Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Lic. Yadira Garcia GENERAL MANAGER Hotel Buenavent, Gestion de l’hôtel
Dear Mr Daniel:We are very happy that your stay with us has been totally pleasant; We invite you to come back with us soon. At the same time we are happy to know that you enjoyed the variety of food that our 3 different restaurants offer for you and the whole family, trying to show a different facet of Mexican and international cuisine through our themed meals by States of the Mexican Republic. and countries of the world.With pleasure.Lic. Yadira GarciaGENERAL MANAGERHotel Buenaventura Grand and Great Moments
par un voyageur
Publié le 6 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 mai 2024 par Lic. Yadira García, Gestion de l’hôtel
Good afternoon, dear Mr, SebastienWe are so glad you took the time to leave a review about your stay at Buenaventura Grand Hotel and Great Moments. Thank you so much for your five out of five score, it is also important for us to know when we are doing a remarkable job. Kind regards, Lic. Yadira GarcíaGeneral ManagerBuenaventura Grand Hotel and Great Moments
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mars 2024 par Lic. Yadira Garcia, Gestion de l’hôtel
Good afternoon, dear Mr. PierreWe are so glad you took the time to leave a comment about your stay with us at Buenaventura Grand Hotel and Great Moments. Thank you so much for your positive score about our installations and staff, please be sure that we will keep on bettering our service everyday.Kind regards, General Manager Buenaventura Grand Hotel and Great Moments
par un voyageur
Publié le 8 mars 2023 sur Expedia
Tres belle endroit service est parfait la bouffe bonne propre
Commentaires de Gestion de l’hôtel
16 mars 2023 par Lic. Angélica Hernández GENERAL MANAGER Hotel Buen, Gestion de l’hôtel
Dear guest:We are very happy that your stay with us has been totally pleasant; We invite you to come back with us soon. At the same time we are happy to know that you enjoyed the variety of food that our 3 different restaurants offer for you and the whole family, trying to show a different facet of Mexican and international cuisine through our themed meals by States of the Mexican Republic. and countries of the world.With pleasure.Lic. Angélica HernándezGENERAL MANAGERdel Hotel Buenaventura Grand and Great Moments
par un voyageur
Publié le 26 juill. 2022 sur Expedia
Nous avons été très satisfaits de notre séjour. Tous les employés étaient très gentils et serviables. L’établissement était très propre et jolie. La nourriture était très bonne et de qualité.
Commentaires de Gestion de l’hôtel
30 juill. 2022 par Lic. Angélica Hernández GENERAL MANAGER del Hotel , Gestion de l’hôtel
Dear Guest:
We are extremely proud of your rating and such positive comments, as they encourage us to continue providing the best services with quality and warmth. Month it is a pleasure to read these opinions since for us and all our staff it is a great motivation. Please do not hesitate to contact us for your next visit to Puerto Vallarta, we will be very happy to have you back.
Sincerely,
par un voyageur
Bonne nourriture et proche Malecon
Publié le 26 déc. 2021 sur HotelsBon séjour dans cet hôtel où la nourriture est le point fort pour un hôtel all inclusive. Chambre un peu petite mais propre et équipée. Personnel sympathique et avenant.
La petite piscine vue mer près du bat est jolie.
par un voyageur
Publié le 17 oct. 2024
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Lic. Yadira Garcia Gerente General , Gestion de l’hôtel
Dear mrs Nancy:We know that some situations occurred during your stay that were not totally satisfactory and therefore we offer an apology; We guarantee that we are taking the necessary actions so that situations like this are not repeated and so that our all-inclusive family concept is always better in quality and warmth. Your suggestions and recommendations are always welcome and help us to improve.Sincerely:Lic. Yadira GarciaGENERAL MANAGERHotel Buenaventura Grand and Great Moments
par un voyageur
Publié le 22 sept. 2024
Great resort close to everything. It would've been a perfect visit if we didn't have to deal with the pushy concierge always trying to sell us something. We literally booked this vacation to relax & do nothing. Danna the waitress in the pool area made up for all of that she was absolutely lovely.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Lic. Yadira Garcia Gerente General, Gestion de l’hôtel
Dear mrs Nancy:We are very happy to have had the pleasure of having the presence of you and your beautiful family, we know that your rating was not 5 stars but believe us that for your next visit we will meet your expectations and we will also give an extra so that you spend the best vacations in this your Hotel Buenaventura Gran and Great Moments.Please do not forget to visit our consumer restaurants, also enjoy our Kids club with your children and it is also worth mentioning that we have our Shakti Spa.To be honest:Lic. Yadira GarciaGENERAL MANAGERHotel Buenaventura Grand and Great Moments
par un voyageur
Publié le 19 août 2024 sur Expedia
It’s a small resort, but nicely done. Rooms are clean, new, and water pressure was good for us ladies with lots of hair. Pool is small but clean and nice. Ocean is very rocky, bring water shoes. Two restaurants, 1 buffet and 1 a la carte. Good food. Even though it was blistering hot I had soup daily and loved them. Must try the Pozole. Majority of the guests were Mexican (we visited in August). Staff very welcoming and attentive. BUT: it’s much smaller than you expect. That’s actually not a knock. It’s quaint and cute. But if you expecting it to be like a huge Riu or Barcelo, it’s not. Like I said, small pool. The activities guys is awesome, gets the guests motivated. The nightly entertainment in the small lobby was fantastic (I love salsa dancing, lots of opportunities to dance!). Malecon is a short walk away and worth it- tip: go early in the morning before the vendors arrive and before the heat starts. All in all it was a great trip. Oh, another hint: everyone wanted the buffet for breakfast and so the line was quite long. But the ocean front restaurant is also open and honestly, who wants to eat inside versus on a balcony over looking the ocean and feeling the ocean breeze while you sip coffee and eat your personalized omelette??? Not this chica! Go to the ocean front a la carte restaurant for breakfast!!! You will have a great time. Just be prepared for a small resort, that’s all.
Commentaires de Gestion de l’hôtel
23 août 2024 par Lic. Yadira Garcia GENERAL MANAGER Hotel Buenavent, Gestion de l’hôtel
Dear Mrs Suzanna:We are extremely proud of your rating and such positive comments, as they encourage us to continue providing the best services with quality and warmth. Month it is a pleasure to read these opinions since for us and all our staff it is a great motivation. Please do not hesitate to contact us for your next visit to Puerto Vallarta, we will be very happy to have you back.Sincerely,Lic. Yadira GarciaGENERAL MANAGERHotel Buenaventura Grand and Great Moments
par un voyageur
Publié le 19 août 2024 sur Expedia
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