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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property
4-star beachfront hotel near Playa de los Muertos

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
On the beach, beach umbrellas, beach towels
Superior Premium Room | Water view
Couples treatment rooms, spa tub, body treatments, aromatherapy
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    1 min walk
  • Playa de los Muertos
    1 min walk
  • Los Muertos Pier
    2 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    29 min drive

Room options

View all photos for Superior Single

Superior Single

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

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The price is CA $189
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includes taxes & fees
1 Dec - 2 Dec
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About the area

Puerto Vallarta

Beachside getaway.A stay at this Romantic Zone hotel places you within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 1 min walk
  • Los Muertos Pier - 2 min walk
  • Malecon - 18 min walk
  • Conchas Chinas Beach - 5 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates y Cuetes - ‬2 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star beachfront hotel near Playa de los Muertos
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1979
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–noon: MXN 320 for adults and MXN 160 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 471 out of 1136 reviews" "
Rating 8 - Good. 318 out of 1136 reviews" "
Rating 6 - Okay. 180 out of 1136 reviews" "
Rating 4 - Poor. 89 out of 1136 reviews" "
Rating 2 - Terrible. 78 out of 1136 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

6/10 Okay

Adriana, Reno

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is overcrowded. A lot of small children screaming and playing.. which is what they should do.. but nowhere to just relax. Noisy all the time.. only one restaurant with the all inclusive package.. food was ok.. not a lot of options. Service at restaurant terrible. I always had to flag someone down for a beverage. Sometimes the servers just standing around in a huddle talking and joking, while I waited for someone to assist.. I had 2 alcoholic beverages the entire time I was at the hotel. Bar by the pool always busy and always had to wait. Alcoholic drinks were not very good. ate outside the resort most of the time. Better service. I paid all inclusive.. not worth it.. Front desk staff not friendly at all..the place is older but clean. Never had hot water and the water pressure was really low. Always a line at the front desk when I wanted to report an issue..Elevator went up to I think the 3rd floor?(2nd? Can’t remember ) Then I had to climb a couple of set of stairs to get to our room.. rooms need some work.. great view from our little balcony.. Would not stay here again..
Stayed 3 nights in Jun 2024

8/10 Good

Leticia

Stayed 3 nights in Sep 2024

6/10 Okay

Leticia

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Over al a decent place to stay
Stayed 3 nights in Sep 2024

6/10 Okay

Yesenia

Disliked: Cleanliness
Our room smelled and houskeeping didnt really do a good.j9b cleaning. It was nic nutrition
Stayed 4 nights in Aug 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 3 nights in Jun 2024

6/10 Okay

Kyle

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Overall it was not worth the money spent. Location was good, but the pool area chairs are limited at claimed early. The pools themselves were nice- honestly the best part! The all inclusive is very limited and doesn’t even include a can of beer or a bottle of water. Food was alright but again super limited for the all inclusive option. The property is overrun with birds; was literally pooped on from a bird an hour into our stay. The worst of it all was our “superior single room.” Old, small (maybe a utility closet), overlooking the street so loud, no patio or overlook. Not what was shown in the pictures on Expedia or their website. Cheaply painted. Beat up refrigerator; old split for “ac.” The bathroom was small and dirty; you hardly stand up straight in there and there was an open vent to the outside. Crack under the front door felt like anyone could come in. The room was not clean there was a cheato dusted lip print on the window. We had friends with the same booking who had a completely updated hotel room worth the money. I feel like we were scammed. Hotel will not process a refund. We had stayed in an Air BnB for less money a few days prior and the value was so much more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donat Luzi, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Wendy

Travelled with family
The beach has a lot of stones and my room smelled so much of humidity and cockroaches.
Stayed 3 nights in Aug 2024

6/10 Okay

Lizeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel was very old fashioned. no AC in the lobby but at least the room had AC. decoration were beautiful but very old. some of the lights in our room didn’t work. the staff were all super nice and friendly! all inclusive resort was not all great. the food had no flavor whatsoever or seasoning, the food tasted bland, the drinks were not the greatest and was a limit of two drinks a day. mostly tried and ate food outside the resort. but the whole resort staff was wonderful! the SPA was a must do. absolutely loved the spa! only downside was that it’s right by the beach so you could everything outside. not much relaxing but the massage was amazing!
Stayed 3 nights in Aug 2024

2/10 Terrible

guadalupe, Newport Beach

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very outdated, the buffet is too repetitive and the food is bad.
Stayed 7 nights in Jul 2024

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities
We loved the property and something for all The staff is amazing and helpful with professional attitudes all wearing uniforms so you do know who you can refer to for anything We did not eat here at the restaurant but everything looked and smells amazing You always see staff cleaning and i mean from sweeping to scrubbing property and rooms The foliage and ambiance is beautiful for such a dated hotel Some times missing and bathrooms did have slope in our unit so in bathroom needed caution as the floor would get sink water on it often we just plut down towels to stay dry but i think my only concern was with the elevator adjacent the restaurant as it was placed out of service and we did get stuck in it...was fixed but same problem happens a few days later we by choice started using steps where surprisingly easy to climb had low 3inch steps to traverse so was good exercise daily Top notch local accommodations and I would definitely stay here again without reserve
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Run down once nice hotel
Stayed 4 nights in Jul 2024

8/10 Good

Misty Dawn, RACINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool!
Stayed 9 nights in Jul 2024

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality at the hotel is amazing!! They were very friendly during our whole stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything prime location.
Stayed 5 nights in Jul 2024

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in very poor condition to stay. We found black mold on the pillows and all behind the headboard of the bed. We left immediately. That is not safe for guests. Hotel refused to refund my money. Do not recommend to anyone, especially if those with health problems.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me e hospedadoben este hotel lo unico que extrañe fue a la cantante .
Stayed 7 nights in Jul 2024

8/10 Good

Ryan

Stayed 3 nights in Jul 2024

10/10 Excellent

Yander

Stayed 5 nights in Jul 2024

8/10 Good

Angelica

Travelled with group
Liked: Amenities, property conditions & facilities
The hotel is a bit old but in the perfect location! Would definitely stay here again. Food was okay, and so were the drinks. It’s close to everything
Stayed 6 nights in Jul 2024

10/10 Excellent

Michelle Lee Di

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Genaro

Stayed 8 nights in May 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

DINA, Marlborough

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and beach club are fantastic, as is the beach drink serving staff! The location to the Malecon is great and we appreciated the family-friendly hotel policy so it wasn’t loud with party people all night.
Stayed 1 night in Jul 2024