Note fondée sur 899 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Very nice hotel with an excellent staff (Christian, Alex, J’aime and Luis) to named only them. It is a calm and small hotel. Perfect to wind down. Food was great, only down side is that there is only 4 restaurants, in which 2 offer a very similar menu.
I would recommend this hotel.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Beloved Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities meet your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
par un voyageur
Idéal séjour
Publié le 13 janv. 2020 sur HotelsSéjour très agréable avec un personnel au top et très serviable toujours souriant et à l’écoute. L’hôtel est très propre et bien entretenu avec un excellent confort.La restauration est variée et de qualité ( bon standing).Cette qualité de service nous accompagne jusqu’à la plage de sable fin qui se trouve à quelques mètres de l’hôtel.Ajoutez à tout cela calme +tranquillité +soleil =Séjour INOUBLIABLE
par un voyageur
Très bel hôtel pour un séjour en amoureux
Publié le 25 déc. 2019 sur HotelsTrès bel hôtel, décor moderne, plutôt de style zen. Personnel au top, très gentil, toujours prêt à aider. Les chambres sont belles et spacieuses, les lits sont incroyablement confortables !! La formule all inclusive est très agréable et propose de la nourriture et des boissons à longueur de journée, on ne manque de rien, il y en avait beaucoup plus que ce qu il nous fallait ! Les restaurants proposent une carte variée et élaborée.
Nous avons eu un souci de climatisation dans notre chambre (fuite du condensa dans la nuit), la direction nous a donné une chambre d un niveau supérieur (superbe !). Quoi qu il en soit, nous avons beaucoup apprécié la gentillesse du personnel, surtout les animateurs d activités et de sport Ernesto et Rommel.
par un voyageur
Publié le 15 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
16 oct. 2019 par Community Manager, Gestion de l’hôtel
Allow us to thank you for selecting Beloved Playa Mujeres! Thank you for your review and know that we look forward to pampering you once again!
par un voyageur
Publié le 15 sept. 2024
I recently stayed at Beloved Playa Mujeres in Cancun, and I can confidently say it was an unforgettable experience. From the moment we arrived, the level of service was beyond exceptional. The resort is all-inclusive, but the attention to detail and personal touches made it feel like a true luxury getaway.
The rooms were spacious, beautifully decorated, and incredibly comfortable. We loved the whirlpool tub on the balcony, perfect for relaxing while taking in the stunning ocean views. The amenities are top-notch, from the fully stocked mini-bar to the luxurious bathroom products.
One of the highlights of our stay was the food. Each restaurant offered a unique dining experience, with menus that were diverse and full of flavor. Whether it was breakfast at the beachfront grill or a romantic dinner at one of the fine-dining options, every meal exceeded our expectations.
The staff went out of their way to ensure that we were always comfortable and had everything we needed. They remembered our preferences, making every interaction feel personalized.
As for the resort itself, it was incredibly peaceful, with lush landscaping and pristine beaches. The pools were clean and inviting, and we never had an issue finding a spot to relax. Whether you want to explore the beautiful surroundings or just relax by the pool with a drink in hand, Beloved offers the perfect balance.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for your recent stay at Beloved Playa Mujeres and for taking your valued time to share your review. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable your getaway was due to the good food quality you encountered at any restaurant you attended. We are pleased to hear your appreciation for our attention to detail in maintaining the highest standards of cleanliness and hygiene. Please know that it would be a pleasure to welcome you back for a more wonderful stay at the resort! Greetings from The Excellence Collection.
par un voyageur
Publié le 12 sept. 2024
All good@!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par The Excellence Collection, Gestion de l’hôtel
Allow us to thank you for your positive review about Beloved Playa Mujeres and for sharing your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.
par un voyageur
Publié le 18 août 2024 sur Expedia
Lovely place, lovely staff, and beautiful setting.
Commentaires de Gestion de l’hôtel
19 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Beloved Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
par un voyageur de Livonia
Publié le 17 août 2024 sur Expedia
Very quiet
Commentaires de Gestion de l’hôtel
20 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for your preference on Beloved Playa Mujeres! Thank you also for taking the time to share your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay. Greetings from The Excellence Collection.
par un voyageur
Publié le 17 août 2024 sur Expedia
We had a great time at this resort. The beach was beautiful as was the property. It was immaculate, and we loved our Casita. The people were amazing and friendly, with the exception of the swim up Bartender. He was not friendly at all. We thought the food was good, and the breakfast and lunch options were very good. The taco truck, beach, food and French restaurant for breakfast were all wonderful. The other dinner option just weren’t that good. The filet was so tough. And we didn’t enjoy the lobster tail because it had gravy on it. The steakhouse was lackluster. People thought the food was good, but we did not.
Commentaires de Gestion de l’hôtel
19 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for choosing Beloved Playa Mujeres as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
par un voyageur
Publié le 16 août 2024 sur Expedia
D
Commentaires de Gestion de l’hôtel
19 août 2024 par The Excellence Collection, Gestion de l’hôtel
Thank you for your preference on Beloved Playa Mujeres! Thank you also for taking the time to share your experience with other travelers. We look forward to the opportunity to welcome you back for another memorable stay. Greetings from The Excellence Collection.
