Ratings based on 1,363 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 16, 2024
I dodnt like that i did not get what i expected due to pictures on the site were of a new area on property and i was put in the old dated area.
by A traveller
Posted Aug. 19, 2024 on Expedia
by A traveller
Posted Aug. 17, 2024 on Expedia
The a/c barely worked it was very hard to get rest and my bed had bed bugs I swear
by A traveller
Wil recommend
Posted Aug. 17, 2024 on HotelsGreat all around.
by A traveller
Posted Aug. 17, 2024 on Expedia
Staff is really great! Food options are poor and the room service food is horrible. Parts of the property need to be updated and were left dirty overnight. Great location, beach is awesome.
by A traveller
Posted Aug. 16, 2024 on Expedia
by A traveller from paso robles
Posted Aug. 14, 2024 on Expedia
Loved the beach
by A traveller
Posted Aug. 10, 2024 on Expedia
by A traveller
Posted Aug. 9, 2024 on Expedia
Not much.
Section 2 of the hotel is in poor condition and needs many repairs. Mold, electrical, phones mot working, outlets not safe.
Comment from Hotel Management
Aug. 9, 2024 by General Management Crown Paradise Golden , Hotel Management
Dear Kirill We sincerely regret to hear that your stay at our hotel did not meet your expectations. We regret that you encountered issues with the cleanliness and maintenance of your room. We take the safety and well-being of our guests very seriously, and will initiate a full review to identify and resolve these issues as soon as possible.We are committed to improving our facilities and will ensure that the necessary repairs are made to ensure that our guests have a safe and comfortable stay.We look forward to having another opportunity to welcome you back in the near future and provide you with a much more memorable experience, demonstrating that our commitment is to your satisfaction. Best regards
by A traveller
Posted Aug. 9, 2024 on Expedia
Comment from Hotel Management
Aug. 10, 2024 by General Management Crown Paradise Golden , Hotel Management
Dear Lois Thank you very much for choosing us for your vacation, we are sorry to hear that your rating towards us has been regular, we would have liked to have an approach and improve your vacation experience. We look forward to welcoming you back and providing you with a much more memorable stay. Best regards
