Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice location, Noisy, Missing Comfort Items
Publié le 15 févr. 2023 sur HomeAwayGreat location, nice view and pool, very noisy at night, nice room, but very uncomfortable couch and no living room chairs, bad lighting in master bath. Also had painters outside our view side most of our stay during the day, so little privacy.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for letting us know about your experience, unfortunately, the painting work is part of the activities from the building, and we apologize for the inconvenience this caused. We hope that you give us another chance to host you again and we can offer you a better price for your next booking with us if you wish. Hope that you're doing well, regards.
par un voyageur
Great Property, but broken HVAC mixed with construction made it brutal to sleep.
Publié le 22 avr. 2020 sur HomeAwayThe HVAC never worked, the property manager said it was fixed and then then stopped responding to messages for TWO DAYS with zero apologies. There are high-rises just outside the unit windows that are under constant construction around 730am six days a week. That normally wouldn't be a problem, but since the AC didn't work, we needed to keep the windows open so we didn't die in our sleep from the heat. We come to PV multiple times a year - never staying here again.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Alex,
We are so sorry that you had to go through this. We never have this kind of situations, we offer a sincere apology for the inconvenient with the previous manager.
We have a new team and we are working hard to be better! I hope you give us a second chance and hopefully we'll see you soon.
-ALILA TEAM
