Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
14 avr. 2023 par Pilar Tapia-Caamano | General Manager, Gestion de l’hôtel
Hello Catherine,We appreciate your time to rate your experience at Hilton Vallarta Riviera, your opinion is important to us, as it helps more users to get to know us better, we are honored to know that you have enjoyed your stay along our amenities and service of our valuable Team Members.We look forward to welcoming you on your next visit to Puerto Vallarta and continuing to share memorable experiences.Pilar Tapia-CaamanoGeneral ManagerHilton Vallarta Riviera All-Inclusive Resort
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Einer Alvarez, Gestion de l’hôtel
Dear Hardeep, thank you so much for your score and for your comments, please let us know what was missing in order to receive a 5-point score, as it will help us a lot to improve in our services. We will wait for you in your next trip to Puerto Vallarta. Best regards
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Concierge Team , Gestion de l’hôtel
Dear Stacey. We appreciate your time to share your comments on your experience at Hilton Vallarta Riviera. Your comments are vital for us in our endeavor to continuously exceed guest’s expectations in all aspects of our services. We look forward to welcoming you again on your next visit to Puerto Vallarta and continue creating memorable experiences. Thank you for completing this survey!
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Staff was great .
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Concierge Team , Gestion de l’hôtel
Dear Roger. We appreciate your time to share your comments on your experience at Hilton Vallarta Riviera. Your comments are vital for us in our endeavor to continuously exceed guest’s expectations in all aspects of our services. We look forward to welcoming you again on your next visit to Puerto Vallarta and continue creating memorable experiences. Thank you for completing this survey!
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Concierge Team , Gestion de l’hôtel
Your comments are vital for us in our endeavor to continuously exceed guest’s expectations in all aspects of our services.Thank you for completing this survey!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Great food and excellent views
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Einer Alvarez, Gestion de l’hôtel
Dear Nancy. We appreciate your time to share your comments on your experience at Hilton Vallarta Riviera, we feel honored to read that you enjoyed our food and view. We look forward to welcoming you again on your next visit to Puerto Vallarta and continue creating memorable experiences.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Room was robed.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Einer Alvarez, Gestion de l’hôtel
Dear Georgio, Thank you for staying with us here at Hilton Vallarta Riviera. We understand how important it is to provide our guests with a positive stay experience, and we apologize for not meeting this expectation. Your feedback is valuable to us, please share with us more information about your stay and we will use it to make the necessary improvements. We hope to have the opportunity to serve you again in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Enjoyed my vacation! Staff was friendly nd food was GREAT!!!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Einer Alvarez, Gestion de l’hôtel
Dear Jose. We appreciate your time to share your comments on your experience at Hilton Vallarta Riviera, we feel honored to read that you enjoyed our restaurants, and the service delivered by our Team Members, we'll make sure to share your review and congratulate them. We look forward to welcoming you again on your next visit to Puerto Vallarta and continue creating memorable experiences.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
La atencion de todo el personal es excelente, te hacen sentir muy cómodo todo el tiempo.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Einer Alvarez, Gestion de l’hôtel
Estimado Edgar, apreciamos tu tiempo para evaluar tu experiencia en Hilton Vallarta Riviera, tu opinión es importante para nosotros, nos honra saber que hayas disfrutado de tu estadía y que el servicio de nuestros miembros de equipo hayan excedido tus expectativas, compartiremos tus comentarios con ellos, quienes estarn felices de escuchar que han ofrecido un gran servicio.Esperamos darte la bienvenida en tu siguiente visita a Puerto Vallarta y continuar compartiendo experiencias memorables.
par un voyageur de Fairburn
Publié le 30 sept. 2024 sur Expedia
Exceptional for our trip
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Concierge Team, Gestion de l’hôtel
We feel honored to read that you enjoyed our amenities and the service delivered by our Team Members, We look forward to welcoming you again on your next visit to Puerto Vallarta and continue creating memorable experiences.