Note fondée sur 210 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
The most amazing staff. You couldn’t ask for better service and kinder people. My only real complaint is the beach. I wish I was made aware before going that I needed water shoes with all of the rocks everywhere.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear shawn,We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,
par un voyageur de CALGARY
Publié le 24 juill. 2024 sur Expedia
Nice beach area and property is large and spread out. Buffet area was always fresh food and clean. Did not like the noise created by all the activies and food areas who were competing for your attention.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Larry,We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,
par un voyageur
Publié le 17 juill. 2024 sur Expedia
The property was very clean.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Stephanie,We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Jessica,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,
par un voyageur
Swim out Experience
Publié le 14 juill. 2024 sur HotelsI thought we were getting a King bed with a sofa. We ended up getting 2 queens . Not that big of a deal but still not what we expected . The resort is beautiful. Our Butler was phenomenal. Some bartenders were kinda snobby, but overall good experience
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Jordan,We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Noraima,We are sincerely looking forward to the pleasure of welcoming you again to Hideaway at Royalton Punta Cana and make sure that you will enjoy the best services and facilities on your next visit.Cordially,
par un voyageur
Publié le 1 juill. 2024 sur Expedia
The property was quiet and safe and very beautiful. What I didn’t like about the property was 1) There were children in the adults only area 2) It was difficult to make dining reservations because they were always booked so we didn’t get to enjoy any of the cuisine on the property 3) We booked a luxury room and it wasn’t luxury 4) We ordered room service and the food arrived cold and not eatable. 5) There could have been more activities on the property.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Gena I,We would like to thank you for sharing your impressions with us of your stay at Hideaway at Royalton Punta Cana.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,
par un voyageur
Publié le 20 juin 2024 sur Expedia
Hideway at Royalton exceeded my expectations. The hideway is thirty minutes from the airport the ride is pleasant. I was helped by Harrison and Carolina for check-in. Estela in housekeeping is wonderful, she respected my privacy, she and her team always greeted me with a smile. I recommend going the extra mile and paying extra for the Diamond club, an added bonus is a butler. My butler Carolina stole my heart, she is kind. Lovely and attentive. Carolina took care of all our needs including sticking my room with whatever we needed. We were treated with the utmost respect and kindness. Everyone greets you with a smile and is willing to go the extra mile expecting nothing in return
The buffet is great, drinks flow freely. I plan on returning next year with my family. Thank you for creating such a warm and welcoming environment for me.
Commentaires de Gestion de l’hôtel
21 juin 2024 par Royalton Splash Punta Cana Team, Gestion de l’hôtel
Dear Troy,We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
par un voyageur
Publié le 18 juin 2024 sur Hotels
The layout of the property was beautiful the pools the beach everything was nice. The food at the buffet could have been better. We tried for reservations at the steak house it was over booked. The rooms are a little dated
Commentaires de Gestion de l’hôtel
20 juin 2024 par Hideaway at Royalton Punta Cana Team, Gestion de l’hôtel
Dear Sherry,We would mainly like to thank you for choosing Hideaway at Royalton Punta Cana for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,
par un voyageur de Patillas
Publié le 5 juin 2024 sur Expedia
En servicio es excelente, los restaurantes y facilidades son extraordinarios .
Commentaires de Gestion de l’hôtel
6 juin 2024 par Equipo de Hideaway at Royalton Punta Cana, Gestion de l’hôtel
Estimado Jose,Esperamos sinceramente tener el placer de darle la bienvenida nuevamente a Hideaway at Royalton Punta Cana y asegurarnos de que disfrute de los mejores servicios e instalaciones en su próxima visita.Cordialmente,
