Ratings based on 473 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.4 Service & staff
3.7 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Beautiful setting in old part of Quebec city
Posted Sep. 29, 2024 on HotelsWe arrived around 1 am. Check in went well with door codes working as expected.
Comment from Hotel Management
Oct. 1, 2024 by Manoir des Remparts, Hotel Management
Hi Francois, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again
by A traveller
Posted Sep. 28, 2024 on Hotels
No chair in the room. One bed was very lumpy. Poor water quality. Could not drink the water. No place to hang clothes.
Great view from the upper deck. Good location.
Comment from Hotel Management
Oct. 1, 2024 by Manoir des Remparts, Hotel Management
Hi Denise, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again
by A traveller
Posted Sep. 27, 2024 on Hotels
We had a beautiful view of the harbor. Room has a mini fridge and nice heating and air conditioning unit. Roof top space was nice. It was fairly close the the hub of Quebec City.
However there was not a single chair to sit on so we had to sit on the beds. The room was fairly noisy hearing other people staying here as was the road noise too. Water from the bathroom sink and bath tub didn’t seem potable to drink. There was no place to hang clothes on hangers.
Comment from Hotel Management
Oct. 1, 2024 by Manoir des Remparts, Hotel Management
Hi Jean, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again
by A traveller
Posted Sep. 25, 2024 on Expedia
It was good value for the old town but rioms were somewhat cramped. The autolocking front door was often left ajar and people came and went during our stay.
The closest parking is quite a dustance if anyone has mobility issues. Having to park on the street to load/unlosd then having to go to the underground parking gatage was an inconvenience especially with road closures in the area.
Comment from Hotel Management
Sep. 26, 2024 by Manoir des Remparts, Hotel Management
Hi Jean-Pierre, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again
by A traveller
Posted Sep. 19, 2024 on Hotels
Easy access to complex and room. Beds were amazingly comfortable. Great location off of the busy tourist area but still walkable. We took a tour bus to hike at Jacque Cartier National park and the pick up and drop off location were easy to walk to. We had room 101 which was in the front and had a harbor view. Would have liked a small microwave in the room but there was a communal one.
Comment from Hotel Management
Sep. 25, 2024 by Manoir des Remparts, Hotel Management
Hi Susan, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again
by A traveller from Seabrook
Posted Sep. 12, 2024 on Expedia
The middle of the stairway banister is not connected to the wall. It’s a safety issue that needs to be fixed.
Comment from Hotel Management
Sep. 25, 2024 by Manoir des Remparts, Hotel Management
Hi Kimberly, this issue has been fixed, Thanks for your comments.Regards.
by A traveller
Posted Sep. 10, 2024 on Expedia
A lovely clean room, close to the cruise port and the Old City. Be aware: narrow steep stairs. I would definitely stay again.
Comment from Hotel Management
Sep. 10, 2024 by Manoir des Remparts, Hotel Management
Hi Elisabeth, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again at Manoir des Remparts
by A traveller
Posted Sep. 8, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Manoir des Remparts, Hotel Management
Hi Olivia, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again at Manoir des Remparts
by A traveller
Posted Sep. 1, 2024 on Expedia
It was cool to be close to the ramparts.
Comment from Hotel Management
Sep. 3, 2024 by Manoir des Remparts, Hotel Management
Hi Ryan, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again at the Manoir des Remparts
by A traveller
Posted Aug. 27, 2024 on Expedia
Good for the price
Comment from Hotel Management
Aug. 28, 2024 by Manoir des Remparts, Hotel Management
Hi Carlos David, Thank you for taking a few moments to rate our establishment. We were honored to host you. Please know that we take the feedback of our customers to heart and that we are working to constantly improve the experience we offer to our customers We hope to have a chance to welcome you again at the Manoir des Remparts
