Note fondée sur 140 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Ashtabula
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Dawna, for your review! We're happy you enjoyed your stay and look forward to you coming back!
par un voyageur
Publié le 24 août 2024 sur Expedia
I feel like if you enjoy party life and loud noise since there is a bar next door that plays into the midnight hours than this place is for you. It wasn’t for us. The area is really pretty next to the lake across the park.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Randy, for your review. We are located downtown, walking distance to most, but we are located next to a bar and unfortunately, we can not control their noise. If you enjoyed our location and rooms, I would recommend coming during the week when you do not have to worry about their noise going on so late.
par un voyageur
Publié le 23 août 2024 sur Hotels
When we got to the property, after the already inflated price of $553/night, we were told there were additional fees not included in the price on Hotels.com and that the actual price was $659/night!!!
Television only got one channel and when we had maintenance come look at it the first morning, the guy said he had to get his brother and then NEVER came back. No coffee maker. No hairdryer. This was an unbelievably bad stay!!!
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Management, Gestion de l’hôtel
I'm sorry you did not enjoy your stay. We can not control third party rates and that is where the price discrepancy lies. I apologize that someone did not assist you in fixing your tv issue. With your stay being during Bash on the Bay, it can get pretty hectic, but I will address this with our front desk staff. We do not advertise coffee makers in the room. I hope you try us again in the future.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Lindsey, for your review! We're happy you enjoyed your stay and hope you stay with us again!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
They had the room done early and we were able to check in earlier than the check-in time that was given.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
NA
par un voyageur
Publié le 28 juill. 2024 sur Hotels
par un voyageur
Publié le 22 juill. 2024 sur Expedia
The staff was very rude. They also charge you a $250 deposit, and no it’s no a hold the charge you and if you don’t tell them when you check out the charge remains!
Very unprofessional and rude!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
We booked the luxury suite, and it was anything but luxurious.it was dark and none of the furnishings matched. Couldn’t open the curtains because the window faced the driveway that all the golf carts were parked at. Only could rent a golf cart from the hotel or we could park there.
The location was convenient to most things. Unfortunately it was located between two bars that had live music till 2am. Definitely wouldn’t recommend.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
No parking what so ever if you bring you vehicle over.
