights in Oct 2024

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ground floor patio light lite up the room the whole night..no blackout blinds only pull down sun shades
Stayed 2 nights in Nov 2024

10/10 Excellent

Harry D Hoover

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Service by the pool, the beachside restaurant, the availability of food by the pool area, the buffet, lobby bar and the rooftop bar were all excelent. Waliking distance anything that you could want to do.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
I liked the more family oriented feeling this resort provides, the front desk was also very helpful. I did not like the tricky sales presentation - multiple people arguing with the management in the lobby over what they promised for attending the sales presentation and then just not giving it. Pool tiles are peeling in pools, buffet can be limited sometimes. Beach is nice.
Stayed 4 nights in Nov 2024

8/10 Good

Ericka

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ask to have our room temperature adjusted first day and never had it fix room 75 every day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Renato

Stayed 5 nights in Oct 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, good food, great staff and service
Stayed 2 nights in Nov 2024

10/10 Excellent

Colten

Great staff great food
Stayed 10 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly service. The food was decent, unremarkable.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Joyce

Stayed 6 nights in Oct 2024

6/10 Okay

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a number of times over the years. The service is still excellent. Gloria, Jesus, Angel, Timoteo, Gustavo, Eduardo, Jorge, Rudolpho, Fausto, and Celso are all awesome. We had issues with housekeeping this time. For whatever reason there were four or five days where they didn’t clean our room. A couple of other days they came as late as 6pm to clean. We are out of the room everyday by 7:30 and return around 4-5. The “please clean room” sign was hung on the door every morning. The food quality has diminished over the years. We certainly understand that Mexico has a burgeoning middle class and more nationals are staying at the resorts now so much of the food selection caters to the locals…but there was a number of evenings when we went out to eat because the selection at the buffet wasn’t very good. We like the location of this resort, especially to attend Day of the Dead festivities on the Malecón.
Stayed 14 nights in Oct 2024

10/10 Excellent

PEGGY, GRANVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 7 blocks from Malecon. Pretty property with beach, updated rooms-very clean. The staff was GREAT! Shout out to the waitress, Catherine and Dahlila that mans the breakfast for eggs.
Stayed 6 nights in Oct 2024

8/10 Good

Marina

Stayed 4 nights in Oct 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. We enjoyed our time there. I did not like that the push for sitting for a 90 minute presentation was extremely aggressive. We agreed to the presentation when we arrived because the representative was not truthful on what it was. We then changed our minds and we were treated poorly for changing our minds. I paid an extra $60.00 to confirm the 90 minute presentation and for the upgrade to orange bands so that we could access the Sky Bar but the Sky Bar was closed every time we went there except for one time. I paid for nothing because people with blue bands were in the Sky Bar. The aggressiveness on these 90 minute presentations is too much and made us feel very uncomfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Toni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly. The food was amazing. I would definitely stay again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Masao

Stayed 1 night in Oct 2024

8/10 Good

Kennedy, Wolfe Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

4/10 Poor

Raymond C

Travelled with group
Disliked: Amenities
Location was great to old town and board walk. Only 2 restaurants available outside of buffet. However, both required reservations and 1 was closed on Sunday and they all had limited hours. Food was less than average. For an all inclusive resort, you were being charged extra to include bottle water in your room refrigerator, only being allowed 2 a day. Room service menu very limited with a surcharge (understandable tho). The resort was very pushy with their version of a timeshare that they called a club membership. As well, this meant there were areas or amenities that you were not granted that normal aok inclusive resorts normally offer. Overall, PV was great and will come back; but I will NOT be staying at this resort again.
Stayed 5 nights in Oct 2024

6/10 Okay

CESAR

Liked: Cleanliness, property conditions & facilities
I don’t understand why the sales team is so persistent to sale time share They need to understand that we go to rest and have a good time
Stayed 6 nights in Oct 2024

4/10 Poor

Trinia Marie

Travelled with partner
Liked: Cleanliness, staff & service
Food buffet was cafeteria food at best. Cold and under cooked pasta, raw potatoes, theme nights with Italian and Asian menu were unappetizing both in looks and taste. Honeymoon suite tub could use cosmetic upgrade but it worked. I can’t say that about the spa area. Only 4 of the jets worked. Conflicting music from different area at the pools (be aware there is no adult only swimming pool, only a small area around the 6 person lounge “pool”. A couple of nights we were kept up do to parties with loud dance music on the volleyball court. The staff was fantastic and the place was clean.
Stayed 12 nights in Oct 2024

10/10 Excellent

Sommer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Miguel and Rodolfo are amazing!
Stayed 4 nights in Oct 2024

8/10 Good

Alicia Anna, Marysville

Liked: Property conditions & facilities
T
Stayed 3 nights in Oct 2024