Note fondée sur 136 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Sunnyvale CA
Publié le 9 sept. 2019 sur Expedia
We love this property for the feel of a hacienda. Great and clean pools and love the Cafe Chapultepec for meals by the pool and views of the ocean. Balcony rooms have a nice view of the harbor. Beautiful flowers and palms and many pools give it a personal feel.
par un voyageur de Aguascalientes
Publié le 8 juill. 2019 sur Expedia
EStá bien, pero caro para lo que ofrece.Nada que ver el cuarto con lo que promocionan en la foto de internet.
par un voyageur
Publié le 21 avr. 2019 sur Expedia
par un voyageur de St Louis
Publié le 15 nov. 2018 sur Expedia
This property was priced well for the age and lack of updates. The interior was the same as the original decor when the resort first opened in the early 80's. I was initially put off but once I saw the spectacular view I felt like I had made the deal of the century! I was eventually able to get much needed additional cleaning done (some by the housekeeper some by me) but never got towels that didn't look like old rejects. Overall the size of the room with kitchen, the massive deck with gorgeous view and the numerous pools with lucious landscapes over shadowed the negatives. Also, the pool cafe has great food and exceptional staff!!!
par un voyageur de san francisco
Terrible smell
Publié le 2 avr. 2018 sur ExpediaMy matress smell like vomit, they gave me such a terrible room
Recommandé
pour Couplespar un voyageur de OREGON
We have stayed 13 times and will stay again!
Publié le 6 oct. 2016 sur Expedia
Pour : We love the garden like grounds and pools! The mall across the street has just about everything. Staff tries to accommodate your needs.
Contre : The mosquitoes in the rainy season. The remote control for the TV did not match the TV.
Emplacement : Love the location meets our needs.
par Angelica de Monterrey
Excelente
Publié le 23 juill. 2016 sur HotelsDe lo mejor excelente en todos los aspectos solo al inicio un detallito con una persona de recepcion q me dijo q no estaba mi reservacion y me mandaron a una habitacion provisiinal y bueno al fin de cuentas si estaba mi reserva pero al otro me cambiaron de habitacion
par un voyageur
Wow its a hotel?
Publié le 23 mai 2016If you like giant roaches and doors that look like that have been broken into this is your spot. I have never stayed any place so bad, and didn't sleep at all, checked in at 3rd and was out the door at 5am.....
par un voyageur de Shelton, WA
Beautiful grounds but standard hotel room not nice
Publié le 30 mars 2016 sur Expedia
Pour : The grounds were beautiful and well maintained.
Contre : The front desk reception being more responsive to requests for repairs or corrections. Didn't seem to be able to resolve an issues or indifferent.
Emplacement : Close to the mall and grocery stores and restaurants. A close taxi ride to Marina.
We booked a stay in a standard hotel room. The room was very dark and dank, fixtures were not operable and required repair, never were able to acquire a safe key to safe in unit, front desk were less than helpful in resolving any issues. Standard hotel room has no view and no patio or balcony and no ocean view. Very outdated and require some upgrading.
Majority of the staff were helpful, excluding check in and front desk staff.
There appeared to be some nicer units in the complex, would use caution if booking to ensure you were in one of the nicer, upgraded rooms.
I would not recommend this hotel to anyone, nor would I choose to stay in this property again.
Recommandé
pour Tout le mondepar un voyageur
Condos on the beach
Publié le 23 févr. 2016 sur Expedia
Pour : The grounds, the views, the staff were all tops.
Contre : Needs more restaurants.
Emplacement : A grocery store is right across the street which is fabulous for families with children but restaurant options are limited in the area.
Our whole family stayed there in three different condos. My daughter and husband with two small children stayed in a large 3 bedroom 3 bath and it was absolutely top rate, a five. The staff especially Maricio, our "concierge", was so helpful with everything we needed.
My son and his wife stayed in a small studio and my partner and I had a large studio. I would rate his a three, comfortable but very small and ours was larger and very nice but with an old bathroom so I would rate ours a four.
The grounds with 5 different pools and the views from our rooms were all fantastic.
The only restaurant on the grounds is very average.
