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Hotel St Moritz, Queenstown - MGallery

5.0 star property
Family-friendly 5-star hotel with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Breakfast, lunch and dinner served
View from room
Golf
Tapas bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available

Explore the area

Map
10-18 Brunswick Street, Queenstown, 9348
  • SKYCITY Wharf Casino
    4 min walk
  • Steamer Wharf
    4 min walk
  • TSS Earnslaw Steamship
    5 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (St Moritz)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed (St Moritz)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Lake View (Alpine)

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Balcony, Lake View (St Moritz)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Garden View (St Moritz)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

QT Queenstown

Pool
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (874)
The price is CA $322
per night
CA $371 total
includes taxes & fees
12 Dec - 13 Dec
QT Queenstown

About the area

Queenstown

Central Queenstown getaway .At this Queenstown City Centre hotel, you'll be within a 5-minute walk of Lake Wakatipu and SKYCITY Wharf Casino. Steamer Wharf and TSS Earnslaw Steamship are also within half a mile (1 km).

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Skycity Queenstown Casino - 7 min walk - 0.6 km
  • Kiwi and Birdlife Park - 9 min walk - 0.8 km
  • Skyline Queenstown - 11 min walk - 0.9 km
  • Queenstown Gardens - 17 min walk - 1.5 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Mrs. Ferg Beach Street - ‬5 min walk
  • ‪Madam Woo - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Family-friendly 5-star hotel with free WiFi
Hotel St Moritz, Queenstown - MGallery offers its guests 2 spa tubs and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A library, multilingual staff, and ski storage are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available.

This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured covered self parking on site (NZD 40 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: NZD 39.50 for adults and NZD 19.75 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39.50 for adults and NZD 19.75 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1015 reviews" "
Rating 8 - Good. 273 out of 1015 reviews" "
Rating 6 - Okay. 77 out of 1015 reviews" "
Rating 4 - Poor. 30 out of 1015 reviews" "
Rating 2 - Terrible. 5 out of 1015 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Disliked: Property conditions & facilities
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 6 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rochelle Lea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
Stayed 5 nights in Jul 2024

6/10 Okay

Aidan

Travelled with partner
Liked: Cleanliness
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Greeted with sunny smiles and a helpfull attitude.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great food.
Stayed 2 nights in Jun 2024

8/10 Good

horacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.
Stayed 1 night in Jun 2024

10/10 Excellent

Valentina, Toronto

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with family and small children
Amazing service and beautiful hotel .
Stayed 1 night in May 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The fireplace in the lobby is irresistible, and the couches and interior decor are modern but cosy (the fireplace was what drew me to pick St Moritz and it didn’t disappoint). Loved the room which was more spacious than expected with a super comfy king bed and large shower. The hotel is very environmentally conscious so don't expect slippers or disposable milk pods (you have to request it from reception). There is a complimentary tote bag for guests, which is a nice touch. I also liked the incentive to provide dining vouchers at the hotel restaurant, Lombardi, if guests choose to forgo having their room serviced. Lombardi boasts a breathtaking view of Lake Wakatipu and the Remarkables. A wonderful hotel.
Stayed 8 nights in May 2024

10/10 Excellent

Michele

Stayed 2 nights in Apr 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
It’s just okay
The hotel was okay. I stayed in different (exceptional) hotel in the area a week earlier and wish I would have gone back there. This one was just okay, it’s more of a standard hotel - almost like a Holiday Inn feeling. Nothing extra or special about it. The price at the previous hotel was not that different and leaps and bounds above in setting and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amarjit Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The windows are small and one has no see view completely. Restaurants prices too expensive. Otherwise everything was perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Geordie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit
Stayed 4 nights in Mar 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Rooms are a nice size. Only issue is that it is an uphill walk to the hotel from the Queenstown Harbour. Would be nice if they had a shuttle to take you up the steep hill for those who walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Coco, Newport Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a steep hill. The hotel staffs are super friendly, and on site restaurant is very nice. We especially enjoyed the egg station and pancake station. My room is facing the back, a little noisy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very nice staff. Tight parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Stayed 2 nights in Jan 2024