Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
5,0 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Wotif
A clean and modern property, beautifully presented. Great kitchen, comfortable beds. Amazing views. Will stay there again.
Commentaires de Gestion de l’hôtel
9 nov. 2024 par EE Team, Gestion de l’hôtel
We really appreciate your feedback! It was a pleasure hosting you, and I’m thrilled you had a great experience. Hope to see you again!
par un voyageur
Lovely view
Publié le 24 sept. 2024 sur HotelsThe apartment was beautiful and had an amazing view. The rooms were very comfortable to fit our family of 4. However, we found the rooms and lounge room extremely dusty. We all felt very congested when we had slept for the time we were there. The fire place was also not protected by anything in front of it and feel as though due to their not being any feature to stop a child touching it, it can be quite dangerous. Overall, it was a nice stay and enjoyed the remainder of the facilities.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lucy , Gestion de l’hôtel
Thank you for sharing your feedback about your stay. We are glad to hear that you found the apartment beautiful and comfortable for your family.We sincerely apologise for the dust issue you experienced in the rooms and lounge. Your comfort is important to us, and we will ensure our cleaning team addresses this to improve our standards.We also appreciate your concern regarding the fireplace. While we do note in our house manual that fire screens are available if needed - If you had let us know during your stay, one of our team members could have dropped one off to you.Thank you again for your comments. We are pleased you enjoyed the rest of the facilities, and hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great views and very welcoming hosts.
The heating and lighting were turned on when we entered.
The place has great views of the remarkables from the balcony, and is a walking distance from the city centre with all amenities.
Has heated floor on the bathrooms.
Nice spacious rooms and good for a family holiday.
All the utencils are provided, along with oil, salt and pepper.
They even had a welcome drink.
Best is the response times to any queries, including having a phone number. (Unfortunately, you do not have a manned reception, but George was available at all times and very responsive over email.)
We spent most of the time outside the property given the beauty of the area!
There is a separate lock up garage too, and it is fine for a small car, but may be a struggle for larger cars, so please check before booking.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Lucy , Gestion de l’hôtel
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the views, the amenities, and the welcoming atmosphere of the property. It’s great to know that the heated floors and well-stocked kitchen made your stay comfortable, and we are glad you appreciated the welcome drinks.We appreciate your understanding regarding the lack of a manned reception, which we do note on the listing. We are always able to assist over the phone or via email, and someone is on call 24/7 to ensure our guests have the support they need.
par un voyageur
Publié le 28 août 2024 sur Expedia
Great view from the apartment
Commentaires de Gestion de l’hôtel
29 août 2024 par Lucy , Gestion de l’hôtel
Thank you for your feedback! We're delighted that you enjoyed the great view from the apartment. We hope to welcome you back for another stay soon!
par un voyageur
Publié le 12 août 2024 sur Wotif
Great property
Commentaires de Gestion de l’hôtel
12 août 2024 par Lucy , Gestion de l’hôtel
Thank you! We're happy to hear you enjoyed the property.
par un voyageur
Publié le 29 juill. 2024 sur Wotif
The experience was great from beginning to end . Great communication. Easy access and check in . Property was as described with everything you need for a self contained and comfortable stay . Warm and cozy with proximity to airport and Queenstown. Quiet and safe. Would recommend it !
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Lucy, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience from beginning to end. It's great to know that you found the communication, check-in process, and property amenities to your satisfaction.We're glad you enjoyed the warm and cosy atmosphere and appreciated the convenient location near the airport and Queenstown. Your recommendation means a lot to us.We hope to welcome you back soon!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
An absolute hidden gem in Queenstown, we love the location as well as the full equipped kitchen and balcony!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Lucy, Gestion de l’hôtel
Thank you so much for your wonderful feedback! We're delighted to hear that you loved the location, fully equipped kitchen, and balcony. It's great to know you enjoyed your stay in our hidden gem. We hope to welcome you back soon!
par un voyageur
Publié le 13 juill. 2024 sur Expedia
The most gorgeous view of Lake Wakatipu and the surrounding mountains! Communication was very quick and friendly. Close to everything. Perfect for our family of 5.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Lucy , Gestion de l’hôtel
Thank you for your kind words! We're thrilled you enjoyed the gorgeous views of Lake Wakatipu and the surrounding mountains. It's wonderful to hear that our communication was quick and friendly and that the location was perfect for your family. We hope to welcome you back soon!
par un voyageur
Publié le 6 juill. 2024 sur Wotif
Amazing view and very comfortable property that had everything we needed for our 5 night stay
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Lucy, Gestion de l’hôtel
Thank you for your lovely feedback! We're delighted that you enjoyed the amazing view and found the property comfortable with everything you needed for your 5-night stay. We hope to host you again in the future!
par un voyageur
Great 3-Bedroom Stay
Publié le 3 juill. 2024 sur HotelsFully equipped 3-bedroom. The view were great from the living room. The only thing I didn't like was the location of both bathroom on the lower level floor with the bedrooms. The 3rd bedroom was a smaller one just off from the lower level from in front of the stairs in odd position. I wish the speakers provided were more updated with BT capabilities.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Lucy, Gestion de l’hôtel
Thank you for your feedback. We're glad you enjoyed the views from the living room and the fully equipped 3-bedroom setup.We appreciate your comments about the bathroom locations and the 3rd bedroom's position. Your suggestion regarding the speakers is noted, and we'll look into updating them to include Bluetooth capabilities
