Note fondée sur 298 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
par un voyageur
Publié le 15 août 2024 sur Expedia
par un voyageur
Publié le 12 août 2024 sur Expedia
Excelente
Commentaires de Gestion de l’hôtel
16 août 2024 par General Manager, Gestion de l’hôtel
Dear Miguel,Thank you for the five-star review. We are so pleased you enjoyed your visit, and we look forward to welcoming you back to Conrad Punta de Mita.
par un voyageur
Publié le 9 août 2024 sur Hotels
par un voyageur
Publié le 8 août 2024 sur Expedia
I thought the hotel was nice, clean with friendly staff. I thought everything at the hotel was over priced. For example a six pack of beer was $45.00 dollars, a burger $30.00 dollars, not pesos dollars. From the hotel to any town near by its $70.00 with hotel transportation but an Uber will charge you between $20.00 dollars to $30.00 dollars. I’ve stayed at other nice hotels in other resort towns and that’s where I’ll go next not the Riviera Maya. This hotel doesn’t have all inclusive to make you spend money. Beautiful but overpriced.
Commentaires de Gestion de l’hôtel
12 août 2024 par General Manager, Gestion de l’hôtel
Ms. Nora,It was an honor to welcome you to Conrad Punta de Mita. We hope our lush and immaculate setting created a memorable backdrop to your vacation. Your feedback is appreciated, but please know our pricing is comparable to other luxury properties in our area. Our team hopes to have the opportunity to create a five-star experience with you in the future.
par un voyageur
Publié le 8 août 2024 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
Very beautiful, but on expensive side to eat and drink. Shopping is close and fun, but very expensive to get dropped off there and even more to come back. Uber or hire a driver safely if possible.
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Dear Ms. Kimberly,Thank you for taking a moment to review your stay. We are happy to learn you enjoyed your time with us, but it is unfortunate that you did not have a five-star stay. We can assure you that it is important to us that we are providing excellent value to our guests, and our pricing aligns with other luxury properties in the area. Our team is always happy to suggest transportation options to ensure that all your needs are met. Having you as a guest was an honor, and we look forward to welcoming you back to Conrad Punta de Mita.
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur
Publié le 6 août 2024 sur Expedia
par un voyageur de Chino Hills
Publié le 5 août 2024 sur Expedia
The property its self is nice the staff is absolutely horrible. We are Hilton Diamond members and the staff was still off...
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Mr. Ashley,Thank you for taking a moment to leave a review and for being a valued Hilton Honors Diamond member. It was a pleasure having you as our guest recently, and we appreciate you mentioning our lovely resort. However, we sincerely apologize for falling short of providing the five-star service we endeavor to deliver consistently. Your feedback will be discussed at length, and any necessary steps will be taken to ensure our guests receive the exemplary service and hospitality they expect and deserve. We would be truly grateful for the opportunity to welcome you back in the future to change your lasting impression.
