Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2019 par Matteo Piredda, Operations Manager, Gestion de l’hôtel
Dear Anonymous,
Thank you for posting your review on Expedia.
We are truly sorry to have not been up to your expectations. Please, if you ever would like to give us a second chance, please feel free to contact us directly and we will do our best to make your stay with us the most enjoyable. We will check immediately the issues you raised, in order to solve them as soon as possible.
Sincerely,
Matteo Piredda, Operations Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Needs an upgrade in many parts of the facility. But a lot of fun and food was amazing and kids and adults all v happy.
Commentaires de Gestion de l’hôtel
17 août 2024 par Forte Village Team, Gestion de l’hôtel
Dear Mr David, we are glad to learn that you had a lot of fun furing your stay with us and that you appreciated so much our gastronomic offer.We would like to thank you for sharing your opinion and we hope to have the pleasure to welcoming you back soon.Kind regards,Forte Village Team
par un voyageur
Publié le 6 août 2024 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
17 août 2024 par Forte Village Team, Gestion de l’hôtel
Dear Mr Dmitri,we are delighted that you enjoyed so much your recent stay with us!We hope to have the pleasure to welcoming you back soon.Kind regards,Forte Village Team
par un voyageur
Publié le 30 mai 2024 sur Expedia
We were upgraded to the Villa del Parco and had an exceptional experience. Alessandro, the manager of this property, went out of his way to make us feel special. He is a real asset to this business, and his people handling skills are second to none.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Forte Village, Gestion de l’hôtel
Dear Philip,We are truly delighted to learn that your stay at Forte Village was 'a dream' and that you particularly appreciated Alessandro and Villa del Parco. We will make sure to forward your kind message to him.Looking forward to welcome you again,Kind regards,Forte Village Team
par un voyageur
Publié le 16 juill. 2023 sur Expedia
Third time around and never falls short of expectations!! Great family experience!
Commentaires de Gestion de l’hôtel
19 août 2023 par Forte Village Team, Gestion de l’hôtel
Dear Juan,thank you for sharing your positive experience at our Resort here on Expedia.We are thrilled to hear that your stay lived up to your expectations and that you fully appreciated every aspect of it.We look forward in welcoming you once again in the near future for a new and unforgettable stay with us!Best regards Forte Village Team
par un voyageur
Publié le 22 juill. 2022 sur Expedia
The kids sports camps are a great compliment to the trip.
Commentaires de Gestion de l’hôtel
9 août 2022 par Forte Village Team, Gestion de l’hôtel
Dear Mr Juan,
we thank you for sharing your positive feedback on Expedia!
We hope to welcome you back soon in order for you to live another great holiday with us.
Kind regards,
Forte Village Resort
par un voyageur
Publié le 5 sept. 2019 sur Expedia
La gentilezza di tutto il personale , la pulizia è la ristorazione
par un voyageur
Publié le 15 août 2019 sur Hotels
The facilities and property was great. The service could have been better at check in and at restaurants. It is not cheap but I guess you get what you pay for
Commentaires de Gestion de l’hôtel
20 août 2019 par Gianni Calledda, Hotel Bouganville Manager, Gestion de l’hôtel
Dear Anonymous,
We are delighted that you enjoyed such a good experience during your stay at our resort.
We try to make Forte Village special so we really appreciate your comments. We would like to thank you for sharing your opinion on Hotels.com and we really hope that we will have the pleasure to welcoming you back soon to Forte Village.
Best regards,
Gianni Calledda, Hotel Bouganville & Le Palme Manager
par un voyageur
Отвратительное место
Publié le 13 juin 2019 sur HotelsСамый отвратительный отель, в котором я когда-либо была.Мы в первый раз в жизни взяли бунгало.(по цене -10 тыс евро за 10 ночей должно было быть прилично)Отель сам,видимо, старый очень..Халаты такого вида, что им лет 100.Начнём с того, что они пишут на сайте, что площадь бунгало 35 кв метров..это явно не так! Наверное считали с лужайкой вместе..Внутри все напоминает домик с турбазы..все очень неудобно и нефункционально, некуда разместить вещи (один очень маленький шкафчик на троих)..чемоданы так и валялялись посреди комнаты весь отпуск.душ без стенки, когда моешься во всей ванной просто потоп..в душе плесень..каждые несколько дней из крана у нас выползала группа крылатых муравьев в количестве примерно 50 особей.,комары также присутствуют.. Также в нашей зоне не ловил вай фай..вообще! То есть если вы рассчитываете на отдыхе отвечать на какие-то письма или смотреть фильмы -забудьте!на шведском столе ничего особенного,а в ресторанах и подавно..суши(два ролла за 5000 руб) отвратительные..фрукты какие-то недозревшие или наоборот уже умирающие..В румсервис заказала картошку фри и то принесли в баночке майонез,в который уже кто-то тыкал чем-то)Вода в бассейнах в принципе не подогревается,только в одном маленьком,куда и стекается весь отель с детками.Пляж узкий,лежаков очень мало..Есть неплохой аквапарк, правда также с ледяной водой, и работает по расписанию..Когда я вышла на террасу полежать,я наслаждалась звуками лобзика..В июне у них ещё не все работает и они что-то готовят, пилят
par un voyageur de London
Publié le 11 juin 2019 sur Expedia
Resort has many facilities to keep you occupied, however, they are over priced for what they have to offer. Swimming pools could do with being heated, was no wonder why many people wouldn’t enter the pool.
Commentaires de Gestion de l’hôtel
12 juin 2019 par Gianni Calledda, Hotel Bouganville Manager, Gestion de l’hôtel
Dear Guest,
Thank you for choosing Forte Village for your holiday. We are delighted that you enjoyed your last stay with us and that you appreciated the extensive range of facilities.
However we regret to learn that our prices and our swimming pools did not meet your expectation.
Regarding the price matter we would like to inform you that we are constantly monitoring the trend of the market and we feel that we are in line with the other five stars hotels.
Regarding the pools we are sorry for the inconvenience caused and we would like to assure you that we have taken steps to ensure this will not happen again.
We would like to thank you for sharing your opinion on Expedia and we really hope that we will have the pleasure of welcoming you back soon to Forte Village.
Best regards,
Gianni Calledda, Hotel Bouganville & Le Palme Manager
