Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 déc. 2024
Excellent and helpful staff. Property is very close to WSU.
Commentaires de Gestion de l’hôtel
26 déc. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Adam,Thank you so much for your wonderful 5-star review! We’re thrilled to hear you found our staff excellent and helpful—our team works hard to ensure every guest feels welcomed and taken care of.It’s great to know our convenient location near WSU added to your experience as well. We hope it made your stay even more enjoyable!We truly appreciate your feedback and look forward to welcoming you back the next time you’re in the area.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Kristi,Thank you for sharing your feedback with us! We're glad to hear that you had a decent stay, but we understand there's room for improvement. If there’s anything specific we could do to make your experience even better, we’d love to hear your thoughts. We hope to welcome you back in the future for an even more enjoyable stay!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I find this hotel reasonable and best with all amenities
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Raxit,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel to be both reasonable and equipped with all the amenities you needed. Your satisfaction is our top priority, and we hope to welcome you back for another great stay soon! Safe travels!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The floor going into the bathroom was uneven, and unsafe for someone with balance issues.
It was extremely noisy at night.
I would not recommend it at all.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Lizzy R., Gestion de l’hôtel
Thank you for sharing your feedback with us. We're very sorry to hear that your stay did not meet your expectations. We take safety concerns seriously, and we will address the issue of the uneven floor with our maintenance team to ensure it’s resolved. Regarding the noise, we apologize for the disturbance and are exploring ways to improve the nighttime experience for our guests. We appreciate your input as it helps us to continually improve, and we hope you’ll consider giving us another chance in the future.
par un voyageur de Normandy PArk
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Lizzy R., Gestion de l’hôtel
Thank you for sharing your feedback with us! Safe travels!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Convenient and reasonable.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Jichen,Thank you for the great review! We're glad to hear you found our hotel convenient and reasonably priced. We hope to welcome you back again soon for another excellent stay!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Staff was nice but the hotel is run down. Dirty. It clean. But staff again was accomodating.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Breigh,Thank you for your honest feedback. While we're glad to hear that our staff provided accommodating service, we're truly sorry that the cleanliness and condition of the hotel did not meet your expectations. Your comments are important to us, and we'll be addressing these concerns with our team to ensure improvements are made. We hope you'll consider giving us another chance in the future for a better experience.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Nice place with friendly staff. Clean and quiet location. Will stay again next time I'm in town.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Mike, Front Desk Supervisor, Gestion de l’hôtel
Dear Debora,Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay and found our location clean, quiet, and welcoming. Our team takes pride in providing a great experience for our guests, and we can't wait to welcome you back on your next visit. Safe travels, and see you soon!
par un voyageur de Enumclaw
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lizzy R., Gestion de l’hôtel
Thank you for your positive feedback! We look forward to serving you again in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
An older hotel in need of renovations but very nice staff and great breakfast with a nice lobby!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Lizzy R., Gestion de l’hôtel
Thank you for your review and for highlighting our friendly staff and great breakfast! We appreciate your feedback regarding the hotel's condition. We are in the process of planning updates to improve our facilities and provide an even better guest experience. We're glad you enjoyed the lobby and hope to welcome you back in the future to see the improvements firsthand!
