Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
Staff is really helpful. Great hospitality
Commentaires de Gestion de l’hôtel
31 août 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest, Namaskar!! Thank you for taking out time to share your encouraging review. As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us. Please accept our heartfelt gratitude for the appreciation. We look forward to the privilege of welcoming you back. Best Regards, Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City,Hadapsar,Pune
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest, Namaskar!! Thank you for taking out time to share your encouraging review. As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us. Please accept our heartfelt gratitude for the appreciation. We look forward to the privilege of welcoming you back. Best Regards, Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City,Hadapsar,Pune
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Good hotel but needs some overhaul by management
Publié le 15 juill. 2024 sur HotelsHotel needs to evaluate their policy. I had requested my office staff to leave something for me at the concierge to collect later when I get back to the hotel. The hotel staff seemed reluctant and not happy to help. I ordered something from Amazon and even the parcel delivery was stopped by security. Felt strange as I had to go to security cabin to collect my parcel. Since there is. I completion for this hotel inside Magarpatta, they have created their own set of rules which are not the best suited for a business hotel. Management needs to review their policies and it is time to change and become more customer friendly. At times feel management team does not care due to lack of competition.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune
par un voyageur
Good hotel, good people and convenient
Publié le 14 juill. 2024 sur HotelsThe rooms are nice and cosy. Staff is also friendly. Don’t provide bathroom scale and despite my several requests, it was declined. I stayed for 2 weeks and wanted the bathroom scale which is standard in most hotels these days.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest, Namaskar!! Thank you for taking out time to share your encouraging review. As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us. Please accept our heartfelt gratitude for the appreciation. We look forward to the privilege of welcoming you back. Best Regards, Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City,Hadapsar,Pune
par un voyageur
Publié le 23 juin 2024 sur Expedia
Staff was friendly and accommodating.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest, Namaskar!! Thank you for taking out time to share your encouraging review. As a team we continuously strive to create memorable experience for our valued guest. We believe our guests deserve the very best. Your kind words of appreciation are a great source of motivation for us. Please accept our heartfelt gratitude for the appreciation. We look forward to the privilege of welcoming you back. Best Regards, Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd)Magarpatta City,Hadapsar,Pune
par un voyageur
Publié le 27 mai 2024 sur Hotels
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 mars 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune
par un voyageur de Bellevue
Publié le 5 févr. 2024 sur Expedia
One issue they need to fix is that they only issue one key card per room. So if you have multiple people staying you are forced to share the card. Makes no sense as most hotels will issue at least 2 cards.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Cocoon Hotel, Gestion de l’hôtel
Dear Valued Guest,Namaskar! Thank you for visiting Cocoon, Pune. The Cocoon team strives for excellence and your generous rating is just the motivation needed for the team to achieve it. Please accept our heartfelt gratitude. We look forward to welcoming you back. Front Office Manager, COCOON HOTEL, (A unit of Magarpatta Clubs & Resorts Pvt Ltd) Magarpatta City, Hadapsar, Pune
