Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,6 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
clean and tidy, great communication. on a bust road but quiet inside the unit. would definitely stay again.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hello Queenstown , Gestion de l’hôtel
Dear Allister, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @ Hello Queenstown
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Nice room
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hello Queenstown , Gestion de l’hôtel
Dear Jem, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Hello Queenstown
par un voyageur
Publié le 22 juin 2024 sur Expedia
Would have been helpful to have a better description of where the place is
Commentaires de Gestion de l’hôtel
23 juin 2024 par Hello Queenstown , Gestion de l’hôtel
Dear Barry, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. Kind regards, The team @Hello Queenstown
par un voyageur
Publié le 13 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Hello Queenstown , Gestion de l’hôtel
Dear David, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback. Kind regards, The team @Hello Queenstown
par un voyageur
Great location, beautiful views
Publié le 8 janv. 2024 sur HotelsBrilliant stay. Views of the lake, mountains, marina superb. Very comfortable beds, 2 bathrooms convenient for our family of 4.
Great location with bus stop a few steps away, petrol station is opposite and the Frankton shopping centre close by for essentials.
Beautiful walking/bike track to Frankton “beach” and beyond.
A portable clothes horse would be handy because most of our clothes items cannot be tumbled dried.
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Hello Queenstown , Gestion de l’hôtel
Dear Kelli, Thank you for choosing to stay with us during your time in Queenstown. We appreciate your feedback and we are glad to hear that you had a wonderful stay with us and that our property provided a comfortable and welcoming home away from home for you. We would be honored to welcome you back to our property in the future and provide you with another enjoyable experience. Kind regards, The team @Hello Queenstown
par un voyageur
Good place but Misleading Description
Publié le 3 nov. 2023 sur HotelsThe provided room description was misleading.
The room size was stated as 30 sq m whereas the actual size (bathroom included) was approximately 24 sq m. Not a big deal but this was not the only discrepancy.
For example, the room description included the following thins that actually were not present:
- full-sized refrigerator/freezer
- kitchen
- oven
- stovetop
- dishwasher
As travelers we have dietary restrictions and ability to cook is essential in our room selection. Availability of stove and oven was a deciding factor when we were booking the room. In reality, the room had a small corner cabinet with microwave, toaster and a kettle. We were very disappointed with such a misleading description.
The room itself was clean, the air conditioner worked nicely. We were unable to find Netflix on TV although this feature was also stated in the room description.
The hotel itself is closer to the airport than to Queenstown itself but we found it convenient. Even though a public transportation is an option we walked in and out of town every day using a very nice trail along the lake shore.
Commentaires de Gestion de l’hôtel
4 nov. 2023 par Superb Stays Queenstown, Gestion de l’hôtel
Hello Igor,Thank you for choosing to stay with us in Queenstown. We appreciate your feedback. Please note that we offer two types of apartments: 2 Bedroom Lakefront apartments with a full kitchen and lake view, and 1 Bedroom Studios. Each apartment has an individual listing with descriptions and photos. To book the room you desire, you need to select the specific apartment type. It appears you booked a Studio with no view and only a kitchenette. We regret that we were not contacted during your stay to address this directly and provide an alternative. Have a great day. Regards,Superb Stays Queenstown
par un voyageur
Publié le 30 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Queenstown Stays, Gestion de l’hôtel
Hi Anawach, Thank you for staying with us in Queenstown. We’re so pleased you enjoyed yourselves. We wish you all the very best and safe travel. We hope we can host you again one day.SincerelyQueenstown Stays
par un voyageur
Publié le 28 janv. 2023 sur Expedia
Nice apartments on the lakeside and overlooking The Renarkables. A short distance to Queenstown shops with bbq facilities onsite. We had an enjoyable stay and would happily recommend QS Marina to our friends
Commentaires de Gestion de l’hôtel
29 janv. 2023 par Veronika, Gestion de l’hôtel
Hi Adam, thank you so much for staying with us. We appreciate your lovely feedback. Regards, Queenstown Stays
par un voyageur
Publié le 21 janv. 2023 sur Wotif
The positives: Great location right by the lake. The apartments weren't too noisy, despite being very big with lots of groups. Bed was comfortable.
The negatives: Entry details to the property were not provided. The owner was away on holidays when I contacted them and they quickly and helpfully put me on to someone who was managing the property to assist. But that person was rude and combative when all I was asking for was the door code to enter the property.
As it happens, I had guessed the entry code on my first try, so security was pretty poor.
The windows were locked and there was no key for them, so it was quite stuffy. Fortunately the A/C worked well. Bathroom ageing, so a bit of accumulated grim, but not terrible.
Commentaires de Gestion de l’hôtel
9 févr. 2023 par Veronika, Gestion de l’hôtel
Dear Melissa, Thank you for taking the time to leave a review of your experience. We're glad to hear that you appreciated the location but sorry to hear that you had a negative experience with the entry process and the interaction with one of our team members. We take all feedback seriously and will work to address these issues. We apologize for any inconvenience caused and would like to assure you that we will take measures to improve our services and provide a better experience for our guests in the future. Thank you again for your feedback. Have a great day. Regards, Queenstown stays
par un voyageur
Publié le 7 janv. 2023 sur Expedia
My family and I love this property! We love the fact that its in front of a lake, and its just breathtaking… heaps of parking and the house is really spacious & warm. Its actually awesome for winter 😜. My only complain would be the heatpump/AC, it needs filter cleaning, but other than that, superb accomodation. Would definitely love to come back!
Commentaires de Gestion de l’hôtel
8 janv. 2023 par Veronika, Gestion de l’hôtel
Hi Joanne Marie, Thank you for staying with us. We appreciate your lovely feedback. We will follow up on the AC. Regards, Queenstonw Stays
