Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,9 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Grand Junction
Publié le 31 mars 2024 sur Expedia
Great host. Went out of his way to help us. Good breakfast. Clean, large room with very comfortable beds.
Not too far of a walk to the waterfront and shops and restaurants.
par un voyageur
A hostel
Publié le 28 févr. 2024 sur HotelsThe hostel is located in an alley. Google map may show you incorrect directions. The breakfast was simple. There was two days without hot shower. The owner was a nice guy.
par un voyageur
2 nights at Haiken Hostal
Publié le 6 févr. 2024 sur HotelsStayed in Punta Arenas for 2 nights 1 day after being in Puerto Natales. There is not a ton to do in the city so I wish we would have just stayed one night. The room was great and the breakfast was good. The people who work in the hostal are helpful and friendly. It did take about 5 minutes for anyone to answer the door when we got there, but the rest of the trip was great.
par un voyageur
Publié le 20 janv. 2024 sur Expedia
par un voyageur
Publié le 20 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Atte. Manager Hostal Haiken., Gestion de l’hôtel
Hola Ignacio,cómo estás ?Según nuestros registros, no estuviste alojado con nosotros, por lo que te pedimos poder remover el comentario, ya que no va al caso la calificación sin haber estado alojado con nosotros.Desde ya muy agradecidos, saludos cordiales.
par un voyageur
Good, comfortable, well located
Publié le 15 déc. 2023 sur HotelsStaff was top notch, super accommodating. Our room was just outside the street and so moderately noisy
It was a pleasant stay. I’d stay there again
par un voyageur
Publié le 5 déc. 2023 sur Expedia
This is a well care for hostel and reflects the employee friendliness, visitor care, and pride in their service. Looking for a local hostel experience? I would recommend this place.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Good staff, the manager Gustavo is a gem, very helpful & friendly-any questions quickly answered with a smile. Free laundry a nice bonus. Lots of shopping, attractions in a 15 minute walking radius.
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Team Haiken., Gestion de l’hôtel
It sounds like your experience at this place was really positive. It's great to know that the staff was friendly and that the manager, Gustavo, stood out as being very helpful and friendly. The fact that they were willing to answer your questions with a smile is definitely a nice touch of customer service. Also, the availability of free laundry is a nice bonus for guests.Also, the fact that there are many stores and attractions within walking distance adds extra value to your stay. This surely made your visit more convenient and enjoyable. Thank you for sharing your positive experience!
par un voyageur
Publié le 25 oct. 2023 sur Expedia
My room had a stunning view overlooking Punta Arenas. Host manager was incredible, helpful and provided breakfast that accommodated tour schedules! Convenient to walk to many sites in the area. Other guests were nice to meet as well.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Gustavo, Gestion de l’hôtel
Thank you for your kind comment! We are delighted to hear that you enjoyed the breathtaking views of Punta Arenas from your room. Our goal is to provide our guests with an exceptional experience, and it is gratifying to know that you appreciated the attention and service of our host. We are committed to making your stay as comfortable and convenient as possible, so we are pleased that breakfast accommodated your excursion schedules. Also, it's great to know that you took advantage of the prime location we have to explore the area on foot.We also value the interaction between our guests and are delighted that you had the opportunity to meet other travelers during your stay. We hope you had interesting conversations and shared memorable experiences.We hope to see you again on your next visit to Punta Arenas, thank you for choosing us as your place to stay and for sharing your kind words!
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Thank you very much!
Commentaires de Gestion de l’hôtel
21 oct. 2023 par Gustavo., Gestion de l’hôtel
Hola Rosa.Muchas gracias a ustedes por la gran disposición.Saludos y éxito.
