Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,4 Service et personnel
4,4 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 févr. 2024 sur Hotels
Thanks it was good except no hot spring inside the room.
Can you recommend a place that has it for our next booking
par un voyageur
false advertising
Publié le 5 mai 2021 sur HotelsThe room and view of the sea were lovely, but the claim that the property is "on the beach" is not accurate. There is a private lagoon (no swimming) and the actual beach is down the street. The staff were very unhelpful about minor things like lending us a charging cable or bottle opener. The breakfast is not good and the location is quite far from everything.
Commentaires de Gestion de l’hôtel
24 mai 2021 par Rita, Gestion de l’hôtel
Dear guests, thank you for choosing Grand Mercure Qingdao Airlines. It's a pity that we didn't get your satisfaction . Thanks for your valuable opinions, we have improved rental process, organize staff training to avoid the recurrence of such incidents, sincerely look forward to your coming again, witness our growth and progress, wish you a happy life!
par un voyageur
2달전 결제완료, 투숙시 숙박료 재요구
Publié le 11 janv. 2020 sur Hotels숙박 2달전에 호텔스닷컴에서 결제완료했는데 숙박요금이 입금되지 않았다며 숙박보증금 이외에 당일 숙박료 입금이 확인될때까지 또 숙박료를 또 내라고 해서 밤중에 1시간 넘게 로비에서 항의했음!
Commentaires de Gestion de l’hôtel
15 janv. 2020 par Rita, Gestion de l’hôtel
Dear guest, thank you for staying in Grand Merle Qingdao Nanshan Resort.Generally guest will charge part of the deposit when checking in,thank you for your understanding and cooperation. We sincerely look forward to seeing you again.
par un voyageur
Publié le 5 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
16 déc. 2019 par Rita, Gestion de l’hôtel
Dear Guest, Thank you for staying with us . We sincerely apologize for the unpleasant experience during the stay,.We will do a communication with the relevant departments for further improvement in future. We do apologize again and looking forward to welcoming your back for serve you again soon.
par un voyageur de Shanghai
Publié le 22 sept. 2019 sur Expedia
Breakfast and dinner was poor. Shower had mould on the walls.
Commentaires de Gestion de l’hôtel
26 sept. 2019 par Rita, Gestion de l’hôtel
Dear Guest, Thank you for staying with us and taking your time to post valuable comments to us. We sincerely apologize for the unpleasant experience you encounter about the buffet and shower during the stay, your opinion is very important to us for further improvement. We will do a communication with the relevant departments for further improvement in future. We do apologize again and looking forward to welcoming your back for serve you again soon.
par un voyageur
Great Value
Publié le 4 oct. 2018 sur HotelsWell kept and Nicest hotel in that area.
Commentaires de Gestion de l’hôtel
9 oct. 2018 par Grand Mercure Qingdao Nanshan Resort, Gestion de l’hôtel
Dear guests, thank you for your praise. I'm glad you had a wonderful and an enjoyable day in the hotel, thank you for your support and give us the power of keeping improving and pursuing of excellence. Look forward to your next visit!
par un voyageur
Publié le 18 juill. 2018 sur Expedia
職員不夠，要找職員查詢很困難。
交通不方便，離地鐵站太遠。
房間價錢頗貴。.................
par un voyageur
Publié le 9 avr. 2018 sur Hotels
par Timothy
Publié le 4 déc. 2017 sur Hotels
par jaebeom
Publié le 27 sept. 2017 sur Hotels
