Note fondée sur 811 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juin 2024 par Roberto Diaz, General Manager Garza Blanca Resort , Gestion de l’hôtel
Dear Alfonso, Thank you for choosing Garza Blanca Resort & Spa for your recent stay. We appreciate your rating and feedback, although we would have loved to hear more about your experience to better understand your perspective.We strive to provide exceptional experiences for all our guests, and your feedback is crucial in helping us improve our services and facilities. If there are any specific aspects of your stay that you feel we could enhance, please do not hesitate to reach out to us directly.We hope to welcome you back to Garza Blanca Resort & Spa in the future and to have the opportunity to exceed your expectations.Best regards,
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Nous voulions une chambre côté soleil et ils ont trouvé une chambre pour nous. Le service est exceptionnel. Merci
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Viva, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and the overall atmosphere.We cannot wait to welcome you back! Warm regards,
par un voyageur
Publié le 4 oct. 2024 sur Expedia
The service was top notch, butler service was amazing; they would text us daily activities and book reservations, also got us late check out. Pure peace of mind, relaxing type of resort. The kids club was great, we used it twice and my kids loved it. Thabk you very Much Garza, I'll be back in January.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Igor,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our butler service and found peace of mind during your stay at Hotel Garza Blanca Cancún. It's fantastic to know that your children loved the kids club and that our team was able to assist with daily activities and late check-out.We appreciate your kind words and look forward to welcoming you back in January for another memorable experience.Warm regards,
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Great service
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Dainier,Thank you for taking the time to share your experience! We are delighted to hear that you enjoyed our service at Hotel Garza Blanca Cancún. Our team is dedicated to providing exceptional experiences for our guests, and your feedback is greatly appreciated.We hope to welcome you back soon for another wonderful stay.Best regards,
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Excelente 👌 👌 👌
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Gloria María,Thank you for your excellent review! We are thrilled to hear that you had such a positive experience at Hotel Garza Blanca Cancún. Your satisfaction is our top priority, and we appreciate your kind words.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,
par un voyageur
Publié le 1 oct. 2024 sur Expedia
property was beautiful, the room service wasn’t the best though. The staff were amazing
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Chree,Thank you for taking the time to share your experience at Garza Blanca Cancun. We are delighted to hear that you found our property beautiful and that our staff made a positive impression on you.We appreciate your feedback regarding room service and will certainly address this with our team to ensure improvements are made. Your insights are invaluable as we strive to enhance our guest experience.We hope to welcome you back for another stay in the future!Warm regards,
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Arber,Thank you for your fantastic review of Garza Blanca Cancun! We are thrilled to hear that you had such a wonderful experience during your stay.Your kind words about our property and services motivate us to continue providing exceptional experiences for our guests. We truly appreciate your feedback and look forward to welcoming you back for another memorable visit.Best regards,
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Adam,Thank you for your wonderful review! We are delighted to hear that you had such a positive experience at Garza Blanca Cancun. Your satisfaction is our top priority, and we truly appreciate your kind words.We look forward to welcoming you back for another memorable stay!Best regards,
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Ricardo,Thank you for your wonderful review! We are thrilled to hear that you had an exceptional experience at Garza Blanca Cancun. Your kind words motivate us to continue providing outstanding service to all our guests. We look forward to welcoming you back for another memorable stay!Warm regards,
par un voyageur de milton
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Roberto Díaz, Gestion de l’hôtel
Dear Karine,Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your experience at Garza Blanca Cancun did not fully meet your expectations. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to provide you with a better experience in the future.Best regards,
