Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mediocre apartment and deceptive fees
Publié le 25 nov. 2024 sur HomeAwayThe apartment ( which is really a one bedroom at best) lacked most standard provisions such as a coffee maker and even a trash can in the kitchen. The housekeeping service was not adequate and they took all the towels, which were not replaced.
Then I paid for an early check in and check out, Only to find out that it only covered a minimal extra time, even when the unit was available for the next night
Would not recommend this property or manager.
Commentaires de Gestion de l’hôtel
29 nov. 2024 par VrboOwner, Gestion de l’hôtel
Hi Andrew,
I believe your review does not accurately reflect your experience. During check-in, we made sure to show you all the amenities the apartment offers, including their locations. We even opened the cabinets to point out the coffee machine and trash can. Additionally, we informed you about the cleaning service available to you.
The standard check-out time is 11 AM, and we offered you an extension of 4 hours, which is a significant courtesy given the service you paid for. It is therefore unfair to exaggerate your experience when we provide attentive and quality service.
We value your feedback and hope to welcome you again in the future under better circumstances.
Best regards.
par un voyageur
Birthday
Publié le 24 avr. 2024 sur HomeAwayBirthday trip with fiancé and friends. Had a great time.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par VrboOwner, Gestion de l’hôtel
Dear John:
On behalf of our entire ALILA team, we thank you for trusting us during your stay and being part of your journey. It has been a pleasure hosting you and we hope to see you again soon! We invite you to stay in touch with us at alilaholidays.com as we constantly update our listings and special offers!
We hope to see you on your next adventure in PV, sincerely, ALILA HOLIDAYS.
par un voyageur
Great getaway
Publié le 18 févr. 2024 sur HomeAwayLove the location and pool in this building. Staff is great and courteous. Definitely looking forward to our next stay
Commentaires de Gestion de l’hôtel
20 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, a pleasure to have you as guests. Hope to see you soon! Regards.
par un voyageur
Great location
Publié le 24 janv. 2024 sur HomeAwayThe location was perfect if you want to be in the middle of Old Town. There is a club below the balcony that was a little loud a couple times, but manageable. The rooftop pool was huge and wasn't ever too crowded. The door to the main bedroom doesn't completely close off to the living/kitchen area so if there are other occupants in the room, you can hear everything in the other room.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, a pleasure to have you! Downtown is PV's heart.
See you soon, regards.
par un voyageur
Great stay!
Publié le 15 août 2023 sur HomeAwayJust like the photos! Great stay
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, a pleasure to host you, and hope to see you again!
Regards.
par un voyageur
Perfect location
Publié le 6 août 2023 sur HomeAwayFriendly staff and great amenities. Stunning pool and spa views.
Commentaires de Gestion de l’hôtel
7 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, our pleasure to host you in PV, you were great guests and took care of our property. See you soon!
par un voyageur
Great place - Amazing Pool
Publié le 25 juill. 2023 sur HomeAwayGreat unit, great pool, great location. We did have a mechanical issues and it was resolved quickly, with a focus to make sure that the issue was resolved to our satisfaction. They have a GREAT on site support team. Will stay here again.
Commentaires de Gestion de l’hôtel
25 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, our pleasure to have you as a guest, you all were great and very communicative. Our goal is to make your stay the best and for you to enjoy everything, of course, will be our pleasure to have you back, see you soon!
Regards, ALILA PV Team.
par un voyageur
Always a favorite spot
Publié le 13 avr. 2023 sur HomeAwayLove the unit, beds comfortable, very clean and sparse. Great small patio with folding chair type furniture. Location and rooftop exactly as pictured and beyond beautiful- area walkable with amazing restaurants, so close to beach. Other than not cozy deck furniture, downside was in large bedroom, shades pull-down but only blackout in bedroom for privacy, no way to fully be private in bedroom as there is no separator and sheer shades in main area so neighbors can see in. Really not a huge deal for us but for very private people could be an issue. Bring eye shades.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience with us, always our pleasure to have you, hope to host you again soon! Regards.
par un voyageur
Pier 57
Publié le 16 mars 2023 sur HomeAwayBeautiful property, very modern. Roof deck and pool was exceptional. Staff was very pleasant. I appreciated the very comfortable bed and bed linen. The one drawback was the lack of storage for personal items, and the very poor lighting in the bathroom.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing John, we're working on the small details that make the difference, and hope to host you again soon. Regards.
par un voyageur
Great View and Beautiful Condo
Publié le 4 mars 2023 sur HomeAwayThe condo was beautifully furnished and very clean. Great rooms and beautiful ocean view from the balcony. Pool is beautiful and all staff were very helpful if needed.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for choosing us to stay and enjoy PV, we hope to host you again soon! Regards.
