Ratings based on 552 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by Enrique Garín, Hotel Management
Estimado Rafael, muchas gracias por la calificación que ha dado a nuestros servicios.Atte.Enrique GarínGerente
5 out of 5
by A traveller

Very good

Posted Jul. 25, 2024 on Hotels
very good hotel; unfortunately, sauna was not working; good food; very friendly staff, they were very helpful for me
Comment from Hotel Management
Jul. 26, 2024 by Enrique Garín, Hotel Management
Dear guest,thanks for rating our service and your comments.We are glad to know that you had a pleasant stay.All the best,
5 out of 5
by A traveller

Posted Jun. 28, 2024 on Expedia
Everything was in great condition. The beds were super comfortable, the staff spoke English, and the food was great!
Comment from Hotel Management
Jun. 29, 2024 by Enrique Garín, Hotel Management
Dear guest,thanks for rating our service and your nice comments.Best regards,Enrique GarínGerente
4 out of 5
by A traveller

Posted Jun. 18, 2024 on Expedia
transportation
Comment from Hotel Management
Jun. 29, 2024 by Enrique Garín, Hotel Management
Dear guest,thanks for rating our service.Best regards,Enrique GarínGerente
5 out of 5
by A traveller

Posted Jun. 12, 2024 on Expedia
It was a good stay. Breakfast staff could be less cold and more inviting/helpfull
Comment from Hotel Management
Jun. 29, 2024 by Enrique Garín, Hotel Management
Dear guest,thanks for rating our service and your nice comments.Best regards,Enrique GarínGerente
4 out of 5
by A traveller

Posted May 25, 2024 on Expedia
Super cómodo y limpio
Comment from Hotel Management
May 26, 2024 by Enrique Garín, Hotel Management
Estimada Nella,muchas gracias por calificar nuestro servicio y los comentarios que nos deja.Atte.
4 out of 5
by A traveller

Excelente hotel

Posted May 2, 2024 on Hotels
Me encantó el hotel, realmente cómodo y confortable. La atención del personal, excepcional. La comodidad de la cama y el confort vale la pena. Las habitaciones cuentan con escritorio, perchero, pequeña nevera y tv. El baño es algo angosto, pero tiene jabón y lociones, también cuenta con secador de pelo. Lo único malo es que se escucha el ruido de los pasillos, por eso no le doy puntuación máxima. Está en una excelente ubicación, puedes ir caminando a distintos lugares de la ciudad, el terminal de buses está a 10min y el aeropuerto a 20min.
Comment from Hotel Management
May 2, 2024 by Enrique Garín, Hotel Management
Estimado huésped,muchas gracias por calificar nuestro servicio y compartirnos sus observaciones que indudablemente son de mucha ayuda.Atte.Enrique GarínGerente
5 out of 5
by A traveller

Good Value for the money

Posted Apr. 23, 2024 on Hotels
Good room, clean & quiet
Comment from Hotel Management
Apr. 24, 2024 by Cristian H, Hotel Management
Thank you very much for your comments, they help us a lot to keep growing. We hope you will come back soon to stay with us.
5 out of 5
by A traveller

Posted Apr. 15, 2024 on Expedia
Comment from Hotel Management
Apr. 16, 2024 by Enrique Garín, Hotel Management
Dear guest,thanks for rating our service. Kind regards
5 out of 5
by A traveller

Posted Apr. 13, 2024 on Hotels
Comment from Hotel Management
Apr. 16, 2024 by Enrique Garín, Hotel Management
Dear guest,thanks for rating our service. We are glad to know you enjoy your stay.