Ratings based on 354 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 30, 2024 on Expedia
A wonderful hotel close to the centre of Queenstown. Highly recommend
Comment from Hotel Management
Aug. 5, 2024 by Abhi, Hotel Management
Kia ora Caitlin,Thank you for your wonderful review! We're delighted to hear you enjoyed our hotel's proximity to the centre of Queenstown and appreciate your high recommendation.We look forward to welcoming you back!Ngā mihi,
by A traveller
Posted Jun. 3, 2024 on Hotels
Great hotel, two mins walk from town
Comment from Hotel Management
Jun. 5, 2024 by Abhi, Hotel Management
Kia ora,Thank you for your review! We're delighted to hear that you found our hotel great. We look forward to welcoming you back on your next visit!Ngā mihi nui,
by A traveller
Very comfortable
Posted May 11, 2024 on HotelsA very comfortable stay! The rooms provided were very clean and quiet.
There is ample carparking along the street however, everyday is a lottery as Queenstown can be quite busy.
The only nitpick comment I would have to make is that the room can be a little too dim. The size of the rooms are huge but the amount light can be a bit insufficient. During the day there is just enough natural light which is fine.
Comment from Hotel Management
May 13, 2024 by Abhi, Hotel Management
Kia ora Steven,Thanks a bunch for sharing your feedback with us! We're thrilled to hear that you had a very comfortable stay with us and that you found our rooms clean and quiet.We understand that parking in Queenstown can sometimes feel like a lottery with the bustling activity, but we're glad you managed to find ample space along the street.Your comment about the room lighting is duly noted. We'll certainly look into ways to improve the lighting to ensure our guests have a comfortable experience, especially during darker hours.Should your travels bring you back to Queenstown, we'd love to welcome you for another stay!Ngā mihi nui
by A traveller
Posted Apr. 27, 2024 on Hotels
Comment from Hotel Management
Apr. 29, 2024 by Abhi, Hotel Management
Kia ora, Brendan,Thank you for your glowing review! We're delighted to hear that you had such a fantastic experience during your stay with us. Your feedback truly motivates our team to continue providing excellent service and hospitality.Should your travels bring you back to Queenstown, we'd be absolutely thrilled to welcome you back for another memorable stay. If there's anything we can assist you with in the future, please don't hesitate to reach out.Ngā mihi nui,
by A traveller
Posted Apr. 18, 2024 on Expedia
Great boutique hotel, a small oasis perfectly located just a block up from the loud & crowded urban core. Clean and very comfortable.
The light breakfast offerings are limited so consider dining out if you prefer something more substantial.
Comment from Hotel Management
Apr. 21, 2024 by Abhi, Hotel Management
Kia ora Greg,Thank you for your feedback! We're delighted to hear that you enjoyed our boutique hotel and found it to be a small oasis perfectly situated away from the hustle and bustle of the urban core. It's fantastic to know that you found our accommodations clean and very comfortable.We appreciate your input regarding the light breakfast offerings, and we'll take this into consideration to enhance the dining experience for our guests. If you ever decide to return and prefer something more substantial for breakfast, our staff would be happy to provide recommendations for dining options nearby.We hope to have the pleasure of welcoming you back in the future!Ngā mihi nui,
by A traveller
Posted Apr. 18, 2024 on Expedia
Lovely hotel. Gorgeous decor, facilities and rooms are excellent. Rooms are large and comfortable, a little dark as not much natural light but that’s a tiny negative. The supplied happy hour is wonderful. Staff are helpful and friendly
Comment from Hotel Management
Apr. 21, 2024 by Abhi, Hotel Management
Kia ora Rebecca,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated the lovely decor, excellent facilities, and spacious, comfortable rooms. We'll certainly take your feedback about the natural light into consideration for future improvements. It's fantastic to know that you found our happy hour wonderful and our team helpful and friendly. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We can't wait to welcome you back!Ngā mihi nui,
by A traveller
Posted Apr. 3, 2024 on Wotif
Friendly helpful staff.
Comment from Hotel Management
Apr. 4, 2024 by Abhi, Hotel Management
Kia ora Margaret,Thank you for sharing your feedback. We're glad to hear that you found our team friendly and helpful during your stay. If you have any further comments or suggestions, please feel free to let us know. We hope to welcome you back again in the future!Ngā mihi nui,
by A traveller
Posted Mar. 9, 2024 on Expedia
Very clean spacious room with a lovely small balcony with views of the gondola. Nice decor and lots of unexpected freebies. Free soft drinks, crisps, popcorn, and chocolate covered marshmallow fish.
There is a happy hour between 5 and 6 with everything free including beers and wine, plus a platter of snacks including cold meats, cheeses, olives, sun-dried tomato, pickles, bread, cashew nuts, peanuts, and an assortment of confectionery.
We were made very welcome at check-in and everything was explained to us.
There is a car parking charge of $20, which is well worth it, but there are only 5 spaces available. On street parking is available near the hotel, but we didn't see a free space during our 2 night stay.
Comment from Hotel Management
Mar. 15, 2024 by Abh, Hotel Management
Kia ora Kevin,Your detailed feedback warms our hearts, and we're delighted to hear about your wonderful experience at our hotel. It's fantastic to know that you found your room to be clean, spacious, and adorned with a charming balcony offering views of the gondola – a perfect spot to unwind and take in the scenery.We're thrilled that you appreciated the thoughtful touches and complimentary amenities, from the soft drinks to the delicious snacks served during our happy hour. It's our pleasure to ensure that each guest feels welcomed and well taken care of during their stay.Your kind words truly mean the world to us, and we're grateful for the opportunity to have hosted you. Should you find yourself back in Queenstown, we would be honored to welcome you again for another memorable stay.Ngā mihi nui,
by A traveller
Posted Feb. 29, 2024 on Expedia
Fabulous hotel and facilities
Comment from Hotel Management
Aug. 5, 2024 by Abhi, Hotel Management
Kia ora Marc,Thank you for your 5-star review! We're thrilled to hear you found our hotel and facilities fabulous.We hope to welcome you back soon!Ngā mihi,
by A traveller
Posted Feb. 19, 2024 on Expedia
I had high hopes for this boutique hotel. Our room was in a lower level with stairs we had to take our luggage down. The room was very very dark. The pillows were like rocks. There was a very sad continental breakfast. The staff was nice and even went out of their way to improve our stay. But, we wish we had stayed elsewhere. There was a very musty smell in the lobby area especially.
Comment from Hotel Management
Mar. 6, 2024 by Abhi, Hotel Management
Kia ora Jonel,Thank you for sharing your thoughts about your stay at Central Private Hotel. We appreciate your feedback and apologize for any aspects that did not meet your expectations.We regret if the room's location and darkness, as well as the pillows, affected your overall comfort. We take your comments about the continental breakfast into consideration as we continually strive to enhance our offerings. The musty smell in the lobby is noted, and we'll address this concern promptly.We're glad to hear that the staff made an effort to improve your stay, and we value your honesty. If your future travels bring you back to Queenstown, we would welcome the opportunity to provide you with an improved experience.Ngā mihi nui,
