Note fondée sur 323 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Hotels
The worst place I ever stayed. I booked 2 nights but only stayed one because I just could not take the disgusting room I would never recommend this dump
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 29 juill. 2024 sur Hotels
The comforter and sheets were dirty
No phones in too
par un voyageur
Yuck
Publié le 28 juill. 2024 sur HotelsIt’s a great location but man it was dirty. Lots of hair on the floor from previous guests, smears of some questionable origin all across the tv, stains on sheets and blankets, bathroom sink was clogged. WAY too expensive for this level of filth.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Management , Gestion de l’hôtel
Thank you for your review. Our front desk staff and housekeeping manager are always eager to assist if someone is unhappy with their accommodations or expectations. I will address this review with them. Have a great day.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Location was great. The young front desk girls were on their phone while you stood at the desk and ignored you. Smoking was allowed all through the pool. Just gross
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management , Gestion de l’hôtel
I will address the issue with the front desk, my apologizes. The pool has its own regulations as to what they allow. Sorry your stay wasn't great.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
The room was gross! When I pulled the cloth blind it was filthy dirty!
I had to wipe the top of the bed had black dirt on top.
Then the best is that I paid a “resort “ fee for what ? This was a room that entered as a motel. There was a pool but it was a public pool! All these people that stayed else where that Intalked to were using this pool but I paid a “resort “ fee! Never stay here !!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Management , Gestion de l’hôtel
Thanks for your feedback. However, I think you must have the wrong hotel. We have never had a “resort fee”. In addition, as far as I know, all the pools on Put In Bay are open to the public, unless you’re staying at a condo or private residence. Have a great day.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Management , Gestion de l’hôtel
Thank you!!
par un voyageur
Not bad- not great
Publié le 22 juill. 2024 sur HotelsFor Put in Bay, it’s not bad. However the room was very damp, the matress was a 4/10 and the rooms were quite loud. Having said that, I’m accustomed to worse on the Island
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Management, Gestion de l’hôtel
Thank you for your review!
par un voyageur
Publié le 21 juill. 2024
I gave it a 3 star because:
1) When my Significant Other & I checked in, I was told it was for 1 night instead of 3 (the situation was handled correctly the next day)
2) When I initially made the reservation it was for a non smoking room but was given a smoking room.
3) I noticed there were patches of mold painting over.
4) Housekeeping came in our room the next day (Friday) ... although it was an accident, it was the principle.
5) My suggestion is don't sleep in past 10 AM because that's when they play music around the pool area.
I did however enjoy hanging out with our Loved Ones while we were there. So much to see... you're able to go on the cart ride, different restaurants & to me it's a Party Town so don't bring your Children.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Management , Gestion de l’hôtel
Thank you for your review, I am sorry for the mix up at check in. Glad we resolved the issue quickly. As for the noise at the pool, perhaps if you choose to stay with us in the future an interior room may better suit you. Far less noisy in the main building.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
its a great time. the floors in the roomare dirty. but other than that we haf a blast
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Management , Gestion de l’hôtel
Thank you for your review, I will address the floor issue with housekeeping.
