Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property
Upscale beachfront property with 9 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
On the beach, white sand, beach cabanas, sun loungers
Room (THE PINEAPPLE) | Living room
Exterior
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Laundry

Explore the area

Map
Uvero Alto, Punta Cana, 23000
  • Sirenis Aquagames Water Park
    6 min drive
  • Macao Beach
    13 min drive
  • Cana Bay Golf Club
    17 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    34 min drive

Room options

Suite (NEST SUITE)

  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Pool Super Villa

  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Suite (PAD SWIM UP SUITE)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (PAD SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Punta Cana

On the beach.With a stay at this Uvero Alto property, you'll be within 2 miles (3 km) of Sirenis Aquagames Water Park and 6 miles (10 km) of Macao Beach. Cana Bay Golf Club is within 9 miles (15 km) and Punta Blanca Golf Course is within 12 miles (20 km).

What's nearby

  • Sirenis Aquagames Water Park - 6 min drive - 2.7 km
  • Macao Beach - 13 min drive - 8.5 km
  • Cana Bay Golf Club - 17 min drive - 14.6 km
  • Iberostar Golf Course - 22 min drive - 19.9 km
  • Arena Gorda Beach - 22 min drive - 18.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 34 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min drive
  • ‪Carnival - ‬11 min walk
  • ‪Spoon - ‬17 min walk
  • ‪Wink - ‬17 min walk
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬6 min drive

About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Upscale beachfront property with 9 outdoor pools
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

This 5-star Punta Cana property is smoke free.

  • 460 guestrooms or units
  • 9 dining venues
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offers 460 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 9 outdoor pools
  • Babysitting (surcharge)
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Free water park access
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 9 outdoor pools
  • Fitness classes
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • MP3 dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 806 out of 2053 reviews" "
Rating 8 - Good. 405 out of 2053 reviews" "
Rating 6 - Okay. 352 out of 2053 reviews" "
Rating 4 - Poor. 236 out of 2053 reviews" "
Rating 2 - Terrible. 254 out of 2053 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno pero nada del otro mundo. La comida bien mala
Stayed 6 nights in Aug 2024

6/10 Okay

Kendra Lory

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Punta Cana Nickelodeon hotel from August 17th-24th and I had no running water 3 different times during my stay. The front desk would not answer my phone calls, a so I had to use my cell phone to call Karisma and have them call the front desk to help me! I was charged $43 on my phone due to this. My room was not cleaned for days, until I called and asked. MY mini bar was never restocked until again I asked. I ordered room service so I can put my son to sleep for nap time. Room service took over 2 hours to come, my son never went to sleep because he was hungry. I ordered again another day, because again NAP time! This is a family resort they must understand children take naps. The food this time took 1.5 hours. There was no one to help, we were assigned a concierge whose only concern was us doing some presentation. He never asked, he just said to me one day "so tomorrow you are doing the presentation right"? and I said I don't know what you are talking about. Then he proceeded to say oh come on, can't you help me out. Like I'm sorry I have a 3-year-old, and I didn't come on vacation to "help you out". After that he didn't provide any help for the rest of our stay. I asked about my resort credit 2x on check-in, and they said it was just a percentage off random thing. When I checked out, they said oh didn't anyone give you the list. Here is it! Insane! So, I missed out on a resort credit I was able to use.
Stayed 7 nights in Aug 2024

6/10 Okay

Bijal

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Oliver

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Really expensive for the service/amenities that they provide! will never go back to that Hotel!!
Stayed 3 nights in Aug 2024

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I found one of the bartenders by the waterpark to be quite hostile and rude. I actually formed the impression he is racist as I saw his interaction on both occasions he served me with other persons - caucasians and latinos - and he came across as polite. He would shout at me and he made me a pina colada that tasted nothing like a pina colada and I actually fell ill afterwards. However, I otherwise found the staff helpful and the experience for my daughter and I was wonderful. Even though I had a repeated experience with the said bartender, we do plan on vacationing there again and we have been recommending the property to others.
Stayed 3 nights in Aug 2024

10/10 Excellent

alex

Travelled with family and small children
Liked: Cleanliness, amenities
Nickelodeon resort is great for kids!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2024

4/10 Poor

Carolina, Santo Domingo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms were ok, food and drinks poor and horrible presentation, it doesn’t appears a children hotel (no branding. Limited attraction to enjoy
Stayed 3 nights in Aug 2024

8/10 Good

Brandon Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our time at the Nickelodeon resort in Punta Cana.
Stayed 7 nights in Aug 2024

10/10 Excellent

Madeline

Liked: Cleanliness, amenities
Si
Stayed 4 nights in Jul 2024

10/10 Excellent

Marcel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a super resort for kids. Highly recommend.
Stayed 4 nights in Aug 2024

8/10 Good

sebouh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

shawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I usually dont write reviews but i strongly feel the need to write about this resort!! For the cost per day i would expect much much better. I travelled to punta Cana yearly and stayed at resorts much cheaper and had a way better experience then Nickelodeon!!!!!!!!First the resort itself is very "BEAUTIFUL" the service for the buffet was absolutely "HORRIBLE " no AC and u literally have to chase the waiters down for a beverage ,breakfast & dinner food was way below average and im no picky eater...the restaurants that cost extra was so over priced per person it makes Beverly Hills restaurant prices cheap!! I know its a family place BUT FYI if ur a drinker this place not for u hard to find a CONVENIENT BAR ANYWHERE and when u do be prepared to wait for that watered down drink and thats after tipping good FYI!!!!!!! I was very generous on the three star review only because the resort was absolutely beautiful.. im just very disappointed on service an food...
Stayed 3 nights in Aug 2024

4/10 Poor

Horatiu

Stayed 7 nights in Aug 2024

8/10 Good

Kassia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for kids.
Stayed 4 nights in Aug 2024

6/10 Okay

Omayra

Travelled with family, Travelled with family and small children
Liked: Staff & service
It was disappointing that the only slides available were for the kiddie pool. My 9yr old who is the size of a 12yr old couldn’t enjoy the water park
Stayed 3 nights in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jun 2024

6/10 Okay

Roberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ok property, however breakfast is in one place and it’s over 100 degrees in there. No AC, no fans made breakfast a tough one. Pools, slides overall was great! Friday beach party was also good but a few of us got sick from the food that night. It’s a hit or miss but great for the kids for sure. The gift shops charge $65 USD for a three dollar stuffed animal from Walmart.
Stayed 5 nights in Aug 2024

8/10 Good

Dany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s a nice place for kids. We went on August and inside the Buffett Restaurant it was very hot.
Stayed 5 nights in Aug 2024

2/10 Terrible

Alma

Worst customer service ever!! We arrived on Thursday our shower didn’t work they sent 3 different people who all said let me check the pressure outside and never returned!!! It took them 2 days to finally get it fixed!! My daughter got so sick we had to take her to urgent care, then my other daughter and husband got sick as well, nauseous, throwing up, stomach aches. Couldn’t make reservations anywhere.. To top it off we had paid for round trip transportation on Expedia and we were to be at the lobby at 11:30 AM and our driver was waiting for us there since 11 we were never told he was there and they never told him we were there. After waiting in the lobby until 12:15 I called the transportation and they confirmed he was there. I asked security have you seen him and they pretty much we’re like no no no and then I see one van driveway because they told him that we weren’t there, but he was waiting for us and luckily we were able to get them back. It was all the Nickelodeon employees trying to push for a taxi since they get a kick back!! I even messaged the GM Maria but she never responded. There is so much more, like running out of towels at the pool, and tell you to come early the next time. HORRIBLE HORRIBLE experience!!!!!!
Stayed 5 nights in Aug 2024

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Before arrival they asked about my nutrition needs, I loved that. But at the property I didn’t found enough options.
Stayed 2 nights in Aug 2024

8/10 Good

Amaury

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El lugar pudiera mejorar muchos aspectos para hacer de la estadía una mejor experiencia. Algunas personas del staff de los restaurantes parecerían estar cansadas o aburridas de su trabajo, existen sus excepciones como Rigoberto el Somelier del restaurante italiano. El restaurante estrella Space Walker tenía la parte de la realidad virtual fuera de servicio, fue muy decepcionante la experiencia. Pocas actividades a realizar en el área central del hotel, todo se maneja en el área del parque de agua el cual está a carritos de golf de distancia, pero no hay tanta disponibilidad, a veces toca esperar 10 min. La experiencia del desayuno de personajes pudiera ser mejor. Los niños no tienen el chance interactuar con los personajes más que verlos en el restaurante, tirar se una foto con ellos y luego se marchan. Con varias ideas, el hotel pudiera tener mejor potencial y experiencia.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un resort increíble, completamente recomendado. Tuvimos unas vacaciones familiares hermosas. Disfrutamos desde los más grandes, hasta los más chiquitos.
Stayed 6 nights in Aug 2024

4/10 Poor

Shamika

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Checking in took 2 hours. they only had 3 open counters and at least a 30 people checking in the lobby. This resort need updates, lot of broken things in the room - shower, ac, safe, phone, we made multiple attempts to get them to fix them, but no one showed up. AC did not cool things, we had it set to 20 degrees and it never went down from 25 degrees. our mini bar was not refilled for 3 days not even water. Room service took 1.5hr at least and missed several things we ordered. Service was very slow and almost non existent around the pool areas, no one will come to ask you for drinks. Also they RAN OUT of Alcohol at the pools more than a few times. Park and beach closes at 6pm. so if you want to stay in the pool after that, you have to get those swim up suits. Food is TERRIBLE. service will not even come up to ask you for drinks, we had to go up to them and ask for drinks. Personal concierge did not help at all. the shows were average. We have seen much better and exciting shows in Cancun and cruises. At checkout, you have to wait in the same line as people checking in just to return your access bracelets, which makes no sense. Overall this resort is over rated, and insta influencers and reviewers are straight up lying to you. Please don't believe them and waste your hard earned money. Take it to ANY resort in cancun and you will have a much better experience.
Stayed 5 nights in Aug 2024