Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
3,5 Service et personnel
3,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Expedia
My room was ready on arrival for an early check in as requested. On arrival the room was clean with everything that was stated in place. The hotel was clean and comfortable with a good restaurant and cafe. Staff were generally polite and friendly.
The one downside was that my room was not serviced at all and I was there for 6 nights. On the third day I informed reception that the room had not been serviced, the toilet roll had run out and that I had left the bin outside the door all day and it had been ingnored. The bin was then promptly emptied and toilet roll and water was delivered to my door. However, no staff member arrived to clean the room. This was disappointing.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Respected Guest,Thank you for sharing your detailed feedback. We're glad to hear that you enjoyed the early check-in, cleanliness, and the overall comfort of our hotel, as well as the dining options.We sincerely apologize for the inconvenience you experienced regarding housekeeping services. Please note that our housekeeping is provided on request, and we hope there may have been some misunderstanding regarding this. We appreciate your patience and are sorry that your room was not serviced during your stay. We will make sure to improve communication on this aspect to avoid any future issues.We hope to welcome you back for an even better experience next time.Best regards,Sai Maa Hotel & Residency Team
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Superb place but breakfast need to improve
par un voyageur
Publié le 27 sept. 2023 sur Expedia
Arrogant staff , they kisses into white guests only . Staff only attend to white guests with full attention . I first time stayed here , on-site restaurant food average quality & same staff focused on taking care of white guests. I had to ask for every thing while they stand over the table where white people sit. You just feel the energy , if you are an Indian even NRI like me avoid this place . Even the security guard at the front door Had an attitude this reflects the owners. I am a world traveler and stayed at many 5 stars & smaller places , staff here is very arrogant or not properly trained. Rooms are modern but very small , barely enough space to move around & no space to open your luggage except on the bed , small closet but you can’t open suitcase , no luggage rack or table .
Commentaires de Gestion de l’hôtel
8 nov. 2023 par SAI MAA HOTEL & RESIDENCY, Gestion de l’hôtel
Dear Valued GuestSAI RAMGreetings from Sai Maa Hotel & Residency, Puttaparthi.!It was our pleasure to serve you and we are glad to learn that you had a pacifying stay at our property.We extend our thanks to you for sharing the review about your stay with us.We have taken a deep note of your much valued feedback. Although we cannot undo what transpired however this communication may be treated as an assurance of non-recurrence and improvement in the highlighted areas.We would love to welcome you back to our hotel for a stay again. As a hotel striving to achieve highest level of guest's satisfaction, we would like to help you have some great experiences and build some beautiful memories to take back.
par un voyageur
Publié le 19 déc. 2022 sur Expedia
For Sai Devotees visiting Prasanthi Nilayam, this is a wonderful place to stay. Only five minutes walk from the Ganesh gate, it is run by Sai devotees, so you feel like you are still in the Ashram. Pictures of Swami everywhere. The room I had was clean, spacious and had everything I needed. The hotel was fully refurbished during the Covid lock-down period of 2019 - 2021, giving the hotel an almost brand-new feel. The Manager and staff were very friendly and helpful. The hotel has a very nice restaurant which serves only delicious vegetarian food, though during much of my stay I was taking my meals at the Western Canteen in the Ashram. I highly recommend this hotel and I certainly plan to stay there again when next I visit the Ashram.
Commentaires de Gestion de l’hôtel
20 déc. 2022 par PIYUSH KALRA(FOM), Gestion de l’hôtel
Sai Ram Sir,THANK YOU FOR SHARING YOUR ENCOURAGING FEEDBACK ON YOUR RECENT STAY WITH US.YOUR POSITIVE REVIEW STRENGTHENS THE EFFORTS OF OUR TEAM AND MOTIVATE THEM TO WORK MORE HARDER AND WITH MORE EFFORTS.AT SAI MAA HOTEL AND RESIDENCY,OUR MAIN OBJECTIVE IS TO PROVIDE WARM,EFFICIENT AND EFFECTIVE STAY AND SERVICES TO OUR GUESTS AND THEIR ACKNOWLEDGEMENT IS ALWAYS OUR GREATEST REWARD.ONCE AGAIN THANK YOU FOR YOUR POSITIVE REVIEW AND WE WISH TO SEE YOU AND YOUR FAMILY IN THE COMING FUTURE.WARM REGARDSSAI MAA HOTEL AND RESIDENCY
par un voyageur
Publié le 26 août 2022 sur Hotels
The beds are futon mats instead of mattresses, the restaurant is slow and struggles to make any menu adjustments. I would not return. One of the staff indicated that I should be grateful that I was not sleeping on the floor. I was in a hotel not camping.
Commentaires de Gestion de l’hôtel
12 sept. 2022 par SAI MAA HOTEL & RESIDENCY, Gestion de l’hôtel
Dear Valued Guest,Greetings from Sai Maa Hotel & Residency, Puttaparthi.!It was our utmost pleasure to serve you and we are glad to learn that you had a pacifying stay at our property.We extend our heartfelt thanks to you for sharing the positive review about your stay with us. We have taken a deep note of your much valued feedback with regards to the MENU and BED.Although we cannot undo what transpired however this communication may be treated as an assurance of non-recurrence and improvement in the highlighted areas.We would love to welcome you back to our hotel for a stay again. As a hotel striving to achieve highest level of guest's satisfaction, we would like to help you have some great experiences and build some beautiful memories to take back.
par un voyageur
One of the best hotels in Puttaparthi
Publié le 18 mai 2022 sur HotelsNewly renovated hotel. Great rooms, good food and friendly staff
Commentaires de Gestion de l’hôtel
20 déc. 2022 par JASMIN BHAVSAR(GM), Gestion de l’hôtel
Dear Valued Guest, Greetings from Sai Maa Hotel & Residency, Puttaparthi.! It was our utmost pleasure to serve you and we are glad to learn that you had a pacifying stay at our property. We extend our heartfelt thanks to you for sharing the positive review about your stay with us.We would love to welcome you back to our hotel for a stay again. As a hotel striving to achieve highest level of guest's satisfaction, we would like to help you have some great experiences and build some beautiful memories to take back.
