Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Jill,Thank you for sharing your rating with us. We're sorry to hear that your experience did not meet your expectations. We would appreciate it if you could provide more details about your stay so we can address any issues and work to improve our services. Your feedback is important to us, and we hope to have the opportunity to make things right in the future.Warm Regards,Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 7 août 2024 sur Expedia
Staff was awesome
Commentaires de Gestion de l’hôtel
8 août 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Lynn,Thank you for your kind review! We're delighted to hear that our staff made a positive impression on you during your stay. Providing excellent service is our top priority, and it’s wonderful to know we met your expectations.We hope to welcome you back again soon for another great stay!Sincerely,Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Gustavo,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and appreciate the 8 out of 10 rating. We're always striving to provide an excellent experience for our guests, so if there's anything specific that could have made your stay even better, we'd love to hear your suggestions. We hope to welcome you back soon for an even more enjoyable stay!Best regards,Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Pool
Commentaires de Gestion de l’hôtel
4 août 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Debra,Thank you for your 5 out of 5 rating! We're glad to hear that you enjoyed our pool. Your positive feedback is greatly appreciated.We hope to welcome you back soon for another relaxing stay!Warm regards,Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Tess,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had an excellent stay with us and that everything met your expectations.It’s always our goal to provide our guests with a comfortable and enjoyable experience, so it’s fantastic to know that we succeeded during your visit. Your kind words are greatly appreciated and will be shared with our entire team, as they work hard to ensure every guest feels at home.We look forward to welcoming you back to Quality Inn [Location] in the future. Should you need any assistance with your next reservation, please don’t hesitate to reach out to us directly.Thank you once again for choosing to stay with us!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Staff are outstanding professional and extremely courteous
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Jerry,Thank you for your fantastic review! We're delighted to hear that our staff made such a positive impression with their professionalism and courtesy. We take great pride in our team's dedication to providing excellent service. We look forward to welcoming you back for another outstanding stay!Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Kevin,Thank you so much for your perfect rating! We're thrilled to hear that you had a wonderful stay with us. Your positive feedback means a lot to our team. We look forward to welcoming you back on your next visit!Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The hotel and rooms need renovations. But quite decent and clean in the hotel. I couldn't figure out how to turn on the shower, if it weren't for the jacuzzi in the room, I wouldn't have been washed.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Lesya,Thank you for your feedback and for rating us 5 out of 5. We're glad to hear that you found our hotel and rooms clean and decent. We apologize for any confusion with the shower operation. Your comments about the need for renovations are noted, and we're working on improvements. We're pleased that the jacuzzi was a helpful alternative. We hope to welcome you back soon and provide an even better experience.Mike Conklin Front Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 26 juill. 2024 sur Hotels
There was old caulking around ac an in bathroom looked gross an far as the bar an other things it says they have they don’t have it
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Josh,Thank you for sharing your feedback. We apologize for the condition of the caulking in your room and for any inconvenience caused by the lack of advertised amenities. We are addressing the maintenance issues to improve the appearance of our rooms. Additionally, we will update our listings to reflect our current offerings accurately. We hope you will consider staying with us again, giving us the opportunity to provide you with a better experience.Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Floor was very dirty in room when we arrived.
No housekeeping for the entire stay
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Lindsey,Thank you for your feedback. We apologize for the cleanliness issue you encountered upon arrival and for the lack of housekeeping during your stay. This is not the level of service we strive to provide. Your comments have been shared with our housekeeping team to ensure improvements are made. We hope you'll consider staying with us again so we can provide you with a better experience.Mike ConklinFront Desk SupervisorQuality Inn Paradise Creek
