Ratings based on 23 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 19, 2020 on Expedia
Great staff and security. The property was clean and modern.
Comment from Hotel Management
Jan. 20, 2020 by Vianna and all the team., Hotel Management
Thank you for your comment, for us it is very important to continue providing good service.
We hope to see you soon.
by A traveller
Friendly staff but deceptive advertising
Posted Dec. 6, 2019 on HotelsThe staff did their best to provide good service. Spacious apartment with full kitchen, but nowhere near to buy groceries. This hotel is not on the beach. You can get a five minute ride to another hotel with a nice beach. If you consume for a set minimum charge you get beach access. Nor does it have a restaurant, gym, or spa. You can order in food from an outside restaurant.
Comment from Hotel Management
Dec. 8, 2019 by All the team., Hotel Management
Hi Jan, thanks for writing. For us it is important to improve and continue providing good service. Thanks again.
by A traveller
Mucho Gracias! Beautiful stay
Posted May 12, 2019 on HotelsWe had a beautiful stay! The condo was spacious and peaceful. Everyone was a delight. A bit of language barrier as we didnt speak spanish but translation on phone worked perfectly! Antonio and team were very accomodating and friendly!
Elvis was SUPER he drove us to dinner at a beautiful lobster resturant made reservations for us as well as access to private club. Next day he even checked on us at condo and brought us food! After leaving we missed everyone and drove over on golfcart to say hello! We even met the owner who was super nice! Thank you for a beautiful stay and we hope to return soon!
Mucho gracias!!
Comment from Hotel Management
May 14, 2019 by All the team._, Hotel Management
Nancy, muchas gracias a ustedes. Comments like this make each day we perform the work with greater enthusiasm, and as we said, we hope to see you soon.
by A traveller
Posted May 9, 2019 on Expedia
Unique service great acomodación I will do it again
Comment from Hotel Management
May 9, 2019 by Beach Rock Team, Hotel Management
Thank you very much for taking your time to evaluate us. It is a pleasure for us that you have had a good time. We hope to see you soon.
by A traveller
Posted Apr. 8, 2019 on Expedia
Vianna nice wiman at check in! Very accommodating staff! Decor was nice! Water was very slow - shower head not great in master suite! Beach club was pretty and relaxing , but food drink and wait staff not so good!
Comment from Hotel Management
Apr. 9, 2019 by Vianna and all the team, Hotel Management
Thank you very much for taking your time to evaluate us, your comment helps us improve and maintain the service.
by A traveller
Posted Mar. 26, 2019 on Expedia
Comment from Hotel Management
Apr. 1, 2019 by Vianna and all the team, Hotel Management
Thank you for your score, it is very important to maintain and make service improvements.
by A traveller
Posted Mar. 25, 2019 on Expedia
Comment from Hotel Management
Apr. 1, 2019 by Vianna and all the team, Hotel Management
Thank you for taking your valuable time to score, for us it is a pleasure that you like our service. Thank you
by A traveller
Posted Mar. 22, 2019 on Expedia
Comment from Hotel Management
Apr. 1, 2019 by All the team, Hotel Management
Thank you very much for making your score, it is very important for us.
by A traveller
Posted Mar. 22, 2019 on Expedia
Comment from Hotel Management
Apr. 1, 2019 by All the team, Hotel Management
Your score is very important to us, thank you very much.
by A traveller
Posted Feb. 18, 2019 on Hotels
Hotel was AMAZING!!! The staff were awesome and helped us with everything!!! Thanks guys! We saved a lot of money going to this hotel!!!
Comment from Hotel Management
Feb. 20, 2019 by Vianna and all the team, Hotel Management
Thank you very much for highlighting one of our priorities, taking care of our customers. For us it is a pleasure to serve you.
