Note fondée sur 854 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2018 sur Expedia
Commentaires de Gestion de l’hôtel
4 juin 2018 par Guest Services, Gestion de l’hôtel
Dear Valued Guest,
Thank you for taking the time out of your busy schedule to let us know how your recent stay was! It is always a pleasure to see you when your travels bring you back to the Pullman area and we look forward to seeing you again sometime soon!
par un voyageur
Publié le 6 août 2024 sur Hotels
par un voyageur
Full kitchen, little flaws
Publié le 6 août 2024 sur HotelsThe kitchens in these rooms are amazing! Its like an entire condo in 1 hotel room.
Caution: showers are super slippery so we dedicated the floor towel to inside it.
There is some sort of water damage and humidity in the breakfast area of the lobby, making it super hot and muggy, the carpet needs to ve reinstalled or stretched in multiple hallways, and the pool is currently murky green so we opted not to use it.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Loved the space and being able to spread out a bit and relax in our room.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Close to university
par un voyageur de Shoreline
Publié le 27 juill. 2024 sur Expedia
Love this place! Great service, clean rooms, close to campus.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Amazing
par un voyageur
Publié le 13 juill. 2024 sur Expedia
There was no hot water in my room.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Bathroom, specifically the shower area was dirty and water won’t get hot. I could not take a shower for 2 days. I reported this problem the first day, but no action was taken by the personnel to fix the issue. Air conditioning system was very noisy as well. I won’t recommend this place to anyone
Commentaires de Gestion de l’hôtel
11 juill. 2024 par RyLee OLaughlin, Gestion de l’hôtel
Thank you for sharing your feedback with us. We deeply apologize for the issues you experienced during your stay. It's unacceptable that the shower area was dirty, the water didn't get hot, and no action was taken after you reported the problem. Additionally, the noisy air conditioning system added to your discomfort.We take these concerns very seriously and will address them with our team to ensure such issues are promptly resolved in the future. Your experience does not reflect the standard of service we strive to provide, and we're truly sorry for any inconvenience this caused.Thank you for bringing this to our attention. We understand your frustration and appreciate your honest feedback. If there's anything we can do to make it right, please don't hesitate to let us know.
