Note fondée sur 2 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de New Zealand

Good views but nothing else

Publié le 27 nov. 2022 sur HomeAway
The property was great in terms of its location to the town centre and the beautiful views of the lake and mountains. However, there was a clear lack of care towards the cleanliness and general maintenance of the property. The second floor ensuite toilet leaked and we needed to mop the floor 3-4 times a day. The other second floor bathroom had a sink that couldn't drain as the plug was stuck, there was also already water in the sink when we arrived. There was also an overflowing amount of rubbish in the garage that looked like it hadn't been emptied in weeks. The garbage disposal in the kitchen stunk like it hadn't been cleaned in awhile. The fireplace hadn't been cleared of ash and there were cigarette butts in the ash bucket. The lounge balcony and front doors also need to be fixed as they are difficult to open. There was clearly not much care taken to the cleanliness of the property as there was handprints all over the tv, the table had crumbs on it and there was a lollipop sticking out of the tv stand. Overall, the views/location were amazing but the property needs to be cleaned alot better and serious maintenance needs to done as i don't believe it is worth the asking rental prices.
4 sur 5
par un voyageur

Queenstown Break

Publié le 10 sept. 2019 sur HomeAway
The property was in a great location with fantastic views. The only criticism would be the damp smell. It was noticeable when we first entered and very strong in one of the bedrooms, to the point where the couple using that room had to shift to the spare room down in the garage.
Commentaires de Gestion de l’hôtel
18 mars 2020 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave us a review Bruce. I’ve passed your comments about the damp smell onto our awesome team who are already working to rectify the issue. We hope you had a good getaway regardless, and hope we can accommodate your group again in the future - Simone