Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Bavaro Beach

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Lobby
Terrace/patio
Lobby
Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Catalonia Caribe Golf Club
    ‪17 min walk‬
  • Cabeza de Toro Beach
    ‪20 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • Ocean view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • Sleeps 1
  • 2 King Beds

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About the area

Punta Cana

Beachside getaway.Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Downtown Punta Cana and Coco Bongo Punta Cana are also within 6 miles (10 km).

What's nearby

  • Catalonia Caribe Golf Club - 17 min walk - 1.5 km
  • Dolphin Explorer - 18 min walk - 1.5 km
  • Cabeza de Toro Beach - 20 min walk - 1.7 km
  • Downtown Punta Cana - 11 min drive - 8.1 km
  • Bavaro Beach - 21 min drive - 13.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Yuca - ‬18 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Bar El Palmeral - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star beachfront property near Bavaro Beach
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2755 out of 5787 reviews
Rating 8 - Good. 1395 out of 5787 reviews
Rating 6 - Okay. 862 out of 5787 reviews
Rating 4 - Poor. 393 out of 5787 reviews
Rating 2 - Terrible. 382 out of 5787 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Britney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort is really nice with great views. I think the only things I had major problems with is the pushiness and aggression of the people trying to sell you on either spa packages, excursions, or points packages. There was no iron in the room so they sent us a steamer, but it did not work; one of the nights the safe was stuck, but we had to wait until the next day because the front desk stop answering the phone after a certain hour. There were some instances of rudeness from the staff upstairs where they book the presentations which we had to do because we were sold a lie at the airport about an excursion so the hotel offered to give us our money back plus a voucher, but we had to sign up for a presentation to get it although we made it very clear that we were not going to purchase anything And we’re only doing the presentation to be refunded. The salesman was very irritated as was I because I was being held up from enjoying my vacation while walking around the resort listening to a presentation. The restaurants on site were less than desirable. The hibachi place was great along with the presentation. It was the best Restaurant on the entire resort. If I were to visit this location again I would definitely make it known upfront that I do not want to be bothered with over zealous sales people.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer, Farmingville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Mostly new facilities except for all of the washrooms having no locks or broken locks. Staff were all around happy and good. My only complaint is the amount of people asking for upgrades, time share and outside excursions were very overwhelming.
Stayed 6 nights in Mar 2025

6/10 Okay

Amaya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great looking hotel but the food was below average. You’ll need to have an independent chef to taste your food and fix. Quality control needs to be done. Then you’ll clearly will be a 5 star hotel.
Stayed 4 nights in Feb 2025

4/10 Poor

Denise Marie

Travelled with partner
Disliked: Cleanliness
There were gnats in our room and many on our patio. Also grabbed the “clean” towel on the bathroom shelf, opened it up and it had a brown stain that looked like feces.
Stayed 5 nights in Feb 2025

6/10 Okay

Amin

Liked: Property conditions & facilities
They should use better quality of ingredients for the food
Stayed 4 nights in Feb 2025

10/10 Excellent

Lilia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome vacation. Staff was courteous. Hotel was updated and bery clean. Wide variety of food and delicious. Entertainment staff did a great job around pool and keeping guests happy and doing group games. They also did wonderful job in the evenings with dancing. Stephany went above and beyond to make people feel comfortable and enjoy all the activities. Everything was close and was great for kids and adults.Would recommend to all .
Stayed 5 nights in Jan 2025

2/10 Terrible

Kimberly

Stayed 5 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

My husband and I went for four nights and we had a lovely time we went with another couple. Unfortunately, the other couple had problems with their hot water, and the only complaint that we could come up with is that the food was not great. Other than that, it was excellent all the way around very very relaxing.
Stayed 4 nights in Jan 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Pretty grounds and beach area Buffets are gross Not very clean especially if you are paying attention to details
Stayed 5 nights in Jan 2025

4/10 Poor

Angela

Travelled with partner
I wouldn’t go back to this resort if you paid me. Most of the staff is below at average. Few speak any English. The dinner reservation process is a joke. Restaurants are half empty and no reservations are available. No one will help you. They just saw use the app. Party of 10 for hibachi made at wrong restaurant. Bartenders at pool laughing at man falling off chair and hitting his head. He was so drunk he couldn’t stand..they did nothing to help even when we asked. Bartenders gave spouse a gallon of water to pour over him and had a good laugh. Food is below average. Every bathroom either had a broken door or air dryer. Constant solicitation for massage and excursions. I mean constant. Theatre is hotter than the beach in direct sun. Shows sub par. Advice: Go to Secrets
Stayed 7 nights in Jan 2025

10/10 Excellent

Shaon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Sadiquah Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and welcoming. However there was a power outage throughout the whole resort on my first night. There were no lights, no electricity, I had to use my phone flashlight on my uncharged cellphoneto see in my room. I couldn't leave my room because the room door was locked and disabled due to the outage.

6/10 Okay

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had reserved a premium suite w/an ocean view, upon check in I was directed to the preferred desk and we received a welcome drink, check in was easy and the main lobby was absolutely beautiful. I had requested 2 beds as I was traveling with a good friend, was somewhat disappointed when the comment was made that the room only had 1 bed but had a sofa which could be made into a bed; we were staying 10 nights no way we’re either of going to be sleeping on a hide a bed. Needless to say, we were further informed that the room would be down-graded if we wanted a room with 2 beds. Long story short, we accepted the room, but at no point was the resort at full occupancy. The room was beautiful, unobstructed ocen view room. The Buffett restaurants were just that, mediocre. The ala carte restaurants were hit and miss. By far our favorites were the Sushi. Greek, Italian and Tappinyaki. As a preferred guest our dinner reservations were rescheduled upon check in, the first 5 nights. The big turn off were the pushy timeshare sales staff that would stand out side the main Buffett every morning and did not take ‘no’ for an answer. Everyday up until our last day we were hit up, very off putting. The pools are nice, all daily pool activities occur at the pool near the children’s area. Avoid the 5 star excursion staff that come up from the beach, we booked a vip excursion to Saona Island, it was anything but VIP. Instead go through Viator.com. The Bavaro beach is superior compared
Stayed 10 nights in Jan 2025

2/10 Terrible

Candice

Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Damian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Kalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great
Stayed 3 nights in Jan 2025

8/10 Good

RACHELINE VALLESPIN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and inviting. Staff were friendly. The food in the Buffet was great. The Activity team was very good in engaging people to participate especially Eric. BEWARE: This resort is one of those that invite guests to attend a "Presentation". They will approach you and invite you endessly until you say "Yes" as soon as you check-in. Be cautious when someone invites you to a "Welcome breakfast" the next day. We didnt appreciate the constant solicitation.
Stayed 4 nights in Jan 2025

8/10 Good

Sophia, Clinton Twp

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the place I would recommend it again
Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara, Wadsworth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We purchased VIP status - which gets you access to certain swim areas and restaurants at the resort. Also top shelf premium liquors as well. We also liked that they secured us dinner reservations every night before our arrival at resort with the VIP status. Resort staff was very nice. Would stay at Serenade again.
Stayed 4 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Sherah

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was nice and fun
Stayed 4 nights in Dec 2024

10/10 Excellent

Damara

Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice and very clean, the amount of times you are heckled by sales staff was ridiculously high.
Stayed 5 nights in Jan 2025

10/10 Excellent

Karina, thousand oaks

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and amazing staff! All the employees were so nice and accommodating! Don’t forget to tip your servers even for all inclusive packages. They really appreciate it
Stayed 5 nights in Jan 2025