Note fondée sur 1 469 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un endroit parfait pour reconnecter
Publié le 29 nov. 2022 sur HotelsL'hotel est vraiment très beau et en superbe état.
Les installations sont confortables et très fonctionnelles.
Breathless est un hotel parfait pour les couples qui veulent reconnecter.
Les piscines sont géniales! La piscine principale est grande et plus calme au centre et la piscine avec le DJ est vraiment super lorsque vous voulez danser et vous amuser.
Les restaurants sont vraiment bien, le Coquette est parmis les meilleurs et le Strip Grill est le mieux placé et justifie a lui seul l'upgrade XHale pour le midi.
Ce qui est génial c'est que chaque client se voit attribuer un Buttler. Dans notre cas Joselito etait juste parfait! Disponible, patient, parlant un Francais parfait. Je vous recommande vivement Joselito si vous souhaitez passer un bon séjour. Il travaille fort et c'est un bonheur.
Autre détail génial: chaque chambre a une baignoire à remous sur le balcon! Vraiment top!!
Commentaires de Gestion de l’hôtel
29 nov. 2022 par Econcierge Manager , Gestion de l’hôtel
Dear guest,We are delighted to learn that you had an enjoyable stay and strongly agree with you that our attentive staff plays a key role in the overall experience of our guests. The entire team works very hard to ensure that we provide high-quality service and a different and memorable experience to all our guests.Sincerely,
par un voyageur
Publié le 26 nov. 2024
We stayed 5 nights, had to move room 2 times nowhere near our traveling companions due to our first rooms ceiling starting to fall in over the beds and the second time due to our room flooding. We were even further away (3 buildings) from our friends. The room we ended up in had a king bed and everything else pushed to one side of the room to bring in a double bed to accommodate our original room that was picked. Very inconvenient, very agitating, it took away from our much anticipated trip!
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear dana,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,
par un voyageur
Publié le 10 nov. 2024
Enjoyed the activities at the resort. Loved the swim up feature and the room itself. Miguel was our concierge and did an exceptional job. He was there to answer all of question and provide support when needed.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear Charisse,On behalf of the staff and Management of our resort, we would like to thank you for taking the time to post a review here on Expedia about your recent experience with us. Comments like your motivate us to keep doing our best to give you the most beautiful vacation experience. It was a pleasure being your host during your recent gateway to Breathless Punta Cana. It is amazing to read that we could exceed your expectations with our facilities and to know that our staff made such a positive impact on your stay. This is the kind of experience we strive to deliver to all of our guests.Regards,
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear Mindy,Please allow us to personally thank you for your kind words about our resort and for sharing them here.We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise.Sincerely,
par un voyageur de MIAMI
Publié le 6 oct. 2024 sur Expedia
See precocious review with formal complain
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear diana,We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests.With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service.Regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear April,Your review has truly brightened our day here at Breathless Punta Cana! We cannot thank you enough for sharing your experience with us and the Expedia community. Learning that you enjoyed every facet of your stay, from our dedicated service to the comfort of your accommodations and our prime location, fills us with immense joy.We're all about creating memorable experiences, and it's feedback like yours that serves as a wonderful reminder of why we do what we do. Should your travels bring you back to Punta Cana, we'd be honored to welcome you again for another fabulous stay.Warmest regards,
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear Kayla,Thank you for staying with us and for your lovely review. We love to know that you had an amazing time, and that we could exceed your expectations. It is good to know that you enjoyed your vacation with us, and that we could exceed your expectations with our facilities, food and our friendly service.We look forward to welcoming you back anytime.Sunny regards,
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Property was great. Staff absolutely goes out of their way to ensure you have a great experience. However, the drinks are extremely watered down, down to the coke. This definitely decreased the enjoyability of the entire experience. Evening entertainment was good and the spa was also a great experience. The hotel security was great, felt safe our entire stay. I wouldn’t call it a VIP experience, so I would highly encourage the resort to reevaluate their decision to cut cost on drinks. Our Butler was great, although we only got to meet him on our last day, but he was extremely responsive and made every request possible.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear Varun,Your review has truly brightened our day here at Breathless Punta Cana! We cannot thank you enough for sharing your experience with us and the Expedia community. Learning that you enjoyed every facet of your stay, from our dedicated service to the comfort of your accommodations and our prime location, fills us with immense joy.We're all about creating memorable experiences, and it's feedback like yours that serves as a wonderful reminder of why we do what we do. Should your travels bring you back to Punta Cana, we'd be honored to welcome you again for another fabulous stay.Warmest regards,
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Please enforce a no smoking policy for the facility and provide designated smoking areas to accommodate your smoking customers
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear SALLY ADAOGU,Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Once again, we appreciate your kind comments about our resort and look forward to welcoming you back in the not too distant future.Greetings,
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The staff provided excellent service. I would definitely return to this resort!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Gabriela De La Rosa., Gestion de l’hôtel
Dear Christine,Please allow us to personally thank you for your kind words about our resort and for sharing them here.We are so happy to hear that your expectations were exceeded from the moment you stepped foot at the resort up until your departure.Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise.Sincerely,
