Ratings based on 34 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
93% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
Initially this hotel seems placed on the noisy main road with the dining room open to it. But the rooms are at a distance in the forest. Thus complete silence. The pool was very good and the food excellent. My room had a shower that worked but needed some attention to the head. Having put an expresso machine in the bedroom it seemed odd to only get one capsule when was staying three nights. Staff so helpful. Sarapiqui is an ordinary Costa Rican town away from the main tourist route and thus an experience in itself. White water rafting excellent.
3 out of 5
by A traveller

Posted Nov. 18, 2023 on Hotels
Front desk and bar Restaurant service was great. the housekeeping not so good. Never the right towels or other supplies. No hot watert most of the time. Restaurant was excellent. Pleasant setting for rooms away from the street. Saw plenty of birds from my deck. This place is long in the tooth.
5 out of 5
by A traveller

Posted Jan. 20, 2023 on Expedia
This hotel is rustic really but very quiet and serves the purpose. The restaurant has good food and friendly staff !! Reception was also friendly. !
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 28, 2022 on Hotels
4 out of 5
by A traveller

Posted Sep. 7, 2021 on Hotels
Comment from Hotel Management
Sep. 13, 2021 by Hotel Bambú, Hotel Management
Muchas Gracias por su comentario. Un gusto haberle hospedado en nuestras instalaciones.
4 out of 5
by A traveller

Pleasantly surprised

Posted Dec. 13, 2019 on Hotels
Just passing through on our way to southeast pleasantly surprised jungle surroundings right in town.
Comment from Hotel Management
Jun. 26, 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope see you soon
5 out of 5
by A traveller

Thank you for all, we really enjoy the stay! ;-)

Posted Oct. 21, 2019 on Hotels
Very nice place, happy staff, unique, we loved the rooms, for my point of view is one of the must beautiful places in Costa Rica.
Comment from Hotel Management
Jun. 26, 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope see you soon
4 out of 5
by A traveller

Posted Aug. 4, 2019 on Expedia
Clean air conditioned with restaurant on site. Rooms are on a beautiful walkway above the ground. Enjoyed a night walk with Angel observing local flora, fauna. He was very informative and helpful.
Comment from Hotel Management
Jun. 26, 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope see you soon
2 out of 5
by A traveller

Posted Dec. 22, 2018 on Hotels
The town is very basic with little for the traveler. Hotel was expensive for the level of finish / area, but the staff were very nice.
Comment from Hotel Management
Jun. 26, 2022 by Hotel Bambú, Hotel Management
We really feel your inconvenience, we hope you come back soon and be able to meet your expectations since we have improved many things. We will wait for you
3 out of 5
by A traveller

Posted Aug. 7, 2017 on Hotels
The hotel is nicely situated in the forest. Friendly staff and good restaurant. We stayed in the more upscale part of the hotel in the back and the rooms were dirty. Doors were black with fingerprints, mold in the bathroom and garbage from other guests still under our beds. The bed was not very comfortable.
Comment from Hotel Management
Jun. 26, 2022 by Hotel Bambú, Hotel Management
Muchas gracias por su comentario. Es un placer para nosotros haberlos recibido en nuestro hotel. Esperamos verlos pronto Thank you very much for your comment. It´s a pleasure for us to have received you in our hotel. We hope to see you soon