Note fondée sur 43 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
77 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mr. Anil,Namaste!!!It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune.We thank you for sparing your valuable time to evaluate our products and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Joseph MathewHotel Manager
1 sur 5
par un voyageur

Publié le 24 mai 2024 sur Expedia
Not properly cleaned, food is terible, cockroaches roaming around in dinning area
Commentaires de Gestion de l’hôtel
31 mai 2024 par General Manager, Gestion de l’hôtel
Dear Mr. Manish,Greetings from Royal Orchid Golden Suites, Pune!Thank you for taking the time to post candid feedback on your experience at Royal Orchid Golden Suites. Please accept my sincere apologies for all the inconvenience caused.It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service.Nothing is more important than regaining your trust, and all of us here hope that you will give us the opportunity to welcome you once again at the hotel and provide you with an experience that you rightfully expect from us.Thank you,Kind Regards,Joseph MathewHotel Manager
5 sur 5
par un voyageur

Publié le 16 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Joseph Mathew, Hotel manager, Gestion de l’hôtel
Dear Mr. Deepak,Namaste!!!It was a pleasure having you stay with us at the Royal Orchid Golden Suites, Pune.We thank you for sparing your valuable time to evaluate our products and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.
4 sur 5
par un voyageur

Publié le 13 nov. 2023 sur Expedia
It was a good stay. However there was mosquito problem in every room that needs to be addressed.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Joseph Mathew, Hotel manager, Gestion de l’hôtel
Dear Ms. Neeti,Namaste!!!It was a pleasure having you stay with us at Royal Orchid Golden Suites, Pune.We thank you for sparing your valuable time to evaluate our products and services.We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff, and this encourages us to achieve even higher standards of service.Kindly expect the apology for mosquitoes in the room; will definitely look into it.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Joseph MathewHotel Manager
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 mars 2023 sur Expedia
4 sur 5
par un voyageur

Decent place , not worth the price though !

Publié le 29 déc. 2022 sur Hotels
Service is taking time , manpower issues maybe ! old property and that’s showing up very clearly in the overall ambience.!
Commentaires de Gestion de l’hôtel
7 janv. 2023 par Joseph Mathew- Hotel Manager, Gestion de l’hôtel
Dear Guest,Greetings from Royal Orchid Golden Suites, Pune!!Thank you for choosing Royal Orchid Golden Suites, Pune for your stay in Pune. We have noted your feedback and the areas of concern. We shall surely look into them and implement the required resolutions.If you have any further queries or comments, please feel free to contact me directly. Looking forward to welcoming you at Royal Orchid Golden Suites, Pune.Warm Regards,Joseph MathewHotel Manager
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 mars 2020 sur Hotels
5 sur 5
par un voyageur

Par excellent comfortable stay

Publié le 26 févr. 2019 sur Hotels
Strongly recommend this excellent property for all, be it for couple, family, solo stay. Huge spacious, clean and great luxury service appt, which I booked. Good choice instead of a hotel. Peace and tranquility surroundings, yet near malls, eateries anb connectivity. Good breakfast and buffet dinner. Helpful reception staff ..... stickers for details. Will be back positively.
3 sur 5
par un voyageur

Publié le 8 févr. 2019 sur Expedia
Greatv view of Kalyani Nagar. Noisy at night with dogs howling. Entrance lane was dirty
4 sur 5
Recommandé
pour Escapade avec des amis
par un voyageur

Publié le 21 mars 2018 sur Hotels
This is located in the city with major shopping centre, cineplex and food courts. The rooms are spacious with a large balcony to enjoy the pleasant evenings. Each room is furnished with a loaded mini bar, microwave and a cooktop.