Note fondée sur 784 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Jean,Thank you for allowing us the opportunity of hosting you at the Hotel Mousai and for taking the time to share your experience with us.Kind regards,
par un voyageur
Publié le 15 avr. 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
16 avr. 2023 par Cecilia Bustos, General Manager Hotel Mousai, Gestion de l’hôtel
Dear Melissa Sue, Thank you for choosing Hotel Mousai and for taking the time of sharing your experience with us. We hope to welcome you once more when travel brings you back to Puerto Vallarta. Kind regards,
par un voyageur
Publié le 8 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2023 par Cecilia Bustos, General Manager Hotel Mousai, Gestion de l’hôtel
Dear Joanne, Thank you for choosing Hotel Mousai and for taking the time of sharing your experience with us.We hope we can welcome you once more when travel brings you back to Puerto Vallarta. Kind regards,
Recommandé
pour Tout le mondepar un voyageur de montreal
Excellent
Publié le 15 janv. 2017 sur ExpediaVraiment impressionnant comme hotel et emplacement! Service excellent
Commentaires de Gestion de l’hôtel
8 févr. 2017 par Gerencia Mousai, Gestion de l’hôtel
Cher client,
Je vous remercie pour vos commentaires agréables et nous espérons avoir le plaisir de vous assister dans un avenir proche.
Avec nos meilleures salutations,
Eliezer Quiñones
directeur général
par un voyageur de Houston
Publié le 16 sept. 2024 sur Expedia
Everything was perfect!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Fadi, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back!Warm regards,
par un voyageur
Publié le 13 sept. 2024 sur Expedia
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Sandra Gayle,Thank you for allowing us the opportunity of hosting you at the Hotel Mousai and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Hotel Mousai to welcome you back soon and offer you our hospitality.Kind regards,
par un voyageur de West Hollywood
Publié le 10 sept. 2024 sur Expedia
Place is clean, decor is not tasteful but the staff is amazing , food is very good. Cannot have anyone visit even if not using the all inclusive without paying 155 per person which I thought was a bit nuts.
Besides that the rooftop pool is beautifully done .
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Gerard R,We very much appreciate your taking the time to share your valuable feedback and can’t thank you enough for such gracious words about our team and the level of service provided over the course of your stay. However, we regret your disappointment with the procedures for visitors to enter our property. Your comments let us know where we can focus attention to improve our guest experience.Thank you once more for writing about your extraordinary experience, and we wait for you to joinus again and make yourself at home soon.Sincerely,
par un voyageur
Publié le 10 sept. 2024 sur Expedia
this is one of the most amazing hotel, service is wonderful
food is very good stuff is very friendly in all the site and position and very beautiful looks like paradise
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Jaleh,Thank you for allowing us the opportunity of hosting you at the Hotel Mousai and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Hotel Mousai to welcome you back soon and offer you our hospitality.Kind regards,
par un voyageur
Publié le 3 sept. 2024
This hotel had probably the best staff of any hotel I’ve stayed in. We were sad to leave them and they told us the same. It was like leaving some friends you knew you wouldn’t see for a long time. The rooms were gorgeous, the grounds were gorgeous, the pools were fun, and the beach was a great place to swim and wasn’t overcrowded. We will definitely be back.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Jody,Thank you for allowing us the opportunity of hosting you at the Hotel Mousai and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction.It will be an honor for the Hotel Mousai to welcome you back soon and offer you our hospitality.Kind regards,
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This property and staff were wonderful.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Cecilia Bustos General Manager Hotel Mousai, Gestion de l’hôtel
Dear Manuel Gutierrez,Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere.We cannot wait to welcome you back!Warm regards,Cecilia BustosGeneral ManagerHotel Mousai
