Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
1,0 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Stayed for 2 nights - check in was unfriendly.
Publié le 3 juill. 2017 sur Expedia
Pour : The bathroom facility was excellent.
Contre : need 2 pillows and staff should give friendly service and information. There should be tea and coffee making facilities in the room.
Emplacement : Queenstown
Room was 3 stars but staff during check in gave wrong info regarding way to get into town and I found her quite unfriendly. We arrived 45 mins earlier and it was raining. There was no one in the room allocated to us but we were turned away - information as to where and how to get into Queenstown was wrong and we had to walk for nearly 2 hrs in the drizzling rain. Found out ourselves the next day that it would have been easier to catch a bus from the bus stop down the road to Queenstown instead of walking! No tea/coffee in room provided except an electric jug. When asked if it is B&B, was told it was a lie. I have stayed in many hotels from 3 stars to 5 stars and also B&B and certainly not going back to this one due to unfriendliness.