Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stephane
Publié le 24 août 2017 sur Hotels
par un voyageur de Washington
Publié le 9 mars 2020 sur Expedia
Mukan resort was beyond words. I have never had a more wonderful experience in my whole life. The resort was incredibly well kept and serene, and the wait staff were top class. I can’t recommend Mukan more highly!!!
Commentaires de Gestion de l’hôtel
23 mars 2020 par Jorge Linares Reservation Manager, Gestion de l’hôtel
Dear Deasy,
We are more than happy to heard your amazing experience in our pice of heaven Mukan Resort.
Best Regards
par un voyageur
Publié le 3 mars 2020 sur Hotels
Beautiful room, nice location, however price is too high for value, and dinners much too expensive.
Commentaires de Gestion de l’hôtel
23 mars 2020 par Jorge Linares Reservation Manager, Gestion de l’hôtel
Good afternoon Dear Guest,
We really appreciate your comments.
your feedback is so helpful for all of us!
Best Regards
par un voyageur
Heaven on earth.
Publié le 18 févr. 2020 sur HotelsAbsolutely stunning, breath-taking slice of heaven away from tourist traps and in the thick of a nature preserve. Felt like we had the place nearly to ourselves. Plenty of privacy even in the main lodge. Service was great. A drive from Tulum proper- but we rented a car and all in all, once you get past the strip of "trendy" (i.e. tacky) resorts near Tulum, the road down to Mukan was one of the most beautiful drives I've ever taken. I am counting down until my next visit back. I could write a novella about all the wonderful attributes here - the sand, the sea, the beach, the dogs, the sunset dock by the mangroves. We took a nature excursion through the hotel and saw sea turtles, dolphins, and manatees. The only small note I'll say - the food is not amazing. It's fine - but dinner (sans the delicious cheesecake) didn't impress me.
Commentaires de Gestion de l’hôtel
23 mars 2020 par Jorge Linares Reservations Manager, Gestion de l’hôtel
Good afternoon Mrs, Hillary,
We really appreciate all your comments, your words are very encouraging to continue with this amazing team.
Also, we will take care on the details about our food experience.
Best Regards
par un voyageur
Publié le 28 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
23 mars 2020 par Jorge Linares Reservations Manager, Gestion de l’hôtel
Good afternoon,
We apologies for our late response!
I really glad to heard that your stay was so amazing!
Best Regards
par un voyageur
Paradise
Publié le 29 août 2019 sur HotelsCouldn’t think of a better place to spend time. From start to finish Juan and his team manage to make what is already an incredibly special place even more special. Beautiful location, wonderful hotel and attentive service. We loved it.
Commentaires de Gestion de l’hôtel
29 août 2019 par Juan Vilchis, Gestion de l’hôtel
Dear Rory and Sharon;
Thank you for your kind words.
We hope to welcome you soon for more sunsets!
Kindes regards,
Mukan Team
par un voyageur
Relaxing Gem south of Tulum
Publié le 28 août 2019 sur HotelsThis is a great remote hotel amidst the bustle of Tulum. An hour south (3 hours from airport). Cute Boutique hotel with 10 rooms. Secluded, great service. Food was fine (nothing incredible but it was good). The hotel has a beach side with kayaks and paddle boards and a lagoon side where you can hire a boat to show You around. It’s not cheap but we saw dolphins and turtles. The sunset on the lagoon side was beautiful. We stayed in the master beach villa which I highly recommend. It’s off on its own with direct beach views. The staff was very personalized and everyone was nice. They made us a candlelight 4 course dinner in front of our room and set up free cocktails and apps for sunset. Lots of hammocks and day beds for places to relax. This place is great for a family reunion or corporate retreat, couples or a group of friends. The stars at night were also amazing
Commentaires de Gestion de l’hôtel
29 août 2019 par Juan Vilchis, Gestion de l’hôtel
Dear Guest;
Greetings from paradise Mukan!
Thank you for showing us your own experience, we hope to welcome you soon.
Our staff is very grated with your kind comments.
Regards from paradise,
Mukan Team
reservations@mukan.com
par un voyageur
Your off the grid paradise awaits.
Publié le 10 juill. 2019 sur HotelsWe have spent the last 25 years staying at various resorts up and down this peninsula, this is the second place we have ever felt we can come back to over and over. Everything is carefully curated including their staff, to the point where you feel like you are staying with a close friend who also happens to have a lot of money. It is not ostentatious or hip, it is very real and low key. For sure the coolest place I've ever stayed. I had never taken a yoga class or done guided meditation but decided to try it out, Barbara is the most humble, sweetest and patient instructor. Meditation on the beach with her was restorative. I wish I had more space for this review to name each person by name because everyone is so amazing at Mukan. It is an art form how they perfectly balance giving you privacy with meeting your needs.
This is the perfect place for anyone who lives a very busy life back home and just needs to hit the re-set button. You can do a little or as much as you want in this area. Punta Allen is approximately a ten minute drive on freshly laid road, should you get cabin fever. In July it does get hot but the air conditioning system in the palapa was very efficient. The Sargasso situation is not bad here like everywhere else we stopped at. Only 1 day the water was tea stained, the other days it was clean. Also there is a natural pool a short walk which also had a few days where the water was perfect.
Commentaires de Gestion de l’hôtel
11 juill. 2019 par Karizme Salinas, Gestion de l’hôtel
Dear Catalina
Thank you so much for your comments, we really appreciate that you enjoyed your stay with us.
We hope that you come back soon!!!
par un voyageur de Washington DC
Publié le 16 juin 2019 sur Expedia
Excellent, personalised customer service. The staff really took care of us.
Commentaires de Gestion de l’hôtel
3 juill. 2019 par Mukan, Gestion de l’hôtel
Thank you so much, we appreciate your comments. We hope to see you soon in our little paradise!
par un voyageur
Amazing Property, Even Better Staff!
Publié le 28 mai 2019 sur HotelsThis hotel and experience was absolutely incredible. Kindest staff. Can't wait to come back!
Commentaires de Gestion de l’hôtel
30 mai 2019 par Mukan Resort, Gestion de l’hôtel
It is a pleasure for us that your vacations have been incredible.
We hope to see you soon
